Top 56 Rr donnelley Jobs in Saint Charles, Il

Senior Account Manager (Legal Services)
RR Donnelley —Warrenville, IL
- $91,800 - $146,800 a year
- Overtime
- Remote
- Pass drug screening
- Bachelor's degree
- Recruiting
- Disability insurance
- Health insurance
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1d
Operations Clerk 2
RR Donnelley —Saint Charles, IL
- $21.00 - $27.21 an hour
- Full-time
- Pass drug screening
- Mid-level
- Administrative experience
- Disability insurance
- Health insurance
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Picker/Packer 1
RR Donnelley —Saint Charles, IL
- $15.65 - $16.15 an hour
- Overtime
- Pass drug screening
- Warehouse
- Ability to stand for extended periods
- Disability insurance
- Health insurance
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Press Operator 2
RR Donnelley —Saint Charles, IL
- $26.26 - $34.00 an hour
- Full-time
- Pass drug screening
- Mid-level
- Cleaning
- Disability insurance
- Health insurance
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Bindery Operator 1
RR Donnelley —Saint Charles, IL
- $18.69 - $27.60 an hour
- 12 hour shift
- Basic math
- Pass drug screening
- Hand tools
- Disability insurance
- Health insurance
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Mail Services Specialist 3 - BCS
RR Donnelley —Saint Charles, IL
- $18.69 - $27.60 an hour
- Overtime
- Microsoft Outlook
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
2d
Operations Clerk 3 - Command Center (BCS)
RR Donnelley —Saint Charles, IL
- $18.69 - $27.60 an hour
- Overtime
- Microsoft Outlook
- Pass drug screening
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
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Senior Proofreader
RR Donnelley —Warrenville, IL
- $42,400 - $60,000 a year
- Full-time
- Hybrid work
- Pass drug screening
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
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9d
Production Scheduler 3
RR Donnelley —Saint Charles, IL
- $55,700 - $83,600 a year
- Full-time
- Management
- 5 years
- Word processing
- Disability insurance
- Health insurance
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Production Expediter - BCS
RR Donnelley —Saint Charles, IL
- $21.21 - $28.65 an hour
- Overtime
- Microsoft Outlook
- Pass drug screening
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
Sales Representative
RR Donnelley —Saint Charles, IL
- $50,000 - $150,000 a year
- Full-time
- Hybrid work
- Pass drug screening
- Research
- Mid-level
- Disability insurance
- Health insurance
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Material Handler (Packager) (2nd Shift)
RR Donnelley —Saint Charles, IL
- $15.66 - $20.20 an hour
- Full-time
- Basic math
- Pass drug screening
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
Material Handler 2
RR Donnelley —Saint Charles, IL
- $16.40 - $22.30 an hour
- Overtime
- Pass drug screening
- Forklift
- Warehouse
- Disability insurance
- Health insurance
Quick Apply
VP - Operations (BCS)
RR Donnelley —Saint Charles, IL
- $156,700 - $250,700 a year
- Full-time
- Customer service
- Pass drug screening
- 3 years
- Disability insurance
- Health insurance
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Press Assistant 2
RR Donnelley —Saint Charles, IL
- $22.50 - $28.29 an hour
- Full-time
- Pass drug screening
- Mid-level
- Hand tools
- Disability insurance
- Health insurance
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Inspector ( 12 Hour - Day & Night)
RR Donnelley —Saint Charles, IL
- $15.66 - $20.20 an hour
- 12 hour shift
- Basic math
- Pass drug screening
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
KR Supervisor - Pressroom
RR Donnelley —Saint Charles, IL
- $64,000 - $98,400 a year
- Full-time
- Pass drug screening
- High school diploma or GED
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
Digital Print Operator 2 (BCS) - Nights
RR Donnelley —Saint Charles, IL
- $17.68 - $25.75 an hour
- Overtime
- Pass drug screening
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Press Operator 2 - Flexo - Stern Ave
RR Donnelley —Saint Charles, IL
- $26 - $33 an hour
- Overtime
- Pass drug screening
- Mid-level
- Cleaning
- Disability insurance
- Health insurance
Quick Apply
Folder Gluer Operator III- KR
RR Donnelley —Saint Charles, IL
- $26.25 - $34.00 an hour
- Overtime
- Pass drug screening
- Mid-level
- Hand tools
- Disability insurance
- Health insurance
Quick Apply

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rr donnelley jobs near saint charles, il

Senior Account Manager (Legal Services)

RR Donnelley -
Warrenville, IL

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Job Details

Full-time
$91,800 - $146,800 a year
1 day ago

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
On-the-job training
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Contract management
Confidential information handling
Managing teams in a customer support role
Team leadership
Managing clients in a customer support role
Team development
Managing budgets in a finance role
Profit & Loss statement
Productivity software
Cross-functional collaboration
Profit and loss analysis
Staffing management
Cross-functional communication
Organizational budget management

Full Job Description

Company Description

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.

Job Description

The Sr Account Manager - Legal Services is an operations leader who will communicate a vision for how Williams Lea best serves our clients across national or multiple service offerings, and who empowers and enables their team to bring that vision to life. The role focuses on executing service delivery, delivering operational excellence, implementing optimized cost to serve models, applying continuous improvement initiatives, and team growth and development.

Job duties

(* denotes an “essential function”)

- Oversee contracted operation(s) to ensure needs of the contract and client are met while addressing needs of employees
- People Leadership – develop a highly functioning client team
- - Responsible for full employee lifecycle of direct and indirect reports including, but not limited to interviewing and hiring; onboarding and induction; on-the-job training; professional learning, development, and growth; performance management including reviews and goal setting; talent management including succession planning for key roles; off-boarding management
  - Ensure direct and indirect reports understand and are compliant with company and client policies, service level agreements (SLAs) and expected quality of work, utilizing corrective action when necessary
  - Engage in regular and consistent communication with employees, hold regular team meetings and individual (1:1) meetings to ensure open lines of communication for company and client information, as well as to discuss clear expectations, performance and progress against goals and development
  - Foster cross-training and a sense of team work to optimize client service delivery
Operational Leadership – ensure account meet or exceed client expectations
- - Establish, execute, and sustain quality service delivery through standard operating procedures, account planning, and achieving agreed-upon metrics and goals to ensure client satisfaction and exceptional employee performance
  - Ensure Engage is implemented and utilized by team according to best practices
  - Understand how Engage operates, the data it requires and generates.
  - Utilize Engage output for client reporting at an expert level and use data to manage team, workflow, quality and individual performance
  - Drive continuous improvement; keep client and manager informed of significant and potential issues, and communicate proposed solutions or processes that will avoid future or other potential issues; timely resolve issues escalated by the client
  - Manage staffing and workflow volumes; use workflow management system to justify headcount based on work volumes and allocate staffing resources by shift or service line accordingly
Financial and Contractual Management
- - Review monthly P&L and submit necessary changes to financial analyst
  - Review all labor allocations; manage over-time and time-off to avoid non-billable charges
  - Create and distribute monthly invoice, ensuring it meets contractual requirements
  - Participate in the budget process; ensure all operational processes are managed to timeline and budget
Customer & Account Leadership –
- - Manage relationships with clients by ensuring a high level of customer satisfaction
  - Create and present monthly Client Service Review (CSR); reflect on data presented and be prepared to discuss ideas for process improvement and benefits to the client to support informed decision-making
  - Solicit feedback from clients (client outreach) regularly
  - Educate clients on Williams Lea services already provided and those available through strong sense of the client’s business and the impact our services may have on their success
  - Identify opportunities for account growth, new services, resolutions to client challenges through communication with clients/end-users – escalate opportunities to manager
Other
- Participate or lead due diligence, implementation (people, process, technology) for new business within own client account(s); participate on other or new client accounts
- Adhere to Williams Lea policies in addition to client site policies

Qualifications

Job qualifications

A Bachelor’s degree or equivalent experience is required
Over 6 years’ experience and a proven track record of being a recognized leader and manager of people in a customer service intensive environment
Demonstrated record implementing solutions that have resolved poor client, service or contract performance or difficult situations, or have improved or sustained satisfactory contract performance
Excellent client service skills with a service-minded approach toward the client
Proven experience in the delivery and management of complex or multi-service solutions for clients
Minimum of four years of successful financial management; demonstrated record of managing day-to-day and strategic decisions that impact P&L
Able to make independent financial decisions for scope of responsibility
Minimum of four years people management experience supporting employee lifecycle from onboarding to offboarding; use of manager self-service systems and experience with centralized HR functions
Able to foster a team culture of high performance and continuous improvement that values learning and a commitment to quality, with an emphasis on client satisfaction
Attention to detail with demonstrated organizational skills
Must be able to meet deadlines and complete all projects in a timely manner
Able to handle sensitive and/or confidential documents and information
Able to make independent decisions that conform to business needs and policy
Must be able to interact effectively with multi-functional and diverse backgrounds
Able to work in a fast-paced environment
Must be self-motivated with positive can-do attitude
Intermediate to expert level Microsoft Office skillset

Additional Information

The salary range for this role at the noted RRD location is $91,800 to $146,800 / year. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include [a sign-on bonus] overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

#LI-0925

#LI-Remote

#WLNAT

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

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Refine Your Search

rr donnelley jobs in saint charles, il

Senior Account Manager (Legal Services)

Operations Clerk 2

Picker/Packer 1

Press Operator 2

Bindery Operator 1

Mail Services Specialist 3 - BCS

Operations Clerk 3 - Command Center (BCS)

Senior Proofreader

Production Scheduler 3

Production Expediter - BCS

Sales Representative

Material Handler (Packager) (2nd Shift)

Material Handler 2

VP - Operations (BCS)

Press Assistant 2

Inspector ( 12 Hour - Day & Night)

KR Supervisor - Pressroom

Digital Print Operator 2 (BCS) - Nights

Press Operator 2 - Flexo - Stern Ave

Folder Gluer Operator III- KR

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