Top 70 Inbound call Jobs in Saint James, Mn

Helpdesk Consultant
Hargreaves Lansdown —Welcome, MN
- From $26,400 a year
- Contract
- Microsoft Outlook
- Mid-level
- Office
- Dental insurance
- Parental leave
1d
Inbound Call Center Agent - Montego Bay
Centerfield —Saint James, MN
- Full-time
- Writing skills
- Mid-level
- Residential
- Health insurance
Customer Service-Reservation Specialist (MONTEGO BAY)
SEQUIUM ASSET SOLUTIONS LLC —Saint James, MN
- Full-time
- Background check
- Pass drug screening
- High school diploma or GED
- Paid training
- Dental insurance
Branch Office Administrator
Edward Jones —Madelia, MN
- Full-time
- Computer literacy
- Office
- Communication skills
- Profit sharing
- Health savings account
18h
Bilingual Customer Retention Representative (Remote)
Globe Life And Accident Insurance Company —United States
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Sales
- Paid holidays
- Health insurance
Quick Apply
1d
Licensed Insurance Representative - Remote
Teleperformance USA —United States
- Remote
- 18 years or older
- Computer literacy
- Windows
- Health insurance
- Dental insurance
Licensed Insurance Representative - Remote
Teleperformance USA —United States
- $21.50 an hour
- Remote
- 18 years or older
- Computer literacy
- Windows
- Paid training
- Health insurance

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Inbound Call Center Agent - Montego Bay
Centerfield —Saint James, MN
Respond to inbound phone calls and sales inquiries in a timely, efficient and professional manner. Requires an excellent telephone and personal demeanor.
Bilingual Customer Retention Representative (Remote)
Globe Life And Accident Insurance Company —United States
Inbound Cancellation Support: Handle incoming calls from policyholders requesting policy cancellations, working to understand their concerns and explore…
Quick Apply
1d

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Call Center Agent - Entry Level
MAD Live Solutions —Columbus, OH
Handle inbound and outbound customer calls. Previous call center experience is a plus (not required). MAD Live Solutions partners with clients to deliver…
$18 - $27 an hour
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Inbound Answering Service Operator
CONTINENTAL MESSAGE SOLUTION 2 LLC —Columbus, OH
Answers inbound calls from a variety of industries. Serves callers by following client direction and reference FAQ pages to answer questions.

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Helpdesk Consultant

Hargreaves Lansdown -
Welcome, MN

Apply Now

Job Details

Contract
From $26,400 a year
1 day ago

Benefits

Dental insurance
Parental leave
Volunteer time off
Life insurance

Qualifications

Live chat
Investment
Retirement account customer support
Correspondence management
Email customer support
Microsoft Outlook
Phone communication
Mid-level
Managing clients in a customer support role
Task prioritization
Risk management
Investment account customer support
Cross-functional collaboration
Communication skills
Client interaction via phone calls

Full Job Description

Excited to grow your career?

Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL.

We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!

About the role

We have a new position open for a Helpdesk Consultant to join our leading financial helpdesk, either in our Investment or Pension department.

You'll be the first point of contact for our 1.9 million clients and support them through inbound calls and written correspondence. This is not a sales role. You'll receive in-house training and work across the business to be able to help clients with complex operational, investment-based or pensions and retirement-based queries.

This role would suit someone who has experience in service-related roles, and who is looking to develop their professional career in Financial Services and Wealth Management.

This role is the first step to develop your career in a Bristol-based FTSE 250 Wealth Management company. You will join our tailored training programme that involves side-by-side coaching, interactive workshops on HL's products & services, the systems we use and much more.

Testimonial from our recently promoted Helpdesk Consultant. Archie who has been recently promoted to Team Leader. "I have benefited from both the in-house training as well as the encouragement and sponsorship of both the company and my managers to undertake external qualifications. There is a clear progression path internally and resources are made easily available to plot your own career journey yourself. One unexpected benefit is the ability to gain mentorship from another member of the company with great experience and tutorship that they are happy to share."

Charlie who has been promoted to Head of Pension Helpdesk. "Starting my career at HL's Helpdesk was a fantastic opportunity for me. It allowed me to gain a comprehensive understanding of our business, products, clients, and the broader financial landscape. The skills and knowledge I acquired during my time on the Helpdesk propelled my progress across various departments."

Salary

Starting salary from £26,400 full-time (37.5 hours), permanent contract, please see below for details about some of the benefits we offer.

What you'll be doing

Your responsibilities for this role are:
Helping clients make the most of their money and improve financial resilience for them and their families
Solving client queries on HL's investments, products and services by phone, email or virtual chats
Delivering a tailored, professional, empathetic, and outstanding level of service at every interaction
Working collaboratively with other teams within the business and external companies
Supporting the team's risk and control activities to ensure good client outcomes and risk management culture

About you

We invest in our teams - we don't require you to have a background in financial services. A successful candidate must:

Possess a growth and learning mindset
Be ambitious and resilient
Thrive under pressure
Be results driven, motived by performance
We are looking someone who is able demonstrate ability in the following areas:
Communication skills such as answering calls and responding to clients' emails
Enjoys working in a fast-paced work environment, with the ability to work to tight deadlines
Have a collaborative approach to work, willing and able to work with other team members to complete tasks
Organised approach with the ability to prioritise tasks and workload effectively
Able to use MS office (Outlook, Word, Excel)

Interview process

In-person assessment centre including interview and tasks.

Working Schedule

This role is based in our Bristol head office, BS1 5HL. The working hours we offer are Monday to Friday between 8am to 6pm with one in three Saturdays from 9.30am to 12.30pm, you will have a rota within these hours.

We support hybrid working once you have successfully completed your training and have passed your probation.

Why us?

Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?

25 days* holiday plus bank holidays and 1-day additional Christmas closure
Option to purchase an additional 5 days holiday**
Flexible working options available, including hybrid working
Enhanced parental leave
Pension scheme up to 11% employer contribution
Income Protection and Life insurance (4 x salary core level of cover)
Private medical insurance*
Health care cash plans - including optical, dental, and outpatient care
Health screening programme
Help@hand - confidential support including mental health counselling and remote GP
Wellhub - unlimited access to fitness providers and wellness coach sessions
Variety of travel to work schemes with bike storage and shower facilities
Inhouse barista and deli serving subsidised coffee and sandwiches
Two paid volunteering days per year
dependant on role level

** only available to select during our annual benefits window, in November each year

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.

Please note, we are unable to provide employment sponsorship to candidates.

#Omni

Apply Now

Refine Your Search

inbound call jobs in saint james, mn

Helpdesk Consultant

Inbound Call Center Agent - Montego Bay

Customer Service-Reservation Specialist (MONTEGO BAY)

Branch Office Administrator

Bilingual Customer Retention Representative (Remote)

Licensed Insurance Representative - Remote

Licensed Insurance Representative - Remote

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