Responsibilities:
This position is responsible for performing whole blood collection in donor centers and mobile sites; conducts donor registration, interviews, draw, and donor care; performs regulated pre- and post-collection functions including storage and transportation of blood; promotes a positive organizational image; designated as essential during severe weather or emergency operations.
$2,500.00 Sign On Bonus Available
Primary Duties, Responsibilities or Activities Required by the Job
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Provide excellent customer service by acknowledging the donor, treating donors in a respectful manner, and striving to provide each donor with a positive and pleasant experience which would encourage their return.
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Perform all aspects of whole blood collection as required.
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Conduct donor interviews and evaluate donor suitability based on current Standard Operating Procedures and criteria.
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Obtain and document donor hemoglobin and vital signs (blood pressure, pulse, temperature, weight, and height).
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Maintain confidentiality of all donor information.
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Perform site preparation, phlebotomy, and discontinuation of whole blood procedures; monitor donor progress and respond promptly to adverse reactions; ensure collected product meets standards.
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Perform pre- and post-draw activities including quality control, processing and packing of blood products, cleaning equipment, restocking supplies, proper handling of controlled supplies, and assisting with pre-draw setup and post-draw packing for mobile operations.
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Works in donor centers and mobile collection sites as assigned; travels between sites as required to meet operational needs
Mobile Unit Operator Responsibilities
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Set up and break down mobile site equipment before and after mobiles, assist in phlebotomy area with discontinuing units, filling tubes and helping with reactions.
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Ensure all necessary equipment/supplies are placed and/or stored on the vehicle before departure.
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Perform additional functions related to care of blood after collection including storage and transportation.
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Must have and maintain a valid operator’s license (MO Class E or KS Class C) and a clean driving record.
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Must have and maintain Dot physical examination.
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HEAVY LIFTING IS REQUIRED.
Qualifications:
Requirement Minimum Education & Experience
Education:
High School Diploma or General Educational Development (GED).
Related Experience:
Experience interacting with customers or the public in a service-oriented setting.
Preferred Qualifications
Education:
Experience in a healthcare environment and/or phlebotomy; knowledge of basic medical terminology.
Required Knowledge, Skills & Abilities (KSA's)
Knowledge:
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Ability to read and interpret medical, technical, regulatory, and quality procedures.
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Working knowledge of Microsoft Office applications, Outlook, desktop applications, and computer software systems.
Skills:
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Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds.
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Effective written and oral communication; strong attention to detail and organization; accurate numeric transcription.
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Persuasive and customer service skills; cultural competency to communicate effectively with diverse individuals and groups.
Abilities:
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Resolve donor and customer concerns and maintain composure under pressure.
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Work in a team environment or independently; be responsive and available to management as issues arise.
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Use logic and reasoning to evaluate alternatives and solve problems within established policies and procedures.
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Plan and coordinate multiple workflows; monitor donor reactions and qualitative medical information as appropriate to role.
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Valid MO Class E Driver's License or KS Class C Driver's License with excellent driving history.
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Must have and maintain Dot physical examination.
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WORK HOURS AND DAYS VARY SO MUST BE VERY FLEXIBLE.
Overview:
Founded in 1958, Community Blood Center (CBC) has served Kansas and Missouri for more than 65 years, delivering more than 150,000 lifesaving blood products annually to 70+ hospitals, EMS and healthcare partners. CBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment, and cure of bloodborne and blood-related diseases. CBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit savealifenow.org. Connect with us on Facebook, X, Instagram, and LinkedIn.
