Top 4897 Client services specialist Jobs in Saddle Brook, Nj

Customer Success Specialist
ALTO USA LLC —New York, NY
- $66,300 - $69,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Driver's License
- Mileage reimbursement
- Disability insurance
Quick Apply
E-Commerce Operations & Customer Experience Specialist
Bond No. 9 New York —New York, NY
- $75,000 a year
- Full-time
- Spanish
- Merchandising
- Mid-level
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Cognitive Rehabilitation Specialist – Brain Injury Program, Part-Time
Success Rehabilitation, Inc. —Hackensack, NJ
- Part-time
- Background check
- Writing skills
- Adults
- 401(k)
- Tuition reimbursement
Quick Apply
Field Services Specialist - NYC
Lutron Electronics Co., Inc —New York, NY
- $82,000 - $97,000 a year
- Full-time
- Microsoft Outlook
- Construction site
- 5 years
- Dental insurance
- Flexible spending account
Credit & Collections Cash Specialist
NATIONAL RETAIL TRANSPORTATION —Lyndhurst, NJ
- Research
- Mid-level
- Office
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Client Transition Specialist
IQVIA —Wayne, NJ
- $73,400 - $183,600 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
Customer Service Specialist I #Full Time #Remote
61st Street Service Corp —Fort Lee, NJ
- $23.56 - $28.85 an hour
- Full-time
- Remote
- Entry level
- Under 1 year
- Health insurance
- Paid time off
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Administrative Front Desk Assistant
Care Plus NJ, Inc. —Paramus, NJ
- $45,000 a year
- Full-time
- Spanish
- High school diploma or GED
- Clinic
- AD&D insurance
- Disability insurance
Quick Apply
11d
Patient Access Specialist I #Full Time #Remote
61st Street Service Corp —Fort Lee, NJ
- $24.30 - $30.51 an hour
- Full-time
- Remote
- 2 years
- Entry level
- Health insurance
- Paid time off
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Vendor Relations Specialist
EmpiRx Health, LLC —Montvale, NJ
- $67,302 - $84,127 a year
- Full-time
- Microsoft Outlook
- Salesforce
- Mid-level
- Health savings account
- Health insurance
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4d
Front Desk Specialist
Care Plus NJ, Inc. —Paramus, NJ
- $45,000 a year
- Full-time
- Spanish
- Administrative experience
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Meetings Specialist
Parexel —Hackensack, NJ
- $85,000 - $95,000 a year
- Full-time
- Writing skills
- Mid-level
- 3 years
- Health insurance
- Paid time off
4d
Document Specialist
FBT Gibbons LLP —Newark, NJ
- $40 - $50 an hour
- Overtime
- Hybrid work
- Microsoft Word
- Mid-level
- 3 years
- Profit sharing
- Paid parental leave
Associate Banker II (20 Hours Weekly) - Paramus Mall
TD Bank —Paramus, NJ
- $23.75 - $31.00 an hour
- Part-time
- Basic math
- Mid-level
- Office
- Health insurance
- Paid time off
7d
Release of Information Specialist - Mon–Fri 8:00 AM – 4:30 PM
Vital Holdings LLC —Orange, NJ
- $21 - $25 an hour
- Monday to Friday
- HIPAA
- Windows
- High school diploma or GED
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16h
Patient Services Specialist II #Full Time
61st Street Service Corp —Fort Lee, NJ
- $27.42 - $33.81 an hour
- Full-time
- Mid-level
- 3 years
- Radiology
- Health insurance
- Paid time off
Quick Apply
14d
Payment Operations Specialist
Valley National Bank —Clifton, NJ
- $20.53 - $34.23 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Ecommerce Specialist
World Rug Gallery —East Rutherford, NJ
- Email
- Office
- Bachelor's degree
- Organizational skills
- Paid holidays
- On-the-job training
Business Support Specialist - Cust Ops
PSEG —Newark, NJ
- $79,400 - $125,600 a year
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Pass drug screening
- Health insurance
- Dental insurance
9d
Client Service Delivery Specialist
SGS —Fairfield, NJ
- $24 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Laboratory experience
- Health insurance
- Dental insurance
Quick Apply

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Customer Success Specialist

ALTO USA LLC -
New York, NY

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Job Details

$66,300 - $69,000 a year

Benefits

Mileage reimbursement
Disability insurance
Health insurance
Dental insurance
Cell phone reimbursement
Family leave
Work from home
Vision insurance
401(k) matching
Life insurance

Qualifications

In-person customer service
Managing clients in a customer support role
Driver's License
Retail store experience
Client services experience within retail industry

Full Job Description

This is a hybrid role that requires candidates to live in the listed market.

ALTO US is seeking a Customer Success Specialist (CSS) to join our US Operations team. The CSS is a critical part of ALTO’s victim advocate service and serves as the primary point of contact for an assigned district of stores, supporting multiple retailers. The ALTO solution is an innovative new approach in addressing retail theft and store/community safety. This is a hands-on, field-based position that will work closely with local Law Enforcement agencies and work collaboratively with the ALTO Legal staff and other members of the Operations team to create safer stores and communities. This role will report to the Regional Operations Manager and/or Director of Operations.

A candidate with proven retail customer service skills, a collaborative and innovative mindset and an eye for detail. A strong work ethic and drive is required. Prior retail customer service experience is required. Loss Prevention / Asset Protection/ Investigative experience is of value but not required.

All roles at ALTO US include the following Benefits package to ensure all employees are set up for success, both at work, and in their lives:

100% coverage for Employee’s Medical, Dental, and Vision
Retirement Savings – 401K plus employer matching
Short and Long Term Disability
Life Insurance
Generous vacation, holidays, and family leave benefits
Mobile phone reimbursement plan
Mileage reimbursement per IRS guidelines
Work from Home Reimbursement
Innovative work environment in a multinational company

Role Qualifications:

Associate degree, and/or a minimum of one year of retail customer service experience.
Self-driving work ethic with a focus on precision, and details.
Must have a dynamic, high-energy personality and passion to serve clients that creates a positive impact in the community while improving store safety.
Excellent presentation and communication skills.
Enjoys working with others.
Energized by change and variety.
Able to build partnerships.
Role requires being able to spend majority of workday standing/on your feet.
Dependable transportation required.
Valid Driver License required.
Must successfully obtain the ALTO reimbursed Loss Prevention Qualified (LPQ) certification within the first year of employment.

Role Responsibilities:

Build collaborative relationships with peers and clients to include retailers, law enforcement and prosecutors.
Drive store reporting of criminal activity utilizing the client’s reporting system and /or the ALTO app.
Demonstrate support for the client’s Asset Protection policies and procedures.
Responsible for visiting multiple stores per day/week, with the purpose of building strong relationships with store management, collecting police reports, evidence, and CCTV footage.
Serve as the reliable point of contact for assigned clients/stores to establish a strong business relationship
As the liaison between stores, customer AP/LP Team, and the ALTO Legal Team, you will be responsible for following up on all active cases/events. Follow-up on all external theft/criminal investigations
Case building of habitual offenders targeting multiple store locations (which includes obtaining police reports, CCTV footage, subject descriptions, witness statements, etc.)
Assist Legal Team and Law Enforcement partners with coordinating photo line-ups, evidence collection, etc. as needed
Case building with other CSS’s (across district boundaries) with the objective of tracking & identifying repeat offenders and addressing store safety issues impacting the market.
Lead Store Safety Partnership Meetings with Law Enforcement for assigned stores
Interact with multiple levels of retailers Operations and AP/LP Leadership on a continuous basis
Provide in-person training on our technology platform
Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment.
Assists leadership in implementation and rollouts of special projects as needed Strong computer skills to include, but not limited to, Microsoft Word, Excel, PowerPoint, Outlook/Email

ALTO believes that success in this position will also require the following, aligned with ALTO’s cores values:

Passion to be part of a growing team
High ethical standards
Flexibility and adaptability to rapid change
Tenacity and determination
Ability to manage simultaneous projects, as well as effectively delegate work
Strong business acumen
Self-motivated and proactive personality

The employer is an "equal opportunity employer." The employer will not discriminate and will take "affirmative action" measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, creed, color, national origin, sexual orientation, or sex.

Quick Apply

Refine Your Search

client services specialist jobs in saddle brook, nj

Customer Success Specialist

E-Commerce Operations & Customer Experience Specialist

Cognitive Rehabilitation Specialist – Brain Injury Program, Part-Time

Field Services Specialist - NYC

Credit & Collections Cash Specialist

Client Transition Specialist

Customer Service Specialist I #Full Time #Remote

Administrative Front Desk Assistant

Patient Access Specialist I #Full Time #Remote

Vendor Relations Specialist

Front Desk Specialist

Meetings Specialist

Document Specialist

Associate Banker II (20 Hours Weekly) - Paramus Mall

Release of Information Specialist - Mon–Fri 8:00 AM – 4:30 PM

Patient Services Specialist II #Full Time

Payment Operations Specialist

Ecommerce Specialist

Business Support Specialist - Cust Ops

Client Service Delivery Specialist

I want to receive the latest job alert for client services specialist in saddle brook, nj

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