Top 124 Guest service agent Jobs in Saint Charles, Il

Guest Services Agent - Part Time
Q - Center —Saint Charles, IL
- $18 an hour
- Part-time
- Microsoft Excel
- High school diploma or GED
- Ability to stand for extended periods
- Paid time off
- 401(k) matching
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9d
Guest Services Agent - Full Time
Q - Center —Saint Charles, IL
- $18 an hour
- Email
- Microsoft Excel
- High school diploma or GED
- Ability to stand for extended periods
- AD&D insurance
- Paid holidays
Quick Apply
9d
Front Desk Agent
The Herrington Inn & Spa —Geneva, IL
- $17 - $18 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Health insurance
- 401(k)
Quick Apply
Front Desk Agent - PT
Courtyard by Marriott Chicago St. Charles —Saint Charles, IL
- $16 - $19 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
14d
Guest Services Agent - Part Time
Q Center —Saint Charles, IL
- $18 an hour
- Part-time
- Microsoft Excel
- High school diploma or GED
- Ability to stand for extended periods
- Paid time off
- 401(k) matching
Quick Apply
Front Desk Agent
Holiday Inn Chicago Northwest - Elgin —Elgin, IL
- $18 - $20 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Night Auditor - Part Time
Q - Center —Saint Charles, IL
- $19 an hour
- Part-time
- Microsoft Excel
- Hotel
- High school diploma or GED
- Paid time off
- 401(k) matching
Quick Apply
Front Desk Agent Full Time
Holiday Inn Express & Suites -Saint Charles —Saint Charles, IL
- From $16 an hour
- Full-time
- Hotel
- Organizational skills
- Computer skills
- Free parking
- 401(k)
Quick Apply
8d
Night Auditor - Part Time
Q Center —Saint Charles, IL
- $19 an hour
- Part-time
- Microsoft Excel
- Hotel
- High school diploma or GED
- Paid time off
- 401(k) matching
Quick Apply
Front Desk Agent
Fairfield Inn & Suites Naperville Chicago - 1820 Abriter Ct, Naperville, IL 60563 —Naperville, IL
- $17 - $18 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Typing
- Paid training
- Health insurance
Quick Apply
8d
Front Desk Agent (Part-Time) - Hotel Indigo Naperville Riverwalk
Hotel Indigo —Naperville, IL
- $18 an hour
- Part-time
- Sales
- Computer literacy
- Basic math
- Free parking
Front Desk Agent
Marriott International, Inc —Naperville, IL
- $16.00 - $16.50 an hour
- Full-time
- Hotel
- High school diploma or GED
- Front desk
12d
Agent Front Desk (Full-Time) - Hotel Indigo Naperville Riverwalk
Hotel Indigo —Naperville, IL
- $18 an hour
- Full-time
- Computer literacy
- Basic math
- Hotel
- Free parking
- Health insurance
11d
Administrative Assistant- Part Time
EVERGREEN REAL ESTATE SERVICES LLC —Elgin, IL
- $22 - $24 an hour
- Part-time
- Writing skills
- Basic math
- Office
Quick Apply
Front Office Agent (Part-Time)
Loews Chicago O'Hare —Rosemont, IL
- $22.85 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
1d
Sales Associate
Little Green Apple Hallmark —Geneva, IL
- $15 an hour
- Part-time
- Ability to walk for extended periods
- Computer literacy
- Merchandising
Quick Apply
Front Desk Sales Associate
PCRK Group —Geneva, IL
- Part-time
- Ability to stand for extended periods
- Communication skills
- Entry level
Quick Apply
Budtender
Ivy Hall —Streamwood, IL
- $18 - $20 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Merchandising
Quick Apply
Guest Service Representative (Front Desk Agent) - Woodspring Suites
J&P Hospitality Management, LLC —Carol Stream, IL
- $15 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Customer Care AI Program Lead
Ulta Beauty, Inc. —Bolingbrook, IL
- $79,900 - $106,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Fair chance
- Senior level
- Dental insurance
- Paid time off

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guest service agent jobs near saint charles, il

Guest Services Agent - Part Time

Q - Center -
Saint Charles, IL

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Job Details

Part-time
$18 an hour
9 days ago

Benefits

Paid time off
401(k) matching

Qualifications

Visitor query response
Computer operation
Customer communication
Hotel and accommodations payment processing
Microsoft Excel
Proactive hotel and accommodations guest assistance
Greeting customers
Processing cash transactions
Answering guest questions
Mail distribution
Radio communication systems
Hotel emergency procedures
Handling customer service requests
Mail processing
Productivity software
Clean workspace maintenance

Full Job Description

Q Center is looking for a Part Time Guest Services Agent to join our team!

Job Summary

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay and at checkout. This position will work with other service teams to maintain a customer-focused environment that allows our guests to have the most positive experience at Q Center.

The schedule for this position varies, and will include days, afternoons, and evenings throughout the week and weekend.

Starting rate for this position is $18.00/hour.

Benefits

Paid time off
401(K) with employer match
Employee Meals

Education & Experience

High School diploma or equivalent and/or experience in a related field required.
Proficient in Microsoft Office applications to include Word, Excel and Power Point required.
Experience using Multi-Functional Printer preferred.
Customer service experience required.
Strong communication skills both written and verbal.

Physical Requirements

Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.

Fundamental Requirements

Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests and fellow employees.

Greet and welcome all guests approaching the Front Desk in accordance with Q Center standards.
Understand proper operation of the Call Center operation and ensure that all standards are met.
Answer guest inquiries about services, facilities and hours of operation in a timely manner.
Ensure following of correct process of package delivery, mail and messages to guest rooms as well as meeting rooms.
Perform and complete Front Desk assigned duties; cross train in other areas of the front office as needed.
Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies; collect payment and make changes for guests.
Be aware of all rates, packages and special activities as listed in specific document of each category.
Be familiar with all in-house groups; most notably VIP guests and their needs.
Be aware of closed out and restricted dates.
Obtain all necessary information when creating a room reservation by understanding the guidelines given for each specific scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Balance and prepare individual paperwork for closing of shift according to Q Center standards.
Maintain a clean work area.
Assist guests with safe deposit boxes.
Ensure overall guest satisfaction and safety is achieved.

The Q Center:

Q Center is more than a conference center – it’s an experience! With 40 years of experience in meeting planning and special event production, Q Center has become an industry leader with boundless versatility and exceptional levels of service. As the largest full-service conference facilities in the Midwest, our vast 150,000+ square-feet of IACC-certified meeting and event spaces regularly host a variety of occasions, from large-scale Fortune 500 company meetings to small business training and special events, like fundraisers and galas. One thing is for sure – food and fun are abundant at Q Center for all to enjoy. From our 95 acres of recreational fun to exploring local sites and indulging in gourmet cuisine, we aim to make every guest experience beyond expectations. Q Center isn’t just for business meetings and conferences – our multi-talented team and event space makes us one of the Midwest’s premier special event venues!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.

EEO is the Law Supplement Notice Pay Transparency

If you require a reasonable accommodation to complete an application, please email your request to [email protected] and provide the job title to which you are applying.

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Refine Your Search

guest service agent jobs in saint charles, il

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