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Spa Inside Sales

Spavia St. Augustine
Saint Augustine, FL

Quick Apply

Job Details

Full-time
$30,000 - $45,000 a year

Benefits

Paid training

Qualifications

Customer follow-ups
Retail sales transactions
Deal closing
Objection handling (sales technique)
Laundry services
Store closing procedures
Merchandising
Service scheduling
Greeting customers
Store opening procedures
Retail merchandising procedures
Key Performance Indicators
Cash register operations
Merchandising display arrangement
Schedule creation
Stocking
Achieving sales targets
Guest rapport building
Product placement
POS systems
Closing sales leads
Customer interaction during outreach
Sales follow-up
Entry level

Full Job Description

Spa Inside Sales

Spavia St. Augustine is hiring FT/PT Inside Sales Person, what we call a Guest Advisor at our independently owned luxury spa-where guests relax, recenter, and renew.

Pay: Hourly base $17-$22 + membership sales commissions, retail commissions, and performance bonuses. Actual pay varies by location, schedule, and results; transparent ranges provided at interview.

Schedule: Full-time or Part-time; must be available for evenings/weekends/holidays

Benefits snapshot: W-2 employment, paid sales & service training, employee/family discounts, consistent scheduling.

Your Impact

Welcome every guest with warmth and polish; tailor recommendations to their goals and occasion.
Convert great experiences into memberships: present options, handle objections, and close ethically.
Drive retail results: demo products, build simple at-home routines/bundles, and keep the retail floor merchandised.
Scheduling: pre-schedule next visits, manage waitlists, and optimize provider utilization with accurate scheduling and POS.
Proactive outreach: follow up on leads, trials, freezes/lapses, and post-visit thank-yous via phone/text/email (templates provided).
Own the front-of-house flow: lobby/locker room readiness, tidy retail zones, cash handling, and open/close procedures.
Partner with service providers and leadership to hit team KPIs (membership conversion, retail per guest, pre-book rate, and guest satisfaction).

Spavia reimagines the spa experience with a blend of luxury, relaxation, and top-tier service-supported by a busy membership model and a curated retail assortment. You'll have proven scripts, hands-on product training, and a collaborative team so selling feels natural and guest-first. Our standards make excellence repeatable; our coaching helps you grow. Join us in shaping an exceptional spa experience!

What Success Looks Like

Membership conversion: ~5-10% of eligible guests join or upgrade.
Retail and Gift Card Commission: 5% of retail and gift card sales.
Pre-scheduling: Guests pre-schedule before leaving.
(We'll train, coach, and role-play-these are team goals, not "sink or swim.")

Essential/Physical Functions

Standing for extended periods; frequent walking, bending, reaching.
Repetitive keyboard/phone use; accurate POS/cash handling.
Lift/carry up to 25 lbs; occasional laundry/stocking.

What You'll Gain

Hourly base + commissions (membership & retail) + performance bonuses tied to clear KPIs.
Paid sales training (role-plays, membership scripts) and ongoing mentoring.
Growth paths to Lead Guest Advisor, Assistant Manager, or Spa Leadership.
Employee, friends & family discounts on treatments and products.

Schedule

Full-time or Part-time; consistent weekly schedule; flexibility available with advance notice.

EEO & Workplace Practices

Spavia is an Equal Opportunity Employer. We provide reasonable accommodations throughout the hiring process. We maintain a drug-free workplace; post-offer screenings may apply where permitted by law (e.g., license verification, background checks compliant with FCRA, and role-dependent testing as allowed).

Quick Apply

Refine Your Search

membership sales jobs in saint augustine fl

Spa Inside Sales

Sale Advisor

Remote Licensed Insurance and Membership Sales Agent (Tampa residents only)

Membership Sales Representative - Elite

Dog Wellness Membership Advisor

Studio Manager

Sales Associate

Membership Sales Team Member

MEMBERSHIP COORDINATOR (GAMBLE ROGERS)

Full-Time Wellness Concierge – Membership Sales

Lead Spa Coordinator

Sales Associate for Club Pilates St. Augustine

Marketing Director

Front Desk Associate

Area Director-Western Maryland

Stretch Practitioner

Pilates Instructor for Club Pilates St. Augustine

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I want to receive the latest job alert for membership sales in saint augustine fl

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