Top 54 Senior support specialist Jobs in Saint Cloud, Mn

Premium Review Services Specialist
Reliable Premium Management —Waite Park, MN
- $22 - $24 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
9d
Community Support Specialist
Mary T Inc. —Saint Cloud, MN
- $17 - $21 an hour
- Full-time
- Background check
- 18 years or older
- Clean driving record
- Paid training
- Mileage reimbursement
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Customer Success Support Manager
Reliable Premium Management —Waite Park, MN
- $65,000 - $73,000 a year
- Full-time
- Hybrid work
- Office
- US work authorization
- In-person
- AD&D insurance
- Disability insurance
Quick Apply
PCP/Endo Business Specialist - Saint Cloud, MN
BI Pharmaceuticals, Inc. —Saint Cloud, MN
- $115,000 - $222,000 a year
- Full-time
- Clean driving record
- Microsoft Outlook
- OSHA
Right of Way Team Lead/ Senior Acquisition Specialist
ProSource Technologies —Saint Cloud, MN
- $88,000 - $100,000 a year
- Full-time
- Travel
- Senior level
- Communication skills
- Health savings account
- AD&D insurance
Quick Apply
7d
Right of Way Acquisition Specialist
ProSource Technologies —Saint Cloud, MN
- $70,000 - $85,000 a year
- Multiple hires
- Mid-level
- Travel
- Organizational skills
- Health savings account
- AD&D insurance
Quick Apply
7d
Customer Service Representative
Liberty Diversified International, Inc. —Becker, MN
- $24.11 - $30.14 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Profit sharing
- Health savings account
Quick Apply
9d
Middle Office Specialist
Old National Bank —Saint Cloud, MN
- $17.00 - $29.75 an hour
- Full-time
- 5 years
- Research
- Mid-level
- Health insurance
- Dental insurance
Senior Maintenance Supervisor, Mechanical
Liberty Diversified International, Inc. —Becker, MN
- $88,226 - $110,282 a year
- Full-time
- Customer service
- Ability to walk for extended periods
- 3 years
- Profit sharing
- Health savings account
Quick Apply
8d
Senior Maintenance Supervisor E&I
Liberty Diversified International, Inc. —Becker, MN
- $88,226 - $110,282 a year
- Extended hours
- Customer service
- Ability to walk for extended periods
- 3 years
- Profit sharing
- Health savings account
Quick Apply
13d
Associate Veterinarian –– Saint Joseph, MN
Desort —Saint Joseph, MN
- $115,000 - $130,000 a year
- Online Application
- Mid-level
- Medical-surgical
- Communication skills
- Relocation assistance
- Health insurance
Quick Apply
Associate Veterinarian (DVM) – Saint Joseph, MN
Desort —Saint Joseph, MN
- $100,000 - $200,000 a year
- Online Application
- Mid-level
- Medical-surgical
- Communication skills
- Relocation assistance
- Dental insurance
Quick Apply
Veterinarian – Waite Park, MN | Competitive Pay + Career Growth + Benefits
Desort —Waite Park, MN
- $118,924 - $171,779 a year
- Online Application
- Mid-level
- Surgery
- Communication skills
- Commuter assistance
Quick Apply
Associate Veterinarian –– Cold Spring, MN
Desort —Cold Spring, MN
- $115,000 - $130,000 a year
- Online Application
- Mid-level
- Medical-surgical
- Communication skills
- Relocation assistance
- Health insurance
Quick Apply
Associate Veterinarian (DVM) – Cold Spring, MN
Desort —Cold Spring, MN
- $100,000 - $200,000 a year
- Online Application
- Mid-level
- Medical-surgical
- Communication skills
- Relocation assistance
- Dental insurance
Quick Apply
Hospitality Support Specialist - On-Call
Country Manor —Sartell, MN
- $18 - $21 an hour
- On call
- Hospitality
- Rehabilitation center
- Home Health
- Opportunities for advancement
Quick Apply
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
Relationship Manager – Private Wealth & Tax Solutions
Wilson Hand LLC —United States
- $175,000 - $950,000 a year
- Full-time
- Remote
- CPA
- Bachelor's degree
- Accounting
- Flexible schedule
Quick Apply
Airtable Implementation Specialist
Rudd Consulting —United States
- $50 - $60 an hour
- Part-time
- Remote
- Background check
- Mid-level
- JavaScript
Quick Apply
Military Service - U.S. Navy, Security & Law Enforcement (Master-at-Arms)
U.S. Navy —United States
- $59,000 - $87,000 a year
- Weekends as needed
- Background check
- Management
- High school diploma or GED
- Loan repayment program
- Health insurance

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senior support specialist jobs near saint cloud, mn

Premium Review Services Specialist

Reliable Premium Management
Waite Park, MN

Quick Apply

Job Details

Full-time
$22 - $24 an hour
9 days ago

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
401(k) 4% Match
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Excel
Email customer support
Microsoft Outlook
Insurance issue resolution
Documentation tools
Financial records management
Attention to detail
Financial record maintenance
Document viewing software
Data accuracy checks

Full Job Description

Reporting To: Manager, Premium Review Services

Location: Waite Park, MN | Full-Time | Non-Exempt | In-office/Hybrid

Pay: $22- $24/hour

About Reliable Premium Management (RPM)

Reliable Premium Management (RPM) is a Pay As You Go workers' compensation payments partner trusted by 10,000+ growing businesses in addition to agents, carriers and every major payroll provider nationwide. RPM connects directly with payroll providers and insurance carriers, so premiums stay accurate, payments stay predictable, and customers never face a year-end surprise. Built on a simple belief – that workers' compensation should be simple, seamless and stress-free – RPM delivers that experience through real people who genuinely care. As RPM continues to grow, the human-led experts behind that experience is everything.

