Top 1691 Patient experience manager Jobs in Saint Paul, Mn

Patient Care Supervisor - Blood Marrow Transplant
Fairview Health Services —Minneapolis, MN
- $104,208.00 - $147,118.40 a year
- Nursing
- RN License
- BLS Certification
Lead Clinic Integrator- Transform Chiropractic
Transform Chiropractic Wellness Center —Saint Paul, MN
- $30 - $37 an hour
- Full-time
- Background check
- Management
- Clinic
- 401(k)
- Paid time off
Quick Apply
Dental Practice Manager
Land of Lakes Endodontics —Stillwater, MN
- $60,000 - $72,000 a year
- Full-time
- Dental office
- OSHA
- HIPAA
- Paid holidays
- Health insurance
4d
Patient Registration Manager
Outset —Robbinsdale, MN
- $2,000 - $3,000 a week
- Contract
- Management
- Hospital
- Mid-level
- Flexible schedule
- Referral program
Quick Apply
11d
Scheduler - Woodbury Surgery Center
SCA Health —Woodbury, MN
- $22 - $33 an hour
- Full-time
- Surgery
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Rehab Services & TBI Outpatient Program Manager
Hennepin Healthcare —Minneapolis, MN
- $58.88 - $88.33 an hour
- Full-time
- Psychiatry
- Hospital
- Outpatient experience
- Disability insurance
- Health insurance
10d
Manager Clinic II
Allina Health System —Richfield, MN
- $52.24 - $72.28 an hour
- Full-time
- Internal Medicine
- 3 years
- Clinic
- Disability insurance
- Health insurance
7d
Facility Administrator
DAVITA —Saint Paul, MN
- $72,000 - $114,000 a year
- Full-time
- CPR Certification
- Microsoft Outlook
- RN License
- Paid training
- Health insurance
Care Coordination & Administrative Assistant
FirstLight Home Care of West St. Paul —West Saint Paul, MN
- $2,500 a month
- Full-time
- English
- Home Health
- Communication skills
- Paid training
- Flexible schedule
Quick Apply
3d
Mental Health Admissions Specialist
Fairview Health Services —Minneapolis, MN
- $25.26 - $35.67 an hour
- Acute care
- Mid-level
- High school diploma or GED
4d
Medical Support Assistant (Advanced) - Dental
US Veterans Health Administration —Minneapolis, MN
- $53,931 - $70,110 a year
- Online Application
- Background check
- Writing skills
- Pass drug screening
- Paid parental leave
- Paid holidays
4d
Clinic Manager
Minneapolis Clinic Of Neurology, Ltd —Burnsville, MN
- $79,646 - $110,000 a year
- Microsoft Outlook
- HIPAA
- 3 years
Quick Apply
Home Care Scheduler
CONFIDENT CARE LLC —Roseville, MN
- $19 - $21 an hour
- Part-time
- Hybrid work
- Customer service
- Computer literacy
- High school diploma or GED
- 401(k)
- Paid time off
Quick Apply
Director Revenue Cycle Education and Training
Fairview Health Services —Saint Paul, MN
- $126,651.20 - $178,838.40 a year
- 5 years
- Bachelor of Science
- Analysis skills
Executive Administrative Assistant
Medtronic —Fridley, MN
- $72,400 - $108,600 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Employee stock purchase plan
8d
Patient Care Management Coordinator
Fairview Health Services —Minneapolis, MN
- $48.11 - $69.49 an hour
- 8 hour shift
- Nursing
- RN License
- Adults
7d
Health Unit Coordinator
HealthPartners —Saint Paul, MN
- $20.13 - $30.19 an hour
- Full-time
- Inpatient
- Administrative experience
- High school diploma or GED
- Disability