Top 33 Front end manager Jobs in Saint Augustine, Fl

Guest Service Representative
HOMEWOOD SUITES - ST. AUGUSTINE/SAN SEBASTIAN —Saint Augustine, FL
- Weekends as needed
- Computer literacy
- English
- Mid-level
Quick Apply
2d
Guest Service Representative/ Hotel Front desk
HOMEWOOD SUITES - ST. AUGUSTINE/SAN SEBASTIAN —Saint Augustine, FL
- Weekends as needed
- Computer literacy
- English
- Mid-level
Quick Apply
12d
Guest Service Representative
RENAISSANCE - ST. AUGUSTINE HISTORIC DOWNTOWN —Saint Augustine, FL
- Weekends as needed
- Computer literacy
- English
- Mid-level
Quick Apply
Sales Manager
Michaels Stores —Saint Augustine, FL
- Weekends as needed
- Mid-level
- 3 years
- Retail management
- Store discount
- Commuter assistance
Guest Service Agent Doubletree by Hilton St. Augustine $16.00/HR
DoubleTree St. Augustine Hotel Historic District —Saint Augustine, FL
- $16 an hour
- Full-time
- Hotel
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Team Captain Endzone & Loyalty (Front End)
DICK'S Sporting Goods —Sawgrass, FL
- Full-time
- Background check
- Merchandising
- Mid-level
Full Time Assistant Store Manager (Store 4962)
GameStop Inc —Saint Augustine, FL
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Store Manager (Store 4962)
GameStop Inc —Saint Augustine, FL
- Extended hours
- 18 years or older
- Spanish
- Marketing
Quick Apply
14d
LEAD SALES ASSOCIATE-PT
Dollar General —Saint Augustine, FL
- Part-time
- Merchandising
- Mid-level
- High school diploma or GED
Front Desk Clerk
Studio 6 Baymeadows —Jacksonville, FL
- $15 - $16 an hour
- Part-time
- Windows
- Hotel
- Administrative experience
Quick Apply
9d
Sales Supervisor- Retail
Spartina LLC —Saint Augustine, FL
- Weekends as needed
- Computer literacy
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d
Team Captain Off Field Operations
DICK'S Sporting Goods —Sawgrass, FL
- Full-time
- Background check
- Merchandising
- Mid-level
Key Holder
Spartina LLC —Saint Augustine, FL
- Part-time
- Computer literacy
- Merchandising
- Computer skills
- Employee discount
Quick Apply
LEAD SALES ASSOCIATE-FT
Dollar General —Saint Augustine, FL
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
Sales Associate- Retail
Spartina LLC —Saint Augustine, FL
- Part-time
- Merchandising
- Entry level
- Employee discount
Quick Apply
Retail Cashier
Ace Hardware —Ponte Vedra Beach, FL
- 8 hour shift
- Sanitation
- Pass drug screening
- Computer skills
- Health insurance
- 401(k)
Quick Apply
Bell Attendant - St. Augustine, FL
Parking Management Company —Saint Augustine, FL
- $12 an hour + tips
- Overtime
- Background check
- Hotel
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Retail Cashier Hardware Store
Ace Hardware —Ponte Vedra Beach, FL
- 8 hour shift
- Sanitation
- Pass drug screening
- Computer skills
- Health insurance
- 401(k)
Quick Apply
Retail Keyholder (Store 4962)
GameStop Inc —Saint Augustine, FL
- Extended hours
- 18 years or older
- Spanish
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
SALES ASSOCIATE LEAD-FT
Dollar General —East Palatka, FL
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED

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Guest Service Representative

HOMEWOOD SUITES - ST. AUGUSTINE/SAN SEBASTIAN
Saint Augustine, FL

Quick Apply

Job Details

2 days ago

Qualifications

Computer operation
Hotel and accommodations payment processing
Cash amount verification
Phone communication
Answering guest questions
English
Conflict management
Property management systems (PMS)
Computer skills
General management
Office phone management

Full Job Description

Description:

Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue.

Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff.

PREREQUISITES

Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.

Experience in service, sales, telesales or guest relations type of industry preferred
High school diploma or equivalent of same

SUMMARY OF ESSENTIAL JOB FUNCTIONS

Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
Must be able to stand for eight hours, bend, stretch, reach.
Must be able to see and hear.
Must be able to communicate with other associates and/or guests.

Requirements:

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge:

Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.
Frequent Stay Program
Reservations procedures including cancellations and “walking” guest
Phone etiquette and answering procedures
Area shopping, dining, entertainment and travel directions to assist guest inquiries.
Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events.
Manager on Duty functions when necessary or as scheduled

Skills:

Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
Proficient in written and verbal English
Problem solving and conflict resolution skills

Abilities:

Multi task, remain associate and guest service centric.
Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books.
Assist with guest issues with professionalism, maintaining hospitable attitude

SPECIFIC RESPONSIBILITIES

Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible.
Promote and sell services/amenities of the hotel.
Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual.
Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas.
Check all credit cards for validity before the end of the shift.
Learn and utilize PMS.
Ensure all cash, check and miscellaneous departments are in balance at shifts end.
Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction.
Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc.
Have a thorough working knowledge of emergency procedures.
Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
Report any unusual occurrences or request to the manager.
Maintain certification from a responsible
Utilize Service Recovery Log and other necessary communication logs from shift to shift.
Maintain stock/cleanliness in the market area.
Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards.
Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage.

WORKING CONDITIONS/SPECIAL REQUIREMENTS

This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work.
Standing, walking for long periods of time while maintaining a friendly professional image.
May be required to work any day/shift, including weekends.

POSITIONS FOR POSSIBLE ADVANCEMENT

Assistant General Manager
Guest Service Manager
Guest Service Supervisor

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

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Refine Your Search

front end manager jobs in saint augustine, fl

Guest Service Representative

Guest Service Representative/ Hotel Front desk

Guest Service Representative

Sales Manager

Guest Service Agent Doubletree by Hilton St. Augustine $16.00/HR

Team Captain Endzone & Loyalty (Front End)

Full Time Assistant Store Manager (Store 4962)

Store Manager (Store 4962)

LEAD SALES ASSOCIATE-PT

Front Desk Clerk

Sales Supervisor- Retail

Team Captain Off Field Operations

Key Holder

LEAD SALES ASSOCIATE-FT

Sales Associate- Retail

Retail Cashier

Bell Attendant - St. Augustine, FL

Retail Cashier Hardware Store

Retail Keyholder (Store 4962)

SALES ASSOCIATE LEAD-FT

I want to receive the latest job alert for front end manager in saint augustine, fl

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