Top 133 Customer experience associate Jobs in Saint Joseph, Mo

Bilingual Customer Experience Center Associate
Americo Financial Life and Annuity —Saint Joseph, MO
- $41,026 - $50,254 a year
- Full-time
- Experience equivalent to degree accepted
- 1 year
- Communication skills
- Life insurance
Quick Apply
Customer Experience Center Associate
Americo Financial Life and Annuity —Saint Joseph, MO
- $41,026 - $50,254 a year
- Full-time
- Experience equivalent to degree accepted
- 1 year
- Communication skills
- Life insurance
Quick Apply
PT Sales/Warehouse Associate
LEBEDA MATTRESS —Saint Joseph, MO
- From $15 an hour
- Part-time
- Customer service
- Merchandising
- Basic math
- Employee discount
Quick Apply
Benefit Program Associate
State of Missouri —Saint Joseph, MO
- $44,892 a year
- Full-time
- Customer service
- Driver's License
- Entry level
- Health insurance
Sales Associate
Five Below Inc —Saint Joseph, MO
- From $15 an hour
- Part-time
- Travel
- 16+ years old
- Entry level
- Health insurance
- On-the-job training
Quick Apply
Customer Service Associate
Walgreens —Saint Joseph, MO
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Front End Associate
HomeGoods —Saint Joseph, MO
- $15.00 - $15.50 an hour
- Part-time
- Merchandising
- Organizational skills
- Fair chance
- Paid parental leave
- Health savings account
Account Associate - State Farm Agent Team Member
Haley Black - State Farm Agent —Saint Joseph, MO
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Sales
- Organizational skills
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Seasonal Stockroom Operations Associate
KOHLS —Saint Joseph, MO
- From $15 an hour
- Weekends as needed
- Writing skills
- 16+ years old
- Communication skills
1d
Retail Sales Associate – Part-Time
maurices —Saint Joseph, MO
- Part-time
- Merchandising
- 16+ years old
- Leadership
- Flexible schedule
Tax Associate
H&R Block —Saint Joseph, MO
- Weekends as needed
- Office
- Finance
- High school diploma or GED
4d
Front Desk Associate - Open avaliability
Genesis Health Clubs —Saint Joseph, MO
- $15 an hour
- Part-time
- In person
- CPR Certification
- BLS Certification
- Ability to stand for extended periods
- Employee discount
- Opportunities for advancement
Quick Apply
Customer Service Associate I
Dollar Tree —Saint Joseph, MO
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Retail Sales Associate
Off Broadway Shoe Warehouse —Saint Joseph, MO
- From $15 an hour
- Part-time
- Merchandising
- Team management
- Children
- Employee discount
- Flexible schedule
Quick Apply
3d
Associate Property Manager
Storage Rentals of America —Saint Joseph, MO
- Weekends as needed
- Office
- Ability to climb stairs
- Ability to lift 50 pounds
- Paid parental leave
- Health savings account
Quick Apply
Production Associate - $25.74+
International Paper —Saint Joseph, MO
- $25.74 an hour
- Full-time
- Entry level
- Disability insurance
- Health insurance
15h
Mobile Retail Sales Associate
T-Mobile TPR | TCC Wireless —Saint Joseph, MO
- $15.00 - $22.26 an hour
- Part-time
- Merchandising
- English
- Organizational skills
- Employee discount
- Flexible schedule
Quick Apply
9d
Campus Retail Associate (Temporary)
Barnes & Noble Education, Inc. —Saint Joseph, MO
- Temporary
- Merchandising
- Basic math
- Sanitation
- COVID-19 protective measures
- Commuter assistance
Account Associate - State Farm Agent Team Member
Brandy Wiederholt - State Farm Agent —Saint Joseph, MO
- $40,000 - $80,000 a year
- Full-time
- Sales
- Office
- Organizational skills
- Paid time off
- Opportunities for advancement
Quick Apply
Merchandising Sales Associate
Tractor Supply Company —Saint Joseph, MO
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid parental leave
- Disability insurance
14d

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Bilingual Customer Experience Center Associate

Americo Financial Life and Annuity -
Saint Joseph, MO

Quick Apply

Job Details

Full-time
$41,026 - $50,254 a year

Benefits

Life insurance

Qualifications

1 year
Communication skills
Entry level

Full Job Description

Bilingual Customer Experience Center Associate

Customer Experience Center | St. Joseph, Missouri

Position Summary

Americo’s Customer Experience Center (CXC) serves as the primary point of contact for life insurance and annuity customers, and the CXC Associate plays a vital role in delivering the service experience that defines our brand. In this role, you will handle inbound phone calls and emails, resolve customer inquiries, process policy transactions, and provide clear and empathetic communication to every customer you serve.

