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Manager, Enrollment
St. Augustine, Florida; Miami, Florida; Austin, Texas; San Marcos, California; Dallas, Texas Job ID 1236 Date posted 05/26/2026 Hiring Range $68,100 - $95,760 Apply
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Overview
At the University of St. Augustine for Health Sciences (USAHS), we seek innovative people that focus on supporting our learners through every stage of their educational journey. Working at USAHS allows you to put students first, while being a force for good. We believe that advancing our communities starts with a diverse employee base, so that as we interact with others, we can build bridges to trust, respect, and understanding. At USAHS, we understand how important it is to be able to come to work as your full, authentic self, bringing with you all of the experiences and ideas that are uniquely 'you'. Grow not only in your career but as a person. Be a force for good. Be the University of St. Augustine.
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Success Profile
What makes a successful Manager, Enrollment at the University of St. Augustine? Check out the traits we’re looking for and see if you have the right mix.
Student First
Collaborate
Innovation
Customer Focus
Committed to Vision and Values
Accountable
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Our Values
The mission of the University of St. Augustine for Health Sciences is the development of professional healthcare practitioners through innovative, individualized, and quality classroom, clinical, and distance education.
Student first
Integrity
Professionalism
Health and wellness
Promoting excellence and innovation
Responsiveness
Creative and critical thinking
Collaboration
Culture
As a Certified B Corp institution since 2015, we are proud to be a part of a global movement that empowers businesses to meet the highest standards of verified social and environmental performance, public transparency and legal accountability to balance and purpose. As part of the B Corp community we are committed to working toward reducing inequality, lowering levels of poverty, a healthier environment, stronger communities, and the creation of more high-quality jobs. As part of our family, you will be given the opportunity to participate in a wide range of community projects focused on environmental sustainability and community support.
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Key Benefits
Generous Medical, Dental & Vision Plans
Higher Education Tuition Reduction
Health Care Flexible Spending Accounts
Long Term Disability Coverage
Supplemental Life Insurance
401k with Match
The University of St. Augustine for Health Sciences offers competitive salaries and comprehensive benefits that include various options for health and wellness, income planning and protection, a generous paid time off policy including holidays, and professional development opportunities.
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Position Description
The mission of the University of St. Augustine for Health Sciences is the development of professional health care practitioners through innovation, individualized, and quality classroom, clinical, and distance education.
GENERAL SUMMARY
The Enrollment Manager supports the execution and implementation of the recruitment plans for the assigned institution. He/she is responsible for managing the day-to-day operations of the team to ensure new student enrollment goals are met for multiple intakes throughout the year.
This role will manage, coach and train a team of enrollment outreach coordinators who are tasked with assisting prospective students from the time they become a lead and throughout the application and enrollment process. The Enrollment Manager and team works cross functionally with admissions, financial aid, and academic advising to assure prospective students are nurtured and maintained throughout the enrollment process. They will execute performance reviews for each advisor and team lead on their team. In addition to day- to-day operations responsibility, the Enrollment Manager will be responsible for the reporting and analysis of key metrics and individual performance of team members.
In addition, the Enrollment Manager will help create and deliver ongoing training to the Enrollment Team. This person will be responsible for creating comprehensive learning plans for all facets and levels of Enrollment, ranging from new hire product knowledge to veteran enrollment skill refreshers. This individual will manage training schedules and ensure that all mandatory training is completed and documented in a timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage and oversee daily functions of their respective enrollment team
Influence by observation and diagnosis areas the Enrollment team needs additional training; provide coaching, mentoring and process training when needed
Create and deliver documented product and sales training content to help with new as well as veteran EA trainings.
Development of strategies for success for enrollment department
Work with academics in communicating new policies and changes that impact enrollment
Meet and exceed set enrollment targets on a regular basis
Work effectively with functional leaders across campus
Preparation and analysis of weekly performance metrics reports
Perform and execute quarterly reviews and submit annual reviews for approval
Talent Management - interviewing and hiring of new enrollment staff
Work on assigned committees and teams within the organization
POSITION IN ORGANIZATION
Reports to: Executive Director of Enrollment
Positions Supervised: Enrollment Advisors
TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION and/or EXPERIENCE
Bachelor’s degree required
3-5 years of work experience in customer service and/or recruiting
Experience in higher education enrollment/admissions is preferred
Personal computer skills; working knowledge of Microsoft Office (Word, Excel, Power Point) and some Internet applications
Excellent organizational, interpersonal and written communication skills
Ability to pull data from multiple systems, manipulate, and report findings and recommendations
Excellent project management skills
Ability to work in a fast-paced environment
Work well with both customers and co-workers
BUSINESS COMPETENCIES
To perform the job successfully, an individual should demonstrate the following competencies:
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Being Resilient - Rebounding from setbacks and adversity when facing difficult situations.
Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Drives Results - Consistently achieving results, even under tough circumstances.
Innovation - Creating new and better ways for the organization to be successful.
Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
Drives Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
People Leadership - Leads by example when it comes to finding and developing talent, with a focus on talent acquisition strategies, setting performance targets that raises standards and development of high potential talent.
WORK ENVIRONMENT
Work is performed primarily in a standard office environment but may involve exposure to moderate noise levels. Work involves operation of personal computer equipment for six to eight hours daily and includes physical demands associated with a traditional office setting, e.g., walking, standing, communicating, and other physical functions as necessary.
The University is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, genetic condition, national origin, citizenship, disability, marital status, military status, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.
