Top 10 Customer service manager Jobs in Saint Cloud Mn

Customer Service Supervisor
Performance Foodservice —Rice, MN
- $60,000 - $65,000 a year
- Full-time
- No high school diploma
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
8d
Customer Success Coordinator
Marco Technologies —Saint Cloud, MN
- $20.30 - $30.50 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
13d
Customer Service Manager (Responsable support Client) F/H
Dassault Aviation —Saint Cloud, MN
- Commercial
Unemployment Insurance Supervisor
State of Minnesota - Employ & Econ Development Dept —Saint Cloud, MN
- $38.83 - $55.93 an hour
- Online Application
- Hybrid work
- Background check
- Research
- Office
- Paid parental leave
- Paid holidays
1d
Client Services Manager
BAYADA Home Health Care —Waite Park, MN
- $62,000 a year
- Adults
- Office
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply

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Customer Service Supervisor

Performance Foodservice -
Rice, MN

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Job Details

Full-time
$60,000 - $65,000 a year
8 days ago

Benefits

Employee stock purchase plan
Health insurance
Paid time off
401(k) matching
Benefits from day one

Qualifications

Customer communication
Staff supervision
Food service customer order management
Team supervision
Managing teams in a customer support role
Spreadsheets
Coaching
Client inquiry handling
Sales order data entry
Answering guest questions
Mid-level
Frontline customer support management
Performance management
Invoice processing
High school diploma or GED
Team development
Customer service training (staff training program)
Management reporting
Order issue resolution
Training & development
2 years
Staffing management

Full Job Description

Job Description:

We Deliver the Goods:

Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
Growth opportunities performing essential work to support America’s food distribution system
Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Purpose:
Responsible for supervising customer service team assisting customers with order entries and inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems of a complex nature and deal with a variety of variables in situations where standardization may not exist. Trains new customer service representatives. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

Responsibilities may include, but are not limited to:

Supervises associates to include, but not limited to: staffing, training, coaching, performance management and problem resolution
Coordinate and oversee the input of customer orders, credits and invoicing and ensure accuracy; back up as needed
Assist customer service representatives with difficult or complex customer orders and problems, vendors and department interactions
Provide informative and professional assistance when working with the public, customers, vendors, and co-workers
Lead and train new customer service representatives; facilitate and / or schedule training and Customer Service meetings
Develop spreadsheet reports as requested by management
Performs other related duties as assigned

Qualifications:

High School Diploma/GED or Equivalent Experience. 2 - 4 years of experience in customer service or related area.

Company description

Performance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers — providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Awards and Accolades

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

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Refine Your Search

customer service manager jobs in saint cloud mn

Customer Service Supervisor

Customer Success Coordinator

Customer Service Manager (Responsable support Client) F/H

Unemployment Insurance Supervisor

Client Services Manager

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