Role Mission

This role exists to get every workers' compensation premium review (carrier audit review) right and communicated clearly — protecting RPM's accuracy and the trust of customers, agents, and carriers place in us.

Role Summary

The Premium Review Specialist at Reliable Premium Management is responsible for helping businesses have a smooth workers' compensation audit experience— from gathering documentation through reviewing final results— and communicating the outcome clearly to customers, agents, and carriers. This role is built for someone who's detail-oriented, organized, and highly quantitative: comfortable digging into payroll reports and tax documents to find the real story, and who takes pride in catching discrepancies before they become disputes.

This role works closely with the Premium Review Services Manager and Senior Premium Review Services Specialists, and directly with customers, agents, brokers, and carriers, to help deliver RPM's promise of an accurate, audit-forward invoice every day.

If you're energized by solving a documentation puzzle, and you believe accuracy protects trust, this role was built for you.

What Success Looks Like

You know you're succeeding when:

Audit requests are completed accurately and within required timeframes
Documentation is complete and organized enough to hold up to a full audit trail
Premium variance discrepancies are caught early, with a clear cause identified
Client and carrier disputes get resolved without unnecessary back-and-forth

Key Responsibilities

Premium Review Services (Audit Review) Execution

Access and compile payroll reports and tax documentation from payroll providers to support audits, completing requests accurately and on time
Manage the full audit support lifecycle — from documentation support through final review — tracking progress through defined stages
Review completed audits for accuracy, identifying discrepancies and determining the cause of premium variances

Client & Carrier Communication

Resolve audit and premium questions using Playbooks and SOPs, using judgment to know when a situation calls for structured guidance versus a tailored response
Communicate audit outcomes to clients, brokers, agencies, and carriers, using de-escalation-oriented communication when partners are dissatisfied with results

Invoicing & Premium Processing

Process audit-related invoices and submit remittances to carriers per company and carrier protocol
Support premium invoicing for active policies by reviewing payroll reports and generating accurate billing statements
Monitor ongoing policies for red flags or inconsistencies, addressing issues directly or escalating when a situation falls outside existing Playbooks and SOPs
Own ongoing invoicing for assigned active policy accounts, verifying payroll data and generating accurate invoices per account setup and carrier requirements.

Who Thrives in This Role

This role is ideal for someone who:

Is detail-oriented enough to catch a discrepancy others would miss
Is comfortable following a Playbook until judgment says a situation needs something different
Stays calm and clear when a carrier or client is unhappy with a result

RPM Culture Principles (How This Role Shows Up)

Own the Outcome

Treats every audit like the accuracy of it is personally on you — not just a box to check.

Get Curious

Asks why a variance exists instead of just reporting the number.

Win Together

Works closely with Payment Operations and Customer Success to get the full picture right.

Physical Demands

Extended periods of sitting at a desk
Extended periods of computer, keyboard, and screen use
Visual acuity sufficient to review detailed documents, payroll reports, and data for accuracy
Ability to communicate clearly by phone and email for extended periods
Primarily sedentary work in an office setting
Minimal lifting

What We Offer

Quarterly bonus program
100% employer-paid medical, dental, vision, life, AD&D, and short-term disability insurance
401(k) with 4% company match
Competitive paid time off
Two paid 15-minute rest breaks daily, plus a paid 30-minute meal break
Flexibility and trust to manage your work
A unique, people-centered culture rooted in ownership, transparency, and learning
Growth opportunities as the company scales

Requirements

Core Capabilities

Strong attention to detail
Sound judgment — knowing when to follow the Playbook and when to escalate
Organization, especially around documentation and audit trails
Clear, calm communication, including with dissatisfied clients or carriers
Comfort working with numbers and resolving discrepancies
General comfort with technology — able to pick up new systems and tools independently, including in-house/proprietary platforms beyond standard Microsoft Suite products

Experience & Background

1-2 years of experience in a detail-oriented, documentation-heavy role such as bookkeeping, accounting, insurance operations, payroll administration or similar
Comfort with Excel, Outlook, and Adobe PDF tools, plus RPM's in-house/proprietary systems (training provided)
Prior experience in audit, insurance, payroll, or accounting-adjacent work is a plus

Preferred/Highly Desirable

Experience with audits (workers' compensation specifically or other financial audits including tax, payroll, and broader insurance)
Experience working with payroll systems or payroll providers

Equal Employment Opportunity Statement

Reliable Premium Management (RPM) is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. RPM is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and employment.

Pay: $22.00 - $24.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Are you authorized to work in the United States without sponsorship?
What is your desired compensation?
Are you comfortable working in a regulated industry where accuracy and compliance are critical?

Ability to Commute:

Waite Park, MN 56387 (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

senior support specialist jobs in saint cloud, mn

Premium Review Services Specialist

Community Support Specialist

Customer Success Support Manager

PCP/Endo Business Specialist - Saint Cloud, MN

Right of Way Team Lead/ Senior Acquisition Specialist

Right of Way Acquisition Specialist

Customer Service Representative

Middle Office Specialist

Senior Maintenance Supervisor, Mechanical

Senior Maintenance Supervisor E&I

Associate Veterinarian –– Saint Joseph, MN

Associate Veterinarian (DVM) – Saint Joseph, MN

Veterinarian – Waite Park, MN | Competitive Pay + Career Growth + Benefits

Associate Veterinarian –– Cold Spring, MN

Associate Veterinarian (DVM) – Cold Spring, MN

Hospitality Support Specialist - On-Call

Construction Technical Specialist - Autodesk FORMA ( ACC )

Relationship Manager – Private Wealth & Tax Solutions

Airtable Implementation Specialist

Military Service - U.S. Navy, Security & Law Enforcement (Master-at-Arms)

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