Top 31 Customer service manager Jobs in Saint Augustine Fl

Client Services Supervisor
Baker Distributing Company LLC —Jacksonville, FL
- Microsoft Outlook
- English
- Mid-level
Quick Apply
8d
Customer Experience Lead (CXL) Jacksonville
Fit2Run —Jacksonville, FL
- $16 - $19 an hour
- Weekends as needed
- Ability to walk for extended periods
- Merchandising
- Mid-level
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Customer Service - Self Storage Manager
Public Storage —Saint Augustine, FL
- $15 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
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8d
Client Services Manager / Engineering Manager (Water/Wastewater)
HireOTS —Saint Johns, FL
- $160,000 - $210,000 a year
- Full-time
- Management
- 11+ years
- Master's degree
- Health insurance
- Dental insurance
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Lead Customer Service Representative
Circle K —Saint Augustine, FL
- Overnight shift
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account
Lead Customer Service Representative, Full or Part Time
Circle K —Jacksonville, FL
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account

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Business Services Office Manager
GOODE BROTHERS ROOFS AND GUTTERS IN —Hastings, FL
The ideal candidate is highly organized with excellent verbal and written communication skills and the ability to implement systems and procedures.
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Field Operations & Compliance Coordinator
North American Fire Protection —Palm Coast, FL
A certification expiring next month, a license renewal coming due or an employee mobilizing to a new project should not become an emergency because no one…
$58,000 - $68,000 a year
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9d

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Bilingual Quality Assurance Specialist
Fortuity —Columbus, OH
Review English and Spanish language agent live interactions with customers via telephone, email, online chat, or in person for compliance with client standards…
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7d
Personal Lines Service Team Lead
Leavitt Group —Grove City, OH
MUST have a Property & Casualty license. Strong understanding of Personal Lines coverages and service processes. Deliver an Exceptional Client Experience.
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Client Services Supervisor

Baker Distributing Company LLC -
Jacksonville, FL

Quick Apply

Job Details

8 days ago

Qualifications

Microsoft Outlook
Team leadership
Employee relationship building
English
High school diploma or GED
Data interpretation
Continuous process improvement (CPI)
General management

Full Job Description

Job Summary

The Client Services Supervisor assists in the production of sales revenue with minimum credit loss and apply this Corporate Credit Policy under the guidance of the Credit Manager. The Client Services Supervisor position consists of three major areas of responsibility that includes Credit Management, Collection Management and Cash Management.

Essential Duties/Accountabilities

Extends credit to customers in accordance with established company policy and terms.

Compile, analyze and maintain information on credit worthiness on all customers within assignment territory.

Review files, reports and supplemental data to evaluate credit risk.

Protect accounts receivable by securing personal or third party guarantees, bond and/or lien rights, joint checks, letters of credit, credit insurance or others instruments as deemed necessary.

Approve new customer accounts and job accounts.

Establish credit lines for individual accounts to stated authority level.

Review and negotiate terms and conditions of sale.

Monitor and evaluate credit lines on existing customers to ensure that they are appropriate.

Direct the activities and responsibilities of the Collections Administrators that are under your area of responsibility on the team.

Actively involved in and coordinates collections for the area of assigned responsibility.

Carries out the established program for the follow up and collection of accounts receivable.

Reconcile customer accounts by taking appropriate legal action when required.

Maintain established department performance objectives.

Maintain good working relationships with department employees, store personnel and sales persons.

Consult with and obtain approval from the Director of Credit on particularly complex problems, special credit arrangements and deviations from standards.

Follow the established process for updating monthly performance reporting.

Ensure that customer master updates are being made accurately and on a timely basis under area of responsibility.

Handles nonroutine credit inquiries and correspondence.

Personally handles credit beyond subordinate's authority, major accounts requiring individual attention, marginal accounts, problem accounts, special credit arrangements, and deviations from standards.

Assist with tax audits as necessary.

Other duties as assigned.

Requirements:

Education and Experience

High School Diploma or GED required.

Previous experience in Credit and/or Collections

All work experience related, unrelated, transferable skills, and demonstrate ability through past achievements will be considered.

Proficiency in MS Office applications required: Excel, PowerPoint, Word, Outlook; Access

Demonstrated effectiveness in collections

Strong customer negotiation skills.

Demonstrated leadership skills.

Skills

Ability to multi-task in a fast- paced environment.

Excellent organizational and time management skills.

Strong attention to detail and analytical aptitude with a proven ability to analyze/interpret data.

Strong communication skills and ability to work independently.

Ability to meet strict deadlines with creative problem-solving skills.

Ability to become proficient in using basic IT platform for research and Audit preparation

Ability to adapt to change in a changing environment.

Ability to adapt to the use of new technology as it becomes available.

Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups.

Ability to work independently and in a team environment.

Proactively seeks continuous process and service improvements.

Must be proficient in speaking, reading, and understanding English to ensure full compliance with safety standards, training, policies, and procedures.

Physical Demands and Work Environment

The employee is regularly required to work in an office environment

Moderate noise (i.e., business office with computers, phone, and printers, light traffic)

The employee will be expected to sit for prolonged periods of time in front of a computer in an office environment.

Ability to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The employee will be asked to periodically travel to customer sites.

Quick Apply

Refine Your Search

customer service manager jobs in saint augustine fl

Client Services Supervisor

Customer Experience Lead (CXL) Jacksonville

Customer Service - Self Storage Manager

Client Services Manager / Engineering Manager (Water/Wastewater)

Lead Customer Service Representative

Lead Customer Service Representative, Full or Part Time

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