TITLE: Systems Engineer
JOB SUMMARY: Under the supervision of the Senior Systems Engineer, this person performs server, network, security, and telecommunications-related technical support for the District, including routine server management, network management, archival support, telecommunications support, and expert support for technicians.
REPORTS TO: Manager of Development and Operations (DevOps)
TERMS OF EMPLOYMENT: Manager Handbook
Full year / 260 days / Full time
Hours during summer and school breaks may vary, as determined by district administration
EVALUATION: Annually until reaching maximum; refer to Manager Handbook
QUALIFICATIONS:
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Education:
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Required: Associate degree in Computer Science, Information Technology, or related field
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An equivalent combination of education and experience would be considered.
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Required: PowerShell experience.
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Preferred: Bachelor's degree
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Preferred: A+, ITF +, Network +, Security +, Server +, Linux +, Microsoft MCITP, or Google Certified Administrator certifications.
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Experience:
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Preferred: Minimum of two years of related experience in Information Technology in a complex, multi-location organization.
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Demonstrated Technical Skills
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Advanced level computer skills and knowledge of specialized position-specific systems and procedures, and related computer programs
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Ability to manage tasks that are multiple and diverse with some interrelationship across functional areas
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Ability to perform duties within the scope of school policies, procedures, and objectives
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Use judgment to achieve results when faced with an ambiguous situation
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Exercise independent judgment within accepted school practices and guidelines
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Ability to troubleshoot highly sensitive or confidential issues
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Ability to write reports, business correspondence, and procedure manuals
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Ability to perform highly complex and technical tasks with significant impact in a fast-paced environment
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Ability to prepare and analyze reports, make presentations, and maintain records
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Public Relations Skills: Ability to relate to school-aged children, parents, teachers, and members of the community
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Possess well-developed problem-solving skills
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Possess sound, independent judgment, including handling of confidential matters
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Ability to adapt to changes in plans or activities on short notice
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Pass a background check
ESSENTIAL FUNCTIONS:
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Provide expert-level support for Support Services
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Participate in daily stand-up meetings and periodic scrum review meetings
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Enter, update, and close help desk tickets in the District service management system for reference and quality control purposes
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Contributes to the District knowledge management system by adding and modifying FAQ items to provide more self-service support options.
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Contributes to the accurate maintenance of the District technology inventory
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Manage Linux and Windows-based servers
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Manage VMware ESXi and vSphere environment
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Maintain SAN storage
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Manage Office 365 and G-Suite tenants
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Provide integration support to, and collaborate with, other IT teams
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Manage cloud services
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Manage mobile devices
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Manage security and security services
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Manage daily archives
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Manage telecommunications systems
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Manage print services
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Successfully complete district-assigned trainings, per established deadlines – job-specific training will be provided as available
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Organize and prioritize tasks to meet deadlines
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Maintain an organized environment
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Communicate effectively with students, staff, and parents, verbally and in writing
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Establish and maintain effective working relationships
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Ability to work independently as well as with a team
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Fine motor skills and the ability to lift up to 50 pounds unassisted, to lift and move equipment and supplies
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Able to stand or sit for long periods of time (up to entire shift as tasks require), as well as stoop, squat, bend, crouch, reach, kneel, and climb stairs frequently during the shift
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Able to ride in a vehicle, as necessary (e.g., training on occasion)
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Able to work indoors during all seasons/weather/temperatures as permitted
ADDITIONAL FUNCTIONS:
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Communicate effectively via district-assigned email on a daily basis as determined by supervisor
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Accurately complete electronic time sheets and absence reporting via the timekeeping system, per assigned deadlines
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Regular and reliable attendance
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Consistent and reliable performance of job responsibilities
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Perform other job responsibilities deemed appropriate by the supervisor/building administrator and/or Superintendent
Come join Midland Public Schools!
The District is uniquely linked to and intertwined with the surrounding community and boasts a strong tradition and expectation of exceptional academics. Midland Public Schools holds a high concentration of STEM-degreed individuals and readily offers business needs for strong-skilled trades. The district is located adjacent to the world headquarters of Dow Chemical as well as large employers, such as MyMichigan Health, Dupont, and Corteva. Midland provides big-city amenities with a small-town feel and is the home to Midland Center for the Arts, Greater Midland Community Center, Great Lakes Loons/Dow Diamond, Dow Gardens and the Whiting Forest home of the 1,400-foot-long canopy walk, soaring up to 40 feet above the ground.
Please visit the Midland Public Schools website for more information and enjoy the Midland Awaits video where you’ll learn more about why Midland is the perfect place to work, live and play!
Application Procedure
When applying for a position with the Midland Public Schools, interested candidates must complete an application in order to be considered an official applicant. (Internal candidates: Please feel free to complete the shorter internal application if you have access to a networked school computer, otherwise, the detailed application will be necessary.)
To complete the application process, you will need to complete the online application at www.midlandps.org. Your application will be retained in active status for one school year. If your qualifications meet our needs, we will contact you for further information and a possible interview. Please do not send paper documents! When completing your application, you will submit your documents electronically. If you cannot upload your documents, be prepared to provide this information should you be called for an interview. Note: You assure that we have a complete record of your candidacy if you upload all materials yourself.
Thank you for your interest in Midland Public Schools!
Midland Public Schools is an Equal Opportunity Employer. The district does not discriminate on the basis of race, religion, color, sex, gender, identity, marital status, familial status, genetic information, age, weight, height, national origin, disability, or other legally-protected characteristic, in its programs, activities, or employment and provides equal access to the Boy Scouts and other designated youth groups. The following has been designated to handle inquiries regarding the non-discrimination policies: Associate Superintendent/Human Resources, 600 E. Carpenter Rd., Midland, MI 48640.
The employee shall remain free of any alcohol or non-prescribed controlled substance in the workplace throughout his/her employment in the district.
District administration reserves the right to alter or amend job descriptions at any time. This job is not limited to any or all of the listed qualifications or functions.
