Victim Advocate – 36 hours (1 Opening) & 40 hours (2 openings) - $20.00 a hour.
The Outreach Victim Advocate works directly with Outreach participants and their families’ seeking services for domestic violence, sexual violence and/or human trafficking. The Outreach Victim Advocate provides survivor centered advocacy and supports those seeking services by offering crisis intervention counseling, safety planning and emotional support while connecting them to agency and other community resources such as emergency shelter, legal advocacy, individual and group counseling, and financial assistance. The Outreach Victim Advocate maintains confidential records and empowers survivors to make informed choices at their own pace using a trauma informed culturally responsive approach. The Outreach Victim Advocate develops relationships with community service providers to recommend appropriate services to survivors. Coordinates culturally inclusive outreach to marginalized populations by identifying and developing community partnerships and collaborations for these populations.
This position will exercise the organization’s “Mission Statement” to establish personal high standards of excellence and job performance.
The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform.
RESPONSIBILITIES AND STANDARDSinclude the following. Other responsibilities may be assigned.
§ 50% Assist Domestic Violence and Sexual Violence Survivors by providing advocacy services. Provide safety planning with survivors of domestic and sexual violence and their family members and/or friends. Participate in intake, lethality assessment, and provide referrals based upon identified needs. Referrals may include but are not limited to counseling, support groups, financial assistance, medical, housing, legal, job placements, education, immigration, victim crime compensation, and court advocacy. Conduct ongoing service management as assigned by the Chief Operating Officer.
§ 25% Provide direct crisis counseling services for survivors at outreach/shelter/jail groups.
§ 5% Assist with Victim Crime Compensation forms and other referrals for survivors of domestic and sexual violence. Conduct crisis intervention and work closely with other community agencies on providing information, referral, and advocacy.
§ 10% Maintain participant files with accurate, complete, relevant information required by funding and regulatory sources including the timely completion of entering data into Osnium.
§ 1% Complete 30 hours of initial domestic and sexual violence training to become registered for privilege communication. Attend and document 16 hours of training each fiscal year in domestic, child abuse, elder abuse, and other issues that are pertinent to providing quality service to victims of which 8 of the hours each fiscal year will be on sexual violence.
§ 4%Participate in community awareness activities designed to identify survivors and provide or refer them to services are an essential component of a comprehensive service delivery system
§ 5% Participate in conference calls, webinars, and meetings as required.
§ Continuously uphold and support the agencies survivor-focused, empowerment-based philosophy by providing equal opportunity for individual choice and by making educational information available to all program participants.
§ Assuming other tasks as assigned by the Chief Operating Officer and/or Chief Executive Officer.
QUALIFICATION REQUIREMENTS:
Education and/or Experience
Experience working with survivors of domestic violence and sexual assault is preferred. Two years of experience in legal advocacy, social work and/or a working knowledge of the criminal and judicial system is preferred.
Continuing Education
Comply with mandatory annual domestic and sexual violence training as required by the Department of Children and Families Services and/or other funding sources.
Language Skills
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from community groups and staff. Bilingual is helpful (Spanish is preferred as the bilingual language).
Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Computer Skills
Proficiency in Microsoft Office skills required (i.e., Word, Excel, PowerPoint)
Other Skills and Abilities
In addition to the skills and abilities previously described, the following are also required:
Resolves conflict collaboratively by working toward win/win solutions
Exceptional internal/external customer services skills to include relating to people in an open, honest, sincere manner; treats people with respect; is friendly and approachable; listens attentively; communicates ideas clearly; recognizes and attends to important details with accuracy and efficiency
Adapts readily to changes to include working effectively under stress; comfortable working in a fast-paced environment; being reliable; dependable and results-oriented; maintaining productivity and composure under pressure; excellent organizational skills; prioritizes work and establishes clear goals and plans; remains calm and rational in a crisis
Good judgment/problem solving skills to include viewing problems as opportunities to create new solutions; anticipates potential problems and analyzes alternative solutions; gathers sufficient input before making decisions; considers alternative solutions; makes appropriate and timely decisions; ability to advocate for victim rights in high stress situations.
Demonstrates respect for individual differences and establishes a climate where all people can be comfortable and productive through sensitivity, empathy, and acceptance of cultural, racial, mental health, and socio-economic diversity
Must be independent, self-motivated, and assertive
Maintains appropriate and healthy boundaries with program participants and co-workers
Able to work a flexible schedule, including evenings, weekends, and holidays
Must be a person who can work with survivors of domestic and/or sexual abuse as an individual and/or as a group
Strong work ethic and dependability with minimal absenteeism
A valid Florida Driver’s License is preferred
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
DISCLAIMER NOTICE
The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of their business, competitive considerations, or the work environment change.
We offer equal opportunity to all employees and applicants, without unlawful discrimination on the basis of race, religion, color, gender, height, weight, marital status, veteran status, national origin, age, genetic information, sexual orientation, gender identity, disability, pregnancy, HIV status, or any other protected status.
Job offers are contingent on the results of a nationwide fingerprinting/background check.
Pay: $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid time off
- Vision insurance
Experience:
- Victim Advocate: 2 years (Required)
Willingness to travel:
Work Location: In person
