Top 111 Call center representative Jobs in Saint Paul, Mn

Member Services Representative
Dakota Electric Association —Farmington, MN
- $25.35 - $28.97 an hour
- Spanish
- English
- Mid-level
- Health savings account
- Disability insurance
10d
Customer Service Representative
PRONTO HEATING & AIR CONDITIONING —Edina, MN
- From $21 an hour
- Full-time
- Bilingual
- Microsoft Excel
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Technical Support Representative
TSO Products LLC —Minneapolis-Saint Paul, MN
- $54,000 - $58,000 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Part Sales & Technical Support Representative
Wipaire Inc —South Saint Paul, MN
- $27.25 - $40.87 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- English
- Paid holidays
- Disability insurance
Quick Apply
Patient Financial Services Customer Service Representative
Fairview Health Services —Saint Paul, MN
- $22.96 - $32.42 an hour
- Full-time
- Remote
- Medical office experience
- Mid-level
- Associate's degree
- Work from home
8d
Call Center Associate
Regions Hospital —Saint Paul, MN
- $20.27 an hour
- Evening shift
- 1 year
- Entry level
- Health insurance
Connection Advisor Associate (Call Center/Healthcare Scheduler), Remote
Hennepin Healthcare —Minneapolis, MN
- $21.35 - $24.82 an hour
- 8 hour shift
- Remote
- Spanish
- Microsoft Outlook
- Psychiatry
- Disability insurance
- Health insurance
9d
Customer Service Representative-Call Center
Handi Medical Supply —Saint Paul, MN
- $22 - $24 an hour
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
- Free parking
- Paid holidays
Quick Apply
Patient Access Representative Intermediate
Optum —Saint Paul, MN
- $18 - $32 an hour
- 8 hour shift
- 18 years or older
- Hospital
- Pass drug screening
14d
Customer Service Agent
Delta Dental of Minnesota —Minneapolis, MN
- $20 an hour
- 8 hour shift
- Computer literacy
- Residential
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Patient Access Representative Associate
Optum —Minneapolis, MN
- $16 - $29 an hour
- Full-time
- 18 years or older
- Pass drug screening
- Mentoring
Healthcare Contact Center Representative, Inside Sales
Guidehealth —Minneapolis, MN
- $20 - $22 an hour
- Full-time
- Remote
- HIPAA
- English
- Research
- Paid parental leave
- Disability insurance
7d
Inbound Sales Representative (Remote/Central Time)
A Place for Mom —Minneapolis, MN
- $45,760 a year
- Weekends as needed
- Remote
- Microsoft Word
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Hospice Call Center – Customer Service Representative
Corner Home Medical —Minneapolis, MN
- $19 - $20 an hour
- Full-time
- Writing skills
- English
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
Part Time Patient Access Representative Associate
Optum —Minneapolis, MN
- $16 - $29 an hour
- 8 hour shift
- 18 years or older
- Pass drug screening
- Mentoring
1d
Customer Service Specialist
defi AUTO LLC —Saint Paul, MN
- $20 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Tuition reimbursement
Quick Apply
3d
Dispatcher/Customer Service
Transportation Plus —Minneapolis, MN
- Full-time
- Entry level
- Opportunities for advancement
Pharmacy Customer Service Assistant II
HealthPartners/GHI —Bloomington, MN
- $25.91 - $31.61 an hour
- 12 hour shift
- Microsoft Outlook
- Writing skills
- HIPAA
- Health insurance
Customer Experience Representative Senior
Allina Health System —Coon Rapids, MN
- $23.22 - $31.83 an hour
- 8 hour shift
- 18 years or older
- Mid-level
- High school diploma or GED
- Continuing education credits
- Disability insurance
6d
Member Service Representative
Blaze Credit Union —Falcon Heights, MN
- $25.20 - $29.50 an hour
- Extended hours
- Mid-level
- 3 years
- High school diploma or GED
- Dental insurance
- 401(k)

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Member Services Representative

Dakota Electric Association -
Farmington, MN

Apply Now

Job Details

$25.35 - $28.97 an hour
10 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Vision insurance
Life insurance

Qualifications

High school diploma or GED
Typing

Full Job Description

WHO WE ARE

Dakota Electric Association is a member-owned electric cooperative that reaches more than 117,000 members. We are ranked among the 25 largest electric distribution cooperatives in the nation.

Located in Farmington, MN, Dakota Electric Association boasts an incredible culture and features a strong history of valuing employee contributions.

BENEFITS WE OFFER:

401(k) and Roth 401(k) with an employer contribution of 6% of an employee's base wage, plus matching contribution up to 4%.
Medical, dental and vision coverage
HSA and FSA
Employer-paid life insurance and long-term disability
Short-term disability and other voluntary benefits
Tuition reimbursement
Wellness reimbursement
Vacation, sick and personal leave

COMPENSATION:

$25.35 - $28.97/hour

GENERAL SUMMARY:

Establish and maintain a good working relationship with the cooperative’s members. Provides immediate, accurate and courteous member service, and coordinates necessary follow-through with other departments to achieve complete member satisfaction. Major areas include promoting marketing programs, product sales and services, member service, credit, and collections; electronic funds transfer (EFT), budget billing and billing rates and procedures, helping neighbors, transfers of service, assistance programs, and regulatory compliance. Member services representatives will communicate with members using various means of communication, including but not limited to phone, email, mail, in-person, fax, and online chat. Member services representatives work in a call center environment utilizing a member information system program.

RESPONSIBILITIES:

Comply with established Dakota Electric Association safety and operating rules, policies, procedures, and guidelines. Be responsible for reporting any un-safe practices and/or hazards to a supervisor, manager, Vice President or human resources. Be committed to and actively involved in Dakota Electric’s safety programs, initiatives, and performance measures.
Overall responsibility for resolving member inquiries including but not limited to, billing and meter reading, adjustments, consumption and usage, homestead letters, loans, tax exemption, energy conservation, credit and collections, assistance programs, helping neighbors, EFT, payment arrangements, medical emergencies, capital credits, and budget billing. Directs calls to the proper extension if not within the position's realm of responsibility.
Market energy conservation and products and services programs to residential and commercial/industrial members of Dakota Electric Association.
Process requests from current and prospective members who are attempting to establish or terminate electric service with Dakota Electric Association. Advises those members on procedures, charges and rates associated with receiving electric service. Processes, updates, and closes the associated service orders. Follows-up with associated duties.
Responsible for answering the outage queue during regular business hours, providing support and processing information. Also responsible for supporting the energy services phone queue as needed.
Assist in Dakota Electric Association special events. Includes but not limited to annual meeting preparation, Zoo event, Home and Garden shows, fair booth, etc. and is available to work if needed.
Responsible for non-phone duties including processing, updating, researching, and maintaining budget billing and EFT accounts, owner/complex information, faxes, member account information, member correspondence, online form submissions, mail returns, and making reminder calls to overdue accounts. Note: Non-phone duties are rotated from pod-to-pod.
May be assigned the responsibility of mentoring (buddy system) new member service representatives to ensure the position responsibilities are effectively carried out and understood.
Responsible for providing occasional backup support for other positions during personnel shortages.
Responsible for providing backup support for incoming, outgoing, and interoffice mail, and associated duties during personnel shortages.
Perform other tasks and special projects as assigned.

REQUIRED QUALIFICATIONS:

Highschool diploma or equivalent
Two years’ experience in a customer service preferably in a call center environment
Ability to accurately type 50 words per minute

PREFERRED QUALIFICATIONS:

Related vocational training
Bilingual in English and Spanish

Apply Now

Refine Your Search

call center representative jobs in saint paul, mn

Member Services Representative

Customer Service Representative

Technical Support Representative

Part Sales & Technical Support Representative

Patient Financial Services Customer Service Representative

Call Center Associate

Connection Advisor Associate (Call Center/Healthcare Scheduler), Remote

Customer Service Representative-Call Center

Patient Access Representative Intermediate

Customer Service Agent

Patient Access Representative Associate

Healthcare Contact Center Representative, Inside Sales

Inbound Sales Representative (Remote/Central Time)

Hospice Call Center – Customer Service Representative

Part Time Patient Access Representative Associate

Customer Service Specialist

Dispatcher/Customer Service

Pharmacy Customer Service Assistant II

Customer Experience Representative Senior

Member Service Representative

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