Top 267 customer service Jobs in saint augustine fl

Front Desk Agent - HGI Ponte Vedra
HGI Ponte Vedra —Ponte Vedra Beach, FL
- From $15 an hour
- Full-time
- Background check
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
Front Office Receptionist/Certified Medical Assistant
EPIC Behavioral Healthcare —Saint Augustine, FL
- $18 an hour
- Full-time
- Background check
- Vital signs
- Medical office experience
- 403(b) matching
- Paid holidays
Quick Apply
Customer Concierge Specialist
Lickety-Split —Ponte Vedra, FL
- Mid-level
- Paid training
- Health insurance
Quick Apply
Insurance Agency CSR - entry level to experienced
Albrecht Insurance —Saint Johns, FL
- $35,000 - $70,000 a year
- Full-time
- Background check
- Customer service
- Computer literacy
- Paid time off
- 401(k) matching
Quick Apply
Data Entry Clerk/Customer Service Representative/Call Center
MBA —Saint Augustine, FL
- $15 - $17 an hour
- 8 hour shift
- Microsoft Excel
- Databases
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Customer Service Associate
Wawa, Inc. —Saint Augustine, FL
- $15.50 - $19.25 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Customer Service Associate
Walgreens —Saint Augustine, FL
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Front Desk Receptionist
Optimal You Wellness Center —Saint Augustine, FL
- $15 - $18 an hour
- Part-time
- Microsoft Word
- Customer service
- Computer literacy
- Employee discount
- Flexible schedule
Quick Apply
5d
Customer Service Associate I
Dollar Tree —Saint Augustine, FL
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Guest Services Attendant
Suntex Marina Investors, LLC —Saint Augustine, FL
- $17 - $19 an hour
- Weekends as needed
- Restaurant
- Communication skills
- Entry level
Quick Apply
Customer Service Associate I
Family Dollar —Saint Augustine, FL
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Administrative Assistant/Front Desk Receptionist
First Coast Professionals —Saint Augustine, FL
- From $17 an hour
- Full-time
- Background check
- Pass drug screening
- Office
- Health insurance
- Dental insurance
Quick Apply
12d
Front Desk Receptionist
Organic PR —Saint Augustine, FL
- Microsoft Outlook
- Computer literacy
- Office
- Cell phone reimbursement
- Parental leave
Client Intake & Systems Coordinator
Consciousabraxas —Saint Augustine, FL
- Part-time
- Remote
- Mid-level
- Administrative experience
- Organizational skills
Quick Apply
10d
Front Desk Supervisor - St Augustine
Pet Paradise Resort —Saint Augustine, FL
- $16 an hour
- Weekends as needed
- Sales
- Maintenance
- Mid-level
- Paid training
- Health insurance
Quick Apply
Guest Service Agent
Home 2 Suites St Augustine —Saint Augustine, FL
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Associate
Winn-Dixie —Saint Augustine, FL
- Background check
- 18 years or older
- Computer literacy
Customer Service Representative - State Farm Agent Team Member
Shannon Olson - State Farm Agent —Saint Augustine, FL
- $41,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Front Desk Advocate-St Augustine
Empire Management Group, Inc. —Saint Augustine, FL
- $16 an hour
- Full-time
- Inventory management
- Office
- Administrative experience
Quick Apply
Front Desk Agent
Hilton Garden Inn St. Augustine —Saint Augustine, FL
- $15 an hour
- Part-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply

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Front Desk Agent - HGI Ponte Vedra

HGI Ponte Vedra -
Ponte Vedra Beach, FL

Quick Apply

Job Details

Full-time
From $15 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance
Referral program

Qualifications

Guest reservation booking
Teamwork
Guest relations
Hotel and accommodations guest check-in
Hotel and accommodations guest inquiries
Hotel and accommodations guest check-out
Front desk
Hotel and accommodations guest issue escalation
Hotel and accommodations guest complaints handling
Local attractions guest recommendation

Full Job Description

POSITION SUMMARY:

This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information.

RESPONSIBILITIES:

· Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service.

· Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times.

· Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs.

· Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)

· Accommodate room changes expediently.

· Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel’s historical significance.

· Acquaint guests with city attractions, community events and nearby areas of interest.

· Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction.

· Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies.

· Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information.

· Responsible for proper key control and other security measures.

· Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment.

· Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all co-curators with professional respect.

· Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)

· Properly handle lost and found items.

· Report accidents, injuries, and any unsafe conditions to Management and Maintenance.

· Report all maintenance issues for guest satisfaction.

· Report to work wearing the required uniform and meeting professional grooming standards.

· Maintain confidentiality of all guests and hotel information

· Perform other duties as assigned.

· Actively participate in ongoing training.

KNOWLEDGE, SKILLS AND ABILITIES:

· Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-curators, both in person and by telephone.

· Strong customer-relations skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.

· Ability to deal with guests when they are angry or upset.

· Professional appearance and demeanor.

· Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems.

· Previous cashier experience/ Basic accounting skills.

· Ability to work quickly and thoroughly when under pressure.

· Knowledge of hotel facilities and features.

· Ability to attend to more than one task at a time.

· Ability to maintain excellent attendance and punctuality.

· Knowledge of area and surrounding communities.

EXPERIENCE:

· Customer Service experience preferred.

PHYSICAL DEMANDS:

· Must be able to stand for long periods of time.

· May include crowded office setting or “close quarters”.

· General office environment with limited physical activity.

This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 30 – 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Vision insurance

Experience:

Front desk: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service jobs in saint augustine fl

Front Desk Agent - HGI Ponte Vedra

Front Office Receptionist/Certified Medical Assistant

Customer Concierge Specialist

Insurance Agency CSR - entry level to experienced

Data Entry Clerk/Customer Service Representative/Call Center

Customer Service Associate

Customer Service Associate

Front Desk Receptionist

Customer Service Associate I

Guest Services Attendant

Customer Service Associate I

Administrative Assistant/Front Desk Receptionist

Front Desk Receptionist

Client Intake & Systems Coordinator

Front Desk Supervisor - St Augustine

Guest Service Agent

Customer Service Associate

Customer Service Representative - State Farm Agent Team Member

Front Desk Advocate-St Augustine

Front Desk Agent

I want to receive the latest job alert for customer service in saint augustine fl

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