Top 97 Customer service representative Jobs in Saint Joseph Mi

Client Intake & Sales Specialist
Legacy Counsel PLC —Saint Joseph, MI
- $22 - $26 an hour
- Full-time
- In-person
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
Customer Service Representative
U-Haul —Benton Harbor, MI
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Representative
Kyle Lott Agency - Farm Bureau —Dowagiac, MI
- $40,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Gym membership
Quick Apply
Customer Support Specialist
Dunn Talent —Niles, MI
- $24.78 - $29.84 an hour
- Temporary
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- 401(k)
- Flexible schedule
Quick Apply
Contact Center Member Specialist
Honor Credit Union —Saint Joseph, MI
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
- Paid holidays
- Health insurance
11d
Customer Service Representative
Industrial Fabric Products Inc. —Saint Joseph, MI
- Full-time
- Office
- Business development
- In-person
- Profit sharing
- 401(k)
Quick Apply
Customer Care Representative
The Swab Agency - Farm Bureau Insurance —Bridgman, MI
- $20 - $24 an hour
- Full-time
- Office
- High school diploma or GED
- Communication skills
- Paid time off
- 401(k) matching
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Benton Harbor, MI
- $16 - $18 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Associate - Temporary
Walgreens —Saint Joseph, MI
- $15.00 - $17.50 an hour
- Temporary
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Customer Care Representative
DCC Propane, LLC —Dowagiac, MI
- Full-time
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Customer Service/Sales
Home Depot —Benton Harbor, MI
- Entry level
Insurance Customer Service Representative
Kyle Lott Agency - Farm Bureau —Dowagiac, MI
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Gym membership
Quick Apply
Customer Services Specialist/Voice Over IP
Berrien County —Berrien County, MI
- $48,654 - $65,204 a year
- Online Application
- Background check
- Word processing
- Pass drug screening
Customer Services Audio/Video Specialist
Berrien County —Berrien County, MI
- $48,657 - $65,204 a year
- Online Application
- Background check
- Computer science
- Computer Science
Customer Service & Garment Care Associate – Part-Time
Ziker Inc —Saint Joseph, MI
- $15 an hour
- Part-time
- Entry level
- Under 1 year
- Paid training
- Employee discount
Quick Apply
Customer Service Representative
Harbor Shores Insurance & Financial —South Haven, MI
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Dental insurance
- Paid time off
Quick Apply
9d
Customer Service Specialist
Ceco Concrete Construction, LLC —Niles, MI
- Full-time
- Microsoft Excel
- Research
- Mid-level
- Paid parental leave
- Health savings account
6d
Customer Support Coordinator (Manufacturing)
Riveer Environmental —South Haven, MI
- Full-time
- Mid-level
- Driver's License
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
12d
Bilingual Michigan Resident Call Center Representative **MUST reside within 60 miles of Flint, MI.
Manpower Flint Michigan —Michigan
- $16.97 - $17.50 an hour
- Online Application
- Remote
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Service Associate
Blarney Castle Oil Co —Saint Joseph, MI
- Part-time
- 18 years or older
- Merchandising
- Basic math
- Paid training
- Opportunities for advancement
Quick Apply
10d

I want to receive the latest job alert for customer service representative in saint joseph mi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near saint joseph mi

Customer Service Representative jobs in Berrien County, MI

Bilingual Call Center Representative jobs in Michigan

Customer Service Representative jobs in Benton Harbor, MI

Customer Service Representative jobs in Niles, MI

Customer Service Representative jobs in Arlington, TX

Customer Service Representative jobs in Texas

Customer Service jobs in Austin, TX

Customer Service Representative Remote jobs in Knoxville, TN

Remote Call Center Representative jobs in Austin, TX

Customer Service Representative jobs in Edinburg, TX

Food Service jobs in Philadelphia, PA

Customer Service Representative jobs in Harlingen, TX

Medical Sales Representative jobs in Columbia, SC

Customer Service Representative jobs in Miramar, FL

Remote Customer Service jobs in Torrance, CA

Customer Service Representative jobs in Orlando, FL

Customer Service Representative jobs in Ann Arbor, MI

Customer Service Representative jobs in San Francisco, CA

Patient Service Representative Baystate jobs in Springfield, MA

Passenger Service Agent jobs in John F. Kennedy International Airport, NY

Client Intake & Sales Specialist

Legacy Counsel PLC
Saint Joseph, MI

Quick Apply

Job Details

Full-time
$22 - $26 an hour

Benefits

401(k)
Paid time off
401(k) matching

Qualifications

Customer records maintenance
Customer relationship building
Client onboarding
Phone communication
Legal office phone management
Service scheduling
Greeting customers
Client file management
Legal firm experience
Lead Conversion
Meeting scheduling
Managing clients in a customer support role
Client database systems
Records management
Bank experience
Task prioritization
Hospitality industry experience
Initial Contact (sales skills)
Law office experience
Lead Tracking
Customer information system software
Legal client intake
Continuous process improvement (CPI)
Communication skills
Sales follow-up
Consultative selling
Entry level
Under 1 year
Client interaction via phone calls

Full Job Description

Client Intake & Sales Specialist

Join a Growing, Technology-Forward Trust & Estates Law Firm

Legacy Counsel PLC is a modern trust and estates law firm serving families throughout Southwest Michigan. We combine compassionate client service with disciplined systems, technology, and continuous improvement to deliver an exceptional client experience.

We’re growing—and we’re looking for an outstanding Client Intake & Sales Specialist who enjoys building relationships, helping people, and guiding prospective clients through one of the most important decisions they’ll make.

This is not a receptionist position.

It is an opportunity for someone who enjoys connecting with people, communicating with confidence, achieving meaningful goals, and becoming an essential part of a growing professional firm.

If you’re energized by helping others, enjoy measurable results, embrace well-designed systems, and want to make a genuine difference in people’s lives, we’d love to meet you.

Our Mission

To help families preserve and protect everything they have worked a lifetime to build.

Our Culture

At Legacy Counsel, we strive to build a culture where people take ownership, treat others with kindness and respect, continuously improve, and genuinely enjoy helping families through important life decisions.

We strive for excellence because our clients deserve our very best. We hold ourselves to high standards, take ownership of our work, support one another, and continually look for better ways to serve our clients and each other.

Who Thrives Here

You may be an excellent fit if you:

Love talking with people and making them feel comfortable.
Build trust quickly through warmth, confidence, and emotional intelligence.
Enjoy helping people make important decisions.
Naturally guide conversations toward solutions.
Take ownership of your work without being micromanaged.
Stay calm and organized while managing multiple priorities.
Appreciate systems, checklists, and continuous improvement.
Follow through on commitments without reminders.
Learn new technology quickly.
Are intellectually curious and always looking for better ways to serve clients.

You do not need prior estate planning or probate experience.

We will teach you the legal concepts you need to succeed.

We’re looking for someone who brings empathy, initiative, accountability, and a genuine desire to help people while doing excellent work.

About the Role

Mission: Create exceptional first impressions, guide prospective clients with empathy and confidence, and help qualified families begin working with our firm.

As our Client Intake & Sales Specialist, you will be the first voice many prospective clients hear when they contact Legacy Counsel.

Your mission is to create an outstanding client experience while confidently guiding qualified prospective clients to schedule a paid consultation with one of our attorneys.

You’ll combine exceptional customer service with disciplined follow-up and consultative sales skills to help families confidently take the first step toward protecting the people and assets they care about most.

What You’ll Do

Client Intake & Consultation Scheduling

Welcome prospective clients with professionalism, warmth, and confidence.
Build rapport and earn trust during the initial conversation.
Identify each caller’s legal needs.
Explain our consultation process, fees, and next steps.
Schedule paid consultations.
Help prospective clients feel confident about choosing our firm.

Client Communication

Respond promptly to phone calls, emails, text messages, and online inquiries.
Return missed calls quickly.
Confirm appointments.
Conduct thoughtful follow-up with prospective clients who have not yet scheduled or completed payment.

Client Relationship Management

Maintain complete and accurate records in our client management system.
Document every client interaction thoroughly.
Track prospective clients through each stage of the intake process.
Coordinate with attorneys and staff to ensure a seamless client experience.

Continuous Improvement

Follow proven systems and communication scripts.
Participate in ongoing coaching and training.
Learn new technology and software.
Help improve our client intake systems over time.

What We’re Looking For

Core Competencies

Outstanding verbal communication
Positive and engaging phone presence
Strong customer service skills
Persuasive but never pushy
High emotional intelligence
Excellent organizational ability
Strong attention to detail
Exceptional follow-through
Comfort learning new software and CRM systems
Ability to prioritize multiple responsibilities while maintaining accuracy

Experience in sales, customer service, hospitality, healthcare, banking, financial services, or another client-facing profession is highly valued.

Prior law firm experience is helpful but not required.

Success Looks Like This

Three months after joining our team, you:

confidently guide prospective clients through their first interaction with our firm;
consistently convert qualified callers into scheduled consultations;
ensure every prospective client receives timely follow-up;
maintain complete and accurate documentation;
contribute ideas that improve our client experience and systems;
are trusted by the attorneys and staff to represent the firm with professionalism and care.

This Position Probably Isn’t the Right Fit If You...

Dislike talking on the phone.
Feel uncomfortable asking people to make decisions or pay for professional services.
Prefer routine over continuous improvement.
Need frequent reminders to complete tasks.
Become overwhelmed when priorities change.
Prefer working independently rather than collaborating with a team.
Believe “good enough” is usually good enough.

Why Legacy Counsel PLC?

We are:

A growing trust and estates law firm.
Technology-forward and systems-driven.
Committed to excellence and exceptional client service.
Collaborative, supportive, and respectful.
Focused on continuous learning and improvement.
A place where initiative, reliability, and professionalism are recognized and rewarded.

We invest in people who are committed to learning, growing, and contributing to something bigger than themselves. High performers have opportunities for increased responsibility, professional development, and long-term career growth.

Benefits

Competitive hourly compensation based on experience and capability
Performance-based bonus opportunities
401(k) with employer matching
Paid time off
Professional development and ongoing training
Positive, team-oriented work environment

The Opportunity

This position is ideal for someone who enjoys meaningful work, takes pride in helping others, and wants to build a long-term career with a growing professional organization.

Every day, you'll have the opportunity to reassure families during uncertain times and help them take the first step toward protecting the people they love. If you enjoy building relationships, communicating with purpose, and continually improving your skills, we'd love to hear from you.

At Legacy Counsel, we believe that great people build great organizations. If you’re looking for more than just a job—if you're looking for a place where high standards, meaningful work, continuous learning, and genuine respect for one another are part of everyday life—we encourage you to apply. We’d love to learn more about you.

To Apply

Please submit your resume along with a brief cover letter explaining why this position fits your personality, work style, and career goals.

Legacy Counsel PLC
Saint Joseph, Michigan

Benefits

401(k)
401(k) matching
Paid time off

Work Location: In person

Pay: $22.00 - $26.00 per hour

Benefits:

401(k)
401(k) matching
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in saint joseph mi

Client Intake & Sales Specialist

Customer Service Representative

Customer Service Representative

Customer Support Specialist

Contact Center Member Specialist

Customer Service Representative

Customer Care Representative

Pharmacy Customer Service Associate

Customer Service Associate - Temporary

Customer Care Representative

Customer Service/Sales

Insurance Customer Service Representative

Customer Services Specialist/Voice Over IP

Customer Services Audio/Video Specialist

Customer Service & Garment Care Associate – Part-Time

Customer Service Representative

Customer Service Specialist

Customer Support Coordinator (Manufacturing)

Bilingual Michigan Resident Call Center Representative **MUST reside within 60 miles of Flint, MI.

Customer Service Associate

I want to receive the latest job alert for customer service representative in saint joseph mi

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected