Overview:
Black Desert Resort, managed by CoralTree Hospitality, is a luxury destination set among the dramatic red rock landscapes of Southern Utah. The resort combines world-class accommodations, championship golf, exceptional dining, wellness experiences, and curated recreation designed to create unforgettable guest and member experiences.
The Recreation program includes guided hiking, mountain biking, UTV excursions, a premier pickleball complex, fitness facilities, and a variety of outdoor adventure offerings. The Manager of Outdoor Recreation, Pickleball & Fitness plays a key leadership role in delivering exceptional recreational experiences while ensuring operational excellence, safety, and luxury-level service.
Job Summary
The Manager of Outdoor Recreation, Pickleball & Fitness is responsible for leading the daily operations, programming, and team for Black Desert Resort’s Outdoor Recreation, Pickleball, and Fitness Center operations. This position oversees recreation programming, pickleball instruction, facility operations, equipment management, scheduling, budgeting, safety, and guest engagement while ensuring each experience reflects Black Desert Resort’s luxury standards.
This position serves as the primary pickleball teaching professional while also overseeing the day-to-day operation of the Fitness Center and all Outdoor Recreation activities. This is a highly visible leadership role requiring strong operational management, recreation expertise, financial acumen, team development, and exceptional guest service.
Job Specifications
Onsite: Black Desert Resort and designated offsite recreation locations
Shift & Schedule Availability: Year-Round / Full-Time
Pay Range: $68,000–$75,000 annually. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on experience, qualifications, and business needs.
Why Join Us
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Lead one of the premier resort recreation programs in the country.
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Shape the guest and member recreation experience across outdoor adventures, pickleball, and fitness.
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Comprehensive benefits including medical, dental, vision, 401(k) with company match, paid time off, employee dining room, and resort discounts.
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Career growth opportunities within Member Services and resort leadership.
Responsibilities:
Key Responsibilities including but not limited to
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Oversee the daily operations of Outdoor Recreation, Black Desert Courts, and the Fitness Center, ensuring safe, organized, and exceptional guest and member experiences.
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Lead outdoor recreation programming including hiking, biking, kayaking, pickleball, and other adventure experiences.
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Develop & schedule pickleball instruction team, providing private lessons, group clinics, classes, tournaments, leagues, and special events.
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Develop and manage year-round recreation and pickleball programming, reservations, scheduling, pricing, and revenue-generating activities.
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Oversee the daily operation, cleanliness, safety, maintenance, and presentation of the Fitness Center & Black Desert Courts.
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Recruit, train, schedule, coach, and supervise recreation staff, pickleball instructors, attendants, and guides.
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Establish and maintain operational, safety, and service standards across all recreation facilities and programs.
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Inspect, maintain, and coordinate repairs for recreation equipment, pickleball courts, fitness equipment, bicycles, UTVs, and other departmental assets.
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Partner with Engineering, Housekeeping, Membership, Food & Beverage, Sales, Marketing, and other departments to deliver seamless guest and member experiences.
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Monitor departmental budgets, participation, guest satisfaction, revenue, expenses, and operational performance while identifying opportunities for continuous improvement.
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Ensure compliance with all resort policies, risk management practices, safety standards, and operating procedures.
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Serve as the primary point of contact for guest and member inquiries, service recovery, and customized recreation experiences.
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Represent Black Desert Resort professionally within the outdoor recreation and pickleball communities.
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Perform other duties as assigned.
Qualifications:
Preferred Qualifications and Skills
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Bachelor’s degree in Recreation Management, Hospitality, Sports Management, Outdoor Leadership, or a related field preferred.
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Three to five years of leadership experience in resort recreation, outdoor adventure, racquet sports, fitness facility operations, private club operations, or a similar environment.
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Significant pickleball or racquet sports coaching experience, including private lessons, group instruction, clinics, tournaments, and player development preferred.
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Experience developing and managing recreation programming, tournaments, leagues, events, and guest experiences.
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Experience overseeing a fitness center or athletic facility preferred.
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Strong knowledge of outdoor recreation safety, risk management, and adventure operations.
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Knowledge of hiking, mountain biking, UTV operations, and Southern Utah outdoor recreation preferred.
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CPR, First Aid, and AED certification required or ability to obtain upon hire.
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Wilderness First Responder certification preferred.
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Valid driver’s license with an acceptable driving record required.
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Strong leadership, organizational, budgeting, communication, and guest service skills.
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Experience using reservation, scheduling, recreation management, and reporting software.
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Passion for outdoor recreation, pickleball, fitness, and luxury hospitality.
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