Top 6 It manager Jobs in Saint Augustine, Fl

Senior Technical Support Manager
PGA Tour —Ponte Vedra Beach, FL
- Full-time
- Computer science
- 7 years
- Computer Science
Manager of IT Application - IFS ERP
Monarch Landscape Companies —United States
- $125,000 - $150,000 a year
- Full-time
- 7 years
- Computer Science
- Up to 50% travel
- Health savings account
- Paid holidays
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Senior Technical Support Manager

PGA Tour -
Ponte Vedra Beach, FL

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Job Details

Full-time

Qualifications

Splunk
Log analysis tools
Systems engineering
Python
PowerShell

Full Job Description

The Best Players Need the Best People.

The Senior Technical Support Manager is responsible for leading the Technical Support Engineering team (GTE) to provide engineering support for network connectivity, Operating Systems / server / cloud resources, application issues, review application / system logs to diagnose, determine and solve problems. This position is also responsible for monitoring, alerting and creation of dashboards. This leadership role manages the operations of the technical support operations team and works to create strategic areas of improvement for the team as they support the daily operations to extract data from golf courses throughout the PGA TOUR and affiliated ecosystems. In addition to managing the team, this position serves as a liaison to the Data Center Technology Group (DTG) , developers and product Owners for supported systems.

QUALIFICATIONS

Bachelor’s degree in Network Administration, Computer Science, System Engineering, or a similar field or equivalent job experience
7+ years Information Systems experience
7+ years Windows / Linux Server Administration experience preferred
Demonstrated leadership skills managing a group of technically oriented personnel
Strong knowledge in scripting in PowerShell, Python and bash
Strong knowledge of Splunk for dashboarding
Certificates: AWS Certified Developer – Associate and AWS Certified Solutions Architect – Associate Must be able to multitask and have strong organizational skills
Ability to work effectively as an individual, but also in a team environment
Must have working experience with system repair, engineering tasks, and other troubleshooting activities
Knowledge of the game of golf, scoring, rules, PGA TOUR structure preferred.

RESPONSIBILITIES/DUTIES

As a member of the Golf Technology team, responsible for the growth, support, and evolution of the PGA TOUR’s ShotLink production.
Responsible for maximizing ShotLink system uptime.
Responsible for scripting and configuring monitoring of the ShotLink systems.
Responsible for ShotLink Dashboards
Responsible for software deployment automation
Provide second level support to GTE Technicians for network connectivity, system and application problems
Actively monitor Help Desk tickets to communicate and resolve problems to affected parties
Responsible for installing, configuring, and troubleshooting ShotLink applications
Manage and deploy standardized platforms
Properly follow operational procedures and make recommendations for process improvement
Responsible for all data circuits
Act as point of interface with third parties
On call responsibilities for ShotLink system
Effectively manage staff gaining their trust and taking active steps to further their development
Develop and encourage staff to pursue new tasks and challenges related to overall departmental goals and objectives.
Manage indirect reports in roles remote and traveling roles that have both daily operational as well as technical development roles. Demonstrated ability to lead large groups without direct reporting responsibly.
Contribute to departmental operations, including staffing, budget management/ cost containment, and internal communication.
Special projects or other duties as assigned.

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it manager jobs in saint augustine, fl

Senior Technical Support Manager

Manager of IT Application - IFS ERP

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