Top 21 Cellar manager Jobs in Saint Helena, Ca

GUEST RELATIONS ASSOC - On Call
HALL WINES LLC —Saint Helena, CA
- $19 - $22 an hour
- Weekends as needed
- Background check
- Merchandising
- 21 years or older
Quick Apply
Maintenance Mechanic
Fior di Sole —Napa, CA
- $28 - $32 an hour
- Extended hours
- Background check
- Spanish
- English
- Profit sharing
- AD&D insurance
Quick Apply
Tasting Room Associate
Boisset Collection —Saint Helena, CA
- $19 - $20 an hour
- Overtime
- Word processing
- Computer literacy
- Writing skills
Quick Apply
On Call Event Staff
STAGS LEAP WINE CELLARS LLC —Napa, CA
- $30 - $35 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Ability to stand for extended periods
Quick Apply
12d
Direct-to-Consumer Sales & Hospitality Manager
Three Sticks Wines —Sonoma, CA
- $95,000 - $115,000 a year
- Full-time
- 5 years
- Merchandising
- Analysis skills
Quick Apply
Commercial Operations Analyst
STAGS LEAP WINE CELLARS LLC —Napa, CA
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- Finance
- AD&D insurance
- Disability insurance
Quick Apply
9d
Estate Hospitality Manager
Lewis Cellars —Napa, CA
- $90,000 - $95,000 a year
- Weekends as needed
- ServSafe
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Winery Concierge
Lewis Cellars —Napa, CA
- $24 - $26 an hour
- Weekends as needed
- Bar
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Director of Sales, California
Silver Oak Cellars LLC —Napa, CA
- $131,700 - $164,600 a year
- Weekends as needed
- Remote
- Clean driving record
- Inventory management
- 5 years
Quick Apply
4d
Oakville Wine Merchant- Wine Program Lead
Boisset Collection —Oakville, CA
- $23 - $28 an hour
- Overtime
- Word processing
- Computer literacy
- Bachelor of Science
Quick Apply
Wine & Beverage Director
SingleThread Farms - Restaurant - Inn —Healdsburg, CA
- $110,000 - $140,000 a year
- Extended hours
- Google Workspace
- 7 years
- Ability to climb stairs
- Health insurance
- Dental insurance
Quick Apply
Client Relations Coordinator
Benchmark Wine Group —Napa, CA
- $20 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Health insurance
Quick Apply
3d
Senior Wine Educator
Lewis Cellars —Napa, CA
- $27 - $30 an hour
- Weekends as needed
- Public speaking
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Sommelier/Server
La Toque —Napa, CA
- $20 - $75 an hour
- Overtime
- Ability to walk for extended periods
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Cellar Technician II
Jackson Family Wines —Santa Rosa, CA
- $21.08 - $30.02 an hour
- Overtime
- Management
- Writing skills
- Basic math
- Paid holidays
- Disability insurance
Quick Apply
Assistant Brewer
Russian River Brewing Company —Windsor, CA
- $22 - $25 an hour
- Weekends as needed
- Customer service
- Writing skills
- Forklift
6d
Cellar Technician I
Jackson Family Wines —Santa Rosa, CA
- $20 - $25 an hour
- Overtime
- Basic math
- Pass drug screening
- English
- Paid holidays
- Disability insurance
Quick Apply
Estate Support Staff
Lewis Cellars —Napa, CA
- $21 - $24 an hour
- Weekends as needed
- Sanitation
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Sous Chef
Silver Oak Cellars LLC —Oakville, CA
- $30.00 - $37.50 an hour
- Weekends as needed
- Clean driving record
- Office
- 8 years
Quick Apply
10d
Bottling Technician II
Jackson Family Wines —Santa Rosa, CA
- $20 - $28 an hour
- Overtime
- Computer literacy
- Writing skills
- Basic math
- Paid holidays
- Disability insurance
Quick Apply

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GUEST RELATIONS ASSOC - On Call

HALL WINES LLC -
Saint Helena, CA

Quick Apply

Job Details

$19 - $22 an hour

Qualifications

Live chat
Visitor query response
Email customer support
Selling wine to customers
Texting/chatbox tools
Phone communication
Customer order taking
Merchandising
Greeting customers
Processing cash transactions
Answering guest questions
Shelf stocking
Retail merchandising procedures
Schedule management
Salesforce Cloud
Phone customer support
Customer engagement
Sales management systems proficiency
Merchandising display arrangement
Reservation systems
CRM system proficiency
Product placement
Entry level
Customer data entry

Full Job Description

Guest Relations upholds the HALL philosophy of quality, responsibility and exceptional customer service by working as part of a successful Visitor Center team. This role ensures a world class experience for winery guests by providing courteous service, accurate information and making appropriate recommendations to create a memorable experience for our guests.

Responsibilities

Work closely with MOD to book public tours and maximize profitability while maintaining the highest standards of hospitality and customer service. Booking and charging tours appropriately as to ensure a smooth flow throughout the day.
Inform visiting guests about variety of experiences available at the Visitor Center, and assisting them in making a choice that best suits their needs and desires.
Ensure that reservations are accurately recorded at the reception desk, in person, by telephone, and through the Cellar Pass and Salesforce systems for all HALL public tour programs.
Assist with inputting shipping orders, retrieving and properly recording wine pickups, ensuring attention to detail and accuracy.
Promote and sell the wine club, assist Wine Educators with wine sales and cash handling, focus on data capture.
Ability to work in multiple systems, and assist with customer service issues that may arise
Work with manager on ensuring merchandise in all areas is properly stocked and displayed
Maintain, update and expand knowledge of viticulture, enology and HALL by participating in related educational opportunities sponsored by the winery and outside sources.
Solve our customers’ problems and delight them with your prompt and professional communication.
Respond to customers in a friendly and efficient manner over the phone, email and live chat.
Make reservations for customers in our five tasting rooms, and upgrade VIPs to our elevated experiences.

Guest Experiences

Deliver an engaging experience that exceeds expectations and delights guests.
Maintain a contagious enthusiasm and pride. Always speak positively about HALL.
Welcome guests, explain our offerings, pour wines, and answer questions.

Innovation and Initiative

Make recommendations for improvement and support the decision of leadership.
Immediately own and resolve problems.
Take initiative to complete tasks and projects.
Handle additional responsibilities as required by management.

Minimum Requirements

Must be at least 21 years old in order to serve alcohol.
Previous experience in hospitality service preferably in a winery setting or restaurant.
Must agree to participate in random drug testing as required. HALL maintains a drug-free work environment.
Must be willing to go through background check.

Physical requirements:

Requires continuous standing and carrying 50 lbs.; occasional climbing, stooping, twisting and fine manipulation; intermittent bending.

Hours & days required:

Must be available to work a flexible schedule that includes nights and weekends.

Attendance requirements:

Excellent attendance is required with flexibility to work the hours as determined by business needs.

This position is eligible for commissions, gratuities, and bonus.

Quick Apply

Refine Your Search

cellar manager jobs in saint helena, ca

GUEST RELATIONS ASSOC - On Call

Maintenance Mechanic

Tasting Room Associate

On Call Event Staff

Direct-to-Consumer Sales & Hospitality Manager

Commercial Operations Analyst

Estate Hospitality Manager

Winery Concierge

Director of Sales, California

Oakville Wine Merchant- Wine Program Lead

Wine & Beverage Director

Client Relations Coordinator

Senior Wine Educator

Sommelier/Server

Cellar Technician II

Assistant Brewer

Cellar Technician I

Estate Support Staff

Sous Chef

Bottling Technician II

I want to receive the latest job alert for cellar manager in saint helena, ca

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