Top 494 Answering service Jobs in Saint Paul, Mn

Member Services Representative
Dakota Electric Association —Farmington, MN
- $25.35 - $28.97 an hour
- Spanish
- English
- Mid-level
- Health savings account
- Disability insurance
9d
Retail Sales Representative
Advantage Solutions —Oakdale, MN
- $19 - $22 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Health insurance
- Dental insurance
Quick Apply
9d
Dental Patient Coordinator
Confidential —Maplewood, MN
- $24 - $30 an hour
- Full-time
- Private practice
- Dental office
- Mid-level
- Free parking
- Paid holidays
Quick Apply
8d
Cashier/Sales
Hennepin Tobacco —Minneapolis, MN
- $17 - $18 an hour
- Part-time
- Supervising experience
- Grocery store experience
- In-person
- Paid time off
- Employee discount
Quick Apply
8d
Receptionist
Innovative Psychological Consultants —Maple Grove, MN
- $16 - $18 an hour
- Part-time
- Customer service
- Microsoft Office
- High school diploma or GED
Quick Apply
1d
Switchboard/Contact Center
Fairview Health Services —Saint Paul, MN
- $20.83 - $29.40 an hour
- Part-time
- Windows
- Data entry
- Typing
- Free parking
- Paid training
8d
Customer Service Representative
Sydnic LLC —Saint Paul, MN
- $20 - $24 an hour
- Full-time
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
- Travel reimbursement
- Health savings account
Quick Apply
Part-time Administrative Assistant
RE/MAX Results —Saint Paul, MN
- $17 - $19 an hour
- Part-time
- Background check
- Computer literacy
- Research
- 401(k)
- Paid time off
Quick Apply
7d
Customer Service Representative I
City of Minneapolis —Minneapolis, MN
- $28.80 - $35.01 an hour
- Full-time
- Background check
- Research
- Office
- Commuter assistance
- Paid parental leave
5d
Customer Service Representative
Safeway Driving School —Saint Paul, MN
- $18.50 an hour
- Full-time
- Background check
- Customer service
- English
- Paid training
- Health savings account
Quick Apply
12d
Customer Service Representative
Premier Housing Management —Saint Paul, MN
- $20 - $25 an hour
- Part-time
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Medical Receptionist (Per Diem)
Herself Health —Saint Paul, MN
- $24 an hour
- No weekends
- Administrative experience
- Clinic
- Travel
Quick Apply
Scheduling Coordinator
Fairview Health Services —Maplewood, MN
- $20.42 - $29.40 an hour
- Mid-level
- 1 year
- Associate's degree
13d
Scheduling Coordinator- Multispecialty
Fairview Health Services —Maplewood, MN
- $20.83 - $29.40 an hour
- Mid-level
- 1 year
- Associate's degree
5d
Front Desk Agent
Intercontinental St Paul Riverfront —Saint Paul, MN
- $18 an hour
- Computer literacy
- English
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Bookseller - PT
Barnes & Noble, Inc. —Roseville, MN
- From $14 an hour
- Part-time
- Merchandising
- Children
- Entry level
- Paid parental leave
- Paid holidays
9d
Night Guest Laundry Attendant/Guest Service Rep
Extended Stay America —Mendota Heights, MN
- $17.77 - $18.17 an hour
- Part-time
- Basic math
- English
- Hotel
Quick Apply
Senior Customer Service Representative
Sydnic LLC —Saint Paul, MN
- $24 - $28 an hour
- Full-time
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
- Travel reimbursement
- Health savings account
Quick Apply
Guest Service Representative
Extended Stay America —Mendota Heights, MN
- $15.38 - $15.78 an hour
- Part-time
- Basic math
- English
- Hotel
Quick Apply
Receptionist, Part-Time
Ecumen —Maplewood, MN
- $17.50 - $20.00 an hour
- Part-time
- HIPAA
- Residential
- High school diploma or GED
- Paid time off
- Employee assistance program
Quick Apply

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Member Services Representative

Dakota Electric Association -
Farmington, MN

Apply Now

Job Details

$25.35 - $28.97 an hour
9 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Vision insurance
Life insurance

Qualifications

High school diploma or GED
Typing

Full Job Description

WHO WE ARE

Dakota Electric Association is a member-owned electric cooperative that reaches more than 117,000 members. We are ranked among the 25 largest electric distribution cooperatives in the nation.

Located in Farmington, MN, Dakota Electric Association boasts an incredible culture and features a strong history of valuing employee contributions.

BENEFITS WE OFFER:

401(k) and Roth 401(k) with an employer contribution of 6% of an employee's base wage, plus matching contribution up to 4%.
Medical, dental and vision coverage
HSA and FSA
Employer-paid life insurance and long-term disability
Short-term disability and other voluntary benefits
Tuition reimbursement
Wellness reimbursement
Vacation, sick and personal leave

COMPENSATION:

$25.35 - $28.97/hour

GENERAL SUMMARY:

Establish and maintain a good working relationship with the cooperative’s members. Provides immediate, accurate and courteous member service, and coordinates necessary follow-through with other departments to achieve complete member satisfaction. Major areas include promoting marketing programs, product sales and services, member service, credit, and collections; electronic funds transfer (EFT), budget billing and billing rates and procedures, helping neighbors, transfers of service, assistance programs, and regulatory compliance. Member services representatives will communicate with members using various means of communication, including but not limited to phone, email, mail, in-person, fax, and online chat. Member services representatives work in a call center environment utilizing a member information system program.

RESPONSIBILITIES:

Comply with established Dakota Electric Association safety and operating rules, policies, procedures, and guidelines. Be responsible for reporting any un-safe practices and/or hazards to a supervisor, manager, Vice President or human resources. Be committed to and actively involved in Dakota Electric’s safety programs, initiatives, and performance measures.
Overall responsibility for resolving member inquiries including but not limited to, billing and meter reading, adjustments, consumption and usage, homestead letters, loans, tax exemption, energy conservation, credit and collections, assistance programs, helping neighbors, EFT, payment arrangements, medical emergencies, capital credits, and budget billing. Directs calls to the proper extension if not within the position's realm of responsibility.
Market energy conservation and products and services programs to residential and commercial/industrial members of Dakota Electric Association.
Process requests from current and prospective members who are attempting to establish or terminate electric service with Dakota Electric Association. Advises those members on procedures, charges and rates associated with receiving electric service. Processes, updates, and closes the associated service orders. Follows-up with associated duties.
Responsible for answering the outage queue during regular business hours, providing support and processing information. Also responsible for supporting the energy services phone queue as needed.
Assist in Dakota Electric Association special events. Includes but not limited to annual meeting preparation, Zoo event, Home and Garden shows, fair booth, etc. and is available to work if needed.
Responsible for non-phone duties including processing, updating, researching, and maintaining budget billing and EFT accounts, owner/complex information, faxes, member account information, member correspondence, online form submissions, mail returns, and making reminder calls to overdue accounts. Note: Non-phone duties are rotated from pod-to-pod.
May be assigned the responsibility of mentoring (buddy system) new member service representatives to ensure the position responsibilities are effectively carried out and understood.
Responsible for providing occasional backup support for other positions during personnel shortages.
Responsible for providing backup support for incoming, outgoing, and interoffice mail, and associated duties during personnel shortages.
Perform other tasks and special projects as assigned.

REQUIRED QUALIFICATIONS:

Highschool diploma or equivalent
Two years’ experience in a customer service preferably in a call center environment
Ability to accurately type 50 words per minute

PREFERRED QUALIFICATIONS:

Related vocational training
Bilingual in English and Spanish

Apply Now

Refine Your Search

answering service jobs in saint paul, mn

Member Services Representative

Retail Sales Representative

Dental Patient Coordinator

Cashier/Sales

Receptionist

Switchboard/Contact Center

Customer Service Representative

Part-time Administrative Assistant

Customer Service Representative I

Customer Service Representative

Customer Service Representative

Medical Receptionist (Per Diem)

Scheduling Coordinator

Scheduling Coordinator- Multispecialty

Front Desk Agent

Bookseller - PT

Night Guest Laundry Attendant/Guest Service Rep

Senior Customer Service Representative

Guest Service Representative

Receptionist, Part-Time

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