This position is ideal for someone who genuinely enjoys helping others, communicates with confidence and warmth, and thrives in a structured, team-oriented environment. As a CXC Associate, you will develop life insurance and annuity product knowledge, grow your professional skills, and build a meaningful career with a company committed to serving customers for life.

Key Responsibilities

Customer Service Delivery

Provide professional, courteous, and empathetic service to Americo life insurance and annuity customers through inbound phone, email, and written contacts.
Answer inquiries and process requests related to life insurance and annuity policies with accuracy and efficiency.
Research policy information and clearly explain coverage details, benefits, available options, and next steps.
Complete account updates, financial transactions, and other policy service requests accurately and within established guidelines.
Prepare written correspondence, documentation, and follow-up communications as required.
Collaborate with internal departments to resolve complex customer inquiries and ensure issues are fully resolved.

Service Quality & Operational Performance

Maintain high standards of quality, accuracy, and professionalism across every customer interaction.
Handle a consistent volume of inbound phone calls and emails while meeting or exceeding established service level, quality, and productivity goals.
Adhere to all company policies, compliance guidelines, and regulatory requirements governing service interactions.
Accurately document interactions and outcomes within contact center systems and workflow processing tools.
Demonstrate schedule adherence and reliability to support team staffing and service continuity.

Learning & Professional Development

Actively participate in initial onboarding, product training, and ongoing professional development programs.
Continuously build knowledge of Americo’s life insurance and annuity products, policy servicing processes, and industry regulations.
Embrace coaching, feedback, and performance conversations as opportunities for growth and improvement.
Stay current with process changes, system updates, and service standards as they evolve.
Contribute to a culture of continuous learning, team collaboration, and service excellence.

Team Collaboration & Culture

Support a positive, professional, and team-oriented workplace environment.
Collaborate effectively with fellow associates, team leaders, supervisors, and cross-functional partners.
Contribute to team initiatives, knowledge sharing, and efforts to improve the overall service experience.
Represent Americo’s values and service standards in every interaction with customers, agents, and internal partners.

Qualifications

Required Qualifications

Professional Spanish skills
High school diploma or equivalent required.
Strong verbal and written communication skills with a professional and courteous service presence.
Customer service mindset with a genuine desire to help others resolve issues and understand their needs.
Ability to learn, retain, and apply detailed product and process information.
Strong problem-solving, critical-thinking, and active listening skills.
Ability to multitask, navigate multiple computer systems simultaneously, and manage time effectively.
Attention to detail and commitment to accuracy in data entry, documentation, and transaction processing.
Ability to remain calm, professional, and positive across a high volume of customer interactions.
Comfortable working in a structured, in-office, team-oriented contact center environment.

Preferred Qualifications

Associate’s degree or equivalent work experience.
1+ years of customer service, call center, retail, or other service-oriented experience.
Experience navigating multiple computer applications or CRM systems simultaneously.
Exposure to insurance, financial services, or other regulated industry environments is a plus.
Proficiency with Microsoft Office and general business software applications.

Compensation Range: $41,026-$50,254 + 5% target performance bonus

Quick Apply

Refine Your Search

customer experience associate jobs in saint joseph, mo

Bilingual Customer Experience Center Associate

Customer Experience Center Associate

PT Sales/Warehouse Associate

Benefit Program Associate

Sales Associate

Customer Service Associate

Front End Associate

Account Associate - State Farm Agent Team Member

Seasonal Stockroom Operations Associate

Retail Sales Associate – Part-Time

Tax Associate

Front Desk Associate - Open avaliability

Customer Service Associate I

Retail Sales Associate

Associate Property Manager

Production Associate - $25.74+

Mobile Retail Sales Associate

Campus Retail Associate (Temporary)

Account Associate - State Farm Agent Team Member

Merchandising Sales Associate

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