Quality Technician
Forgeon Solutions Inc. (FSI)
Location: Pellston, Michigan
Department: Quality
Reports To: Quality Lead
About Forgeon Solutions Inc. (FSI)
Forgeon Solutions Inc. is a Michigan-based manufacturer specializing in high-quality electrical connection and power distribution solutions for industrial, transportation, marine, recreational vehicle, heavy equipment, and other demanding applications. Our product portfolio includes battery terminals, terminal connectors, power distribution components, insulators, fuse holders, busbars, and custom-engineered solutions. Through precision manufacturing, rigorous quality standards, and a commitment to continuous improvement, we deliver reliable products that customers trust while fostering a collaborative environment where employees can grow and succeed.
Position Summary
The Quality Technician is responsible for monitoring and verifying product quality throughout the injection molding process. This position performs inspections, conducts audits, collects and analyzes quality data, and supports corrective actions to ensure compliance with customer, ISO, and company requirements. The Quality Technician works closely with Production, Tooling, Engineering, and Maintenance to identify and resolve quality concerns while promoting a culture of continuous improvement.
Key Responsibilities
- Perform first-piece, in-process, and final inspections to ensure products conform to customer drawings, specifications, and quality standards.
- Conduct dimensional inspections using calipers, micrometers, height gauges, pin gauges, and other precision measuring equipment.
- Complete and maintain inspection records, audit documentation, and quality reports.
- Perform product, process, and system audits as assigned.
- Identify, document, and segregate nonconforming material and initiate containment activities.
- Assist with root cause analysis and corrective action implementation.
- Support Production personnel by communicating quality concerns and recommending process improvements.
- Assist with customer complaint investigations and internal quality investigations.
- Participate in internal and external ISO audits and support compliance with quality management system requirements.
- Collect, analyze, and report quality data to support continuous improvement initiatives.
- Train and mentor production personnel on quality standards and inspection techniques as needed.
- Maintain a clean, organized, and safe work environment.
- Participate on cross-functional teams and perform other duties as assigned by the Quality Lead.
Qualifications
Required
- High School Diploma or GED.
- Minimum of 1–3 years of experience in a manufacturing environment.
- Experience using precision measuring equipment.
- Proficiency with Microsoft Office applications, including Excel and Word.
- Strong attention to detail and organizational skills.
- Ability to work independently and within a team environment.
Preferred
- Three or more years of experience in Quality, Manufacturing Technology, or a related field.
- Injection molding manufacturing experience.
- Experience in an ISO-certified manufacturing environment.
- Familiarity with ISO 9001 and/or IATF 16949 quality systems.
- Ability to read and interpret engineering drawings, blueprints, and GD&T.
- Experience with Statistical Process Control (SPC) and basic statistical analysis.
Skills Needed
- Quality inspection and verification
- Precision measurement and metrology
- Root cause analysis and problem solving
- Quality auditing and documentation
- Statistical Process Control (SPC)
- Data collection and analysis
- Technical drawing interpretation
- Communication and collaboration
- Organization and attention to detail
- Continuous improvement methodologies
- Microsoft Office proficiency
Knowledge Required
- Injection molding processes and common molding defects
- Quality systems and quality control principles
- Measurement systems and inspection techniques
- ISO 9001 and quality management system requirements
- Engineering drawings, specifications, and tolerances
- SPC and basic statistical analysis
- Nonconforming material control and containment processes
- Manufacturing process controls and best practices
- Workplace safety standards
Ability to Implement Skills and Knowledge
- Accurately inspect products and verify conformance to specifications.
- Interpret engineering drawings and quality requirements.
- Identify defects and support effective corrective actions.
- Analyze quality data and recognize trends that impact product performance.
- Communicate quality concerns effectively across departments.
- Maintain accurate records and support audit readiness.
- Train others on inspection methods and quality standards.
- Prioritize multiple responsibilities in a fast-paced manufacturing environment.
- Contribute to continuous improvement and operational excellence initiatives.
Physical Requirements
- Ability to stand and walk for extended periods (up to 10 hours).
- Ability to lift up to 50 pounds occasionally.
- Frequent bending, stooping, and reaching.
- Ability to distinguish colors and identify minor product defects.
- Ability to use hand tools and measuring instruments with precision.
- Occasional overtime may be required to support production demands.
Benefits
FSI offers a comprehensive benefits package for full-time employees, including:
- Competitive pay based on competency
- 100% employer-paid health insurance and HSA for employees
- Flexible paid time off and holidays
- 401(k) with employer matching
- Discretionary bonuses
- Professional development and advancement opportunities
- Collaborative, team-oriented work environment
Join Our Team
We are excited to welcome new talent to our team! If you are passionate about what you do and are looking for a dynamic and supportive work environment, we encourage you to apply. Join us and be a part of a company that values innovation, collaboration, and professional growth. We look forward to seeing how we can succeed together.
Preferred
-
Statistical Analysis
- Quality Management
-
ISO 9001
Required
Preferred
-
Team Player: Works well as a member of a group
-
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Preferred
-
Self-Starter: Inspired to perform without outside help
-
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
