Client Operations Analyst II
NLP Logix —Jacksonville, FL
- $75,000 - $85,000 a year
- Full-time
- Azure
- Computer Science
- Mid-level
Quick Apply
Asset Valuation Analyst II
First Citizens Bank —Jacksonville, FL
- $100,000 - $130,000 a year
- Full-time
- Remote
- Mid-level
- Microsoft Office
- High school diploma or GED
3d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Cybersecurity Policy Analyst
Dynamo Technologies LLC —Columbus, OH
The selected candidate will review, consolidate, and develop cybersecurity policies in accordance with government requirements and provide technical support to…
Quick Apply
11d
Business Analyst - Banking & Wealth Management- Cleveland, Columbus, Buffalo
Photon —Columbus, OH
This position is available for independent contractors. Communication Skills: Strong verbal and written communication skills, with the ability to explain…
$38,000 - $133,000 a year

I want to receive the latest job alert for client operations analyst ii in saint augustine, fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client operations analyst ii jobs near saint augustine, fl

Senior Operations Analyst jobs in Jacksonville, FL

Senior Analyst jobs in Jacksonville, FL

Senior Operations Analyst jobs in San Francisco Bay Area, CA

Senior Operations Analyst jobs in Wallingford, CT

Senior Operations Analyst jobs in Remote

Data Analyst Entry Remote jobs in Florida

Intelligence Analyst jobs in Boston, MA

Business Operations jobs in Atlanta, GA

Senior Operations Analyst jobs in Orlando, FL

Senior Analyst jobs in Guaynabo, PR

Senior Analyst jobs in Chesapeake, VA

Senior Graphics Designer jobs in Boston, MA

Analyst jobs in Riverside, CA

Senior Analyst jobs in Huntsville, AL

Senior Analyst jobs in Honolulu, HI

Research Analyst jobs in Richmond, VA

Client Operations Analyst II

NLP Logix -
Jacksonville, FL

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year

Qualifications

Defect resolution root cause analysis
Public Cloud
SQL

Full Job Description

Client Operations Analyst II

About the Role

NLP Logix is looking for a Client Operations Analyst II to join our Client Operations team. This role supports complex client solutions across RPA, application development, analytics, data capture, and modeling.

The ideal candidate is a technical problem-solver who enjoys root cause analysis, data integrity, automation, and proactive client support. You will help keep deployed client solutions reliable, accurate, and continuously improving while working closely with Client Operations, Product, Engineering, QA, and client-facing teams.

What You Will Do

Serve as Tier 2 escalation support for complex technical issues.
Investigate production issues, complete root cause analysis, and recommend long-term fixes.
Support solution health reviews, data quality checks, and optimization efforts.
Build and maintain support automation, including logging, alerts, scripts, and repeatable remediation processes.
Develop and support ETL processes, data migrations, bulk updates, and technical maintenance tasks.
Partner with Product, Engineering, and QA to prevent recurring incidents and improve deployed solutions.
Support P1 incident communications as needed, keeping internal and client stakeholders aligned.
Create clear technical documentation, support playbooks, and ticket notes.
Mentor junior team members and help strengthen team troubleshooting practices.
Review SQL and Python-driven remediation tasks for quality, accuracy, and risk.

What You Bring

Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field with 2+ years of relevant experience, or 4–6 years of hands-on experience in enterprise software support, data operations, or application support.
Strong Microsoft SQL skills, including writing, troubleshooting, and optimizing queries.
Experience supporting production systems, enterprise software, or client-facing technical environments.
Strong root cause analysis, documentation, and problem-solving skills.
Familiarity with scripting or automation, preferably Python.
Experience with cloud-hosted applications or infrastructure, preferably Microsoft Azure.
Strong communication skills with both technical and non-technical audiences.
Ability to manage multiple priorities in a fast-paced environment.
Willingness to learn tools and systems such as Teams, JIRA, Zendesk, Confluence, and custom software solutions.

Preferred Qualifications

Experience with NoSQL databases, ETL design, stored procedures, or automated jobs.
Familiarity with .NET, C#, JavaScript, or backend development concepts.
Experience with Azure Monitor, Application Insights, logging, telemetry, or performance monitoring tools.
Experience with Power BI, Tableau, or other data visualization tools.
Familiarity with ITIL concepts; certification preferred.

Work Environment

This role works cross-functionally with technical and client-facing teams. Occasional after-hours support may be required for high-priority production incidents, scheduled maintenance, or client-impacting issues.

Our Values

NLP Logix believes “Data Science is a Team Sport.®” We encourage cooperation, professional growth, leadership, creativity, and technical excellence as we work together to fulfill our mission.

Equal Opportunity Statement

NLP Logix is an equal opportunity employer committed to establishing a diverse workforce. We use E-Verify to confirm the identity and employment eligibility of all new hires.

Quick Apply

Refine Your Search

client operations analyst ii jobs in saint augustine, fl

Client Operations Analyst II

Asset Valuation Analyst II

Explore jobs in cities nearby

I want to receive the latest job alert for client operations analyst ii in saint augustine, fl

Explore jobs in more locations

Client Operations Analyst II

About the Role

What You Will Do

What You Bring

Preferred Qualifications

Work Environment

Our Values

Equal Opportunity Statement

Job Seeker Tools

Employer Tools

Browse

Stay Connected