Top 7 Rehabilitation liaison Jobs in Saint Augustine Fl

Patient Service Representative (1363)
Brooks Rehabilitation —Saint Augustine, FL
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid time off
- Employee discount
Patient Service Representative
Brooks Rehabilitation —Saint Augustine, FL
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid time off
- Employee discount
Quick Apply
Case Manager, Bartram Skilled Nursing, PRN (2142)
Brooks Rehabilitation —Jacksonville, FL
- Extended hours
- Skilled nursing facility
- Nursing home
- Bachelor of Science
Case Manager, Bartram Skilled Nursing, PRN
Brooks Rehabilitation —Jacksonville, FL
- Extended hours
- Skilled nursing facility
- Nursing home
- Bachelor of Science
Quick Apply

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rehabilitation liaison jobs near saint augustine fl

Patient Service Representative (1363)

Brooks Rehabilitation -
Saint Augustine, FL

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Job Details

Full-time

Benefits

Paid time off
Employee discount
Retirement plan

Qualifications

Office supply management
In-person patient registration
Medical chart preparation
Phone communication
Medical insurance coverage verification
Greeting customers
Patient demographics
Filing
Cash drawer securing
Healthcare practice inventory management
High school diploma or GED
Healthcare referral management
Office supply ordering
Patient billing
Room tidying
Insurance provider collaboration
Deposits
Billing issue inquiries
Handling patient inquiries
Faxing
Managing patient records
Medical terminology
Communication skills
Patient scheduling via phone
Bank deposit preparation
Entry level
Patient collections management
Client interaction via phone calls
Office record organization

Full Job Description

Description

The Patient Service Representative (PSR) provides premium customer service experience to assist patients with their outpatient clinic visits. This position requires direct face to face interactions with patients, visitors, therapists, and other clinical support staff.

Job Responsibilities:

Greets patients and visitors upon arrival
Exhibits excellent customer service to patients, coworkers, physicians, insurance companies, as a representative of Brooks Rehabilitation.
Schedules therapy appointments for patients, to include cancellations and/or rescheduling.
Oversees the clinic waitlist, calls patients for appointment confirmations
Verification of referrals and/or insurance information, works closely with the CIU for urgent verifications as needed
Prepare registration packets for the initial visit
Confirm all paperwork and verification information is uploaded properly to the system
Confirm valid physician order present prior to scheduling return visits.
Order supplies, maintains inventory control, and appropriately stocks clinic
Perform light cleaning duties such as wiping walls, counters, tiding up the waiting room, etc.
Provides general office support such as filing, copying, and faxing.
Creates new medical record projects in the Image Now system upon admission by obtaining all necessary admission forms, insurance information and orders.
Generates required daily, weekly, and monthly reports as indicated by management.
Serves as the clinic liaison with the Business Office regarding billing issues with active accounts.
Prepares and stores accurate end of day summaries and deposit information.
Collects patient responsibility payments, provides receipts, prepares revenues for deposit, makes bank deposits according to Policy and closes out/balances day in cash drawer.
Checks and responds to work related voicemail and email timely.
Logs all referrals and tracking in the Referral Database
Participates in performance improvement activities as needed.
Exhibits values of the organization.

Qualifications:

High school diploma or GED.
One year customer service experience required, healthcare experience preferred.
Medical terminology is a plus
Basic understanding of insurance and authorizations.
Excellent Verbal and written communication skills including proper telephone etiquette and in person interactions.
Able to demonstrate the ability to work effectively in a fast-paced work environment.
Ability to handle difficult situations, display empathy, and maintain a positive demeanor in all interactions

Location: 200 Southpark Blvd Ste 201, St. Augustine, FL 32086

Hours: M-F; Full-Time

Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

Competitive Pay
Comprehensive Benefits package
Vacation/Paid Time Off
Retirement Plan
Employee Discounts
Clinical Education and Professional Development Programs

Qualifications

Apply Now

Refine Your Search

rehabilitation liaison jobs in saint augustine fl

Patient Service Representative (1363)

Patient Service Representative

Case Manager, Bartram Skilled Nursing, PRN (2142)

Case Manager, Bartram Skilled Nursing, PRN

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