Top 215 Guest service agent Jobs in Saddle River Nj

Guest Service Agent
Crescent Hotels & Resorts LLC —Short Hills, NJ
- $27.10 an hour
- Weekends as needed
- Hotel
- Computer skills
- Negotiation
- 401(k) matching
- Employee discount
Quick Apply
20h
Guest Experience Agent
Marriott International, Inc —New York, NY
- $31.83 - $42.45 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Lifestyle Front Desk Agent
Marriott International, Inc —New York, NY
- $32.85 - $43.81 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Hotel Front Desk Agent
Residence Inn by Marriott - Wayne, NJ —Wayne, NJ
- $17.50 an hour
- Weekends as needed
- Clean driving record
- Residential
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
13d
Leasing Agent
JP Management LLC —Passaic County, NJ
- $20 - $22 an hour
- Weekends as needed
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Leasing Agent
Garden Communities —Woodland Park, NJ
- $19 - $20 an hour
- Full-time
- Background check
- Computer literacy
- Office
- Health insurance
- Dental insurance
Quick Apply
Part-Time Weekend Front Desk Staff
The Studio Greenwich —Greenwich, CT
- From $18 an hour
- Part-time
- Computer literacy
- Organizational skills
- Computer skills
- Employee discount
- Flexible schedule
Quick Apply
Luxury Residential Concierge Yonkers
Maverick Concierge —Yonkers, NY
- $17 - $18 an hour
- Part-time
- Management
- Mid-level
- Residential
- 401(k)
Guest Service Agent - The Fifth Avenue Hotel
The Fifth Avenue Hotel —New York, NY
- Up to $30 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Organizational skills
Agent Experience Manager
Modus Closing —Ridgewood, NJ
- $27 - $31 an hour
- Hospitality
- Inventory management
- Writing skills
- Paid holidays
- Disability insurance
Reservations Agent
The Fifth Avenue Hotel —New York, NY
- Up to $31 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
12d
Front Office Agent
The Beekman —New York, NY
- $32.86 an hour
- Full-time
- Hotel
- Ability to stand for extended periods
- Communication skills
Front Desk Agent
Cipriani USA Inc —New York, NY
- $30 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
Guest Services Agent
The Muse New York —New York, NY
- $32 - $34 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
SpringHill Suites Newark Liberty International Air - Front Desk Agent
Aimbridge Hospitality —Newark, NJ
- $22.70 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Assistant Guest Service Manager
Stonebridge —Montclair, NJ
- $60,000 - $65,000 a year
- Weekends as needed
- Microsoft Excel
- Inventory management
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Hyatt House Parsippany Whippany - Front Desk Agent
Aimbridge Hospitality —Hanover, NJ
- $22.59 an hour
- Temporary
- Hotel
- High school diploma or GED
- Entry level
- Free parking
- AD&D insurance
Front Desk Agent
Marriott International, Inc —Jersey City, NJ
- $24.84 - $27.60 an hour
- Weekends as needed
- Hotel
- Entry level
Front Office Agent
SoJo Spa Club —Edgewater, NJ
- $17 - $19 an hour
- Full-time
- Hotel
- In-person
- 1 year
- Paid holidays
- Health insurance
Quick Apply
7d
Front Desk Agent
White Lodging Services Corporation —Teaneck, NJ
- Weekends as needed
- Hotel
- Accounting
- Ability to stand for extended periods
- Paid parental leave
- Disability insurance
Quick Apply
5d

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guest service agent jobs near saddle river nj

Guest Service Agent

Crescent Hotels & Resorts LLC -
Short Hills, NJ

Quick Apply

Job Details

$27.10 an hour
20 hours ago

Benefits

401(k) matching
Employee discount

Qualifications

Hotel and accommodations payment processing
Sales transaction processing
Greeting customers
Answering guest questions
Hotel room assignment management
Computer skills
Hotel and accommodations guest complaints handling
POS systems
Negotiation
Entry level

Full Job Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Located across the street from The Mall at Short Hills, the Hilton Short Hills features locally sourced food, an outdoor terrace and lounge, tennis courts and an indoor/outdoor pool to offer a memorable and enjoyable experience to our guests.

We are looking for our next great associate to join us on our Front Desk Team. We are committed to providing you with:

Highly competitive wages
An exceptional benefit plan for eligible associates & your family members
401K matching program for eligible associates
Discounts with our Crescent managed properties in North America for you & your family
Hotel Room Discounts at Hilton branded properties worldwide
Free meals in our staff dining room

What will I be doing?

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, and processing credit cards
Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
Receive, input, retrieve and relay messages to guests

Does this sound like you?

You have prior experience as a Guest Service Agent in a hotel or in a high volume industry dealing with customers. You are passionate about providing our guests with excellent customer service and thrive to always ensure guest satisfaction and enhance their experience to make it a memorable one. You are looking for some flexibility in a job, so working a variety of different shifts, including days, evenings and weekends works for your personal life. You have excellent computer skills and have a team spirit. Hilton brand experience a plus.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

guest service agent jobs in saddle river nj

Guest Service Agent

Guest Experience Agent

Lifestyle Front Desk Agent

Hotel Front Desk Agent

Leasing Agent

Leasing Agent

Part-Time Weekend Front Desk Staff

Luxury Residential Concierge Yonkers

Guest Service Agent - The Fifth Avenue Hotel

Agent Experience Manager

Reservations Agent

Front Office Agent

Front Desk Agent

Guest Services Agent

SpringHill Suites Newark Liberty International Air - Front Desk Agent

Assistant Guest Service Manager

Hyatt House Parsippany Whippany - Front Desk Agent

Front Desk Agent

Front Office Agent

Front Desk Agent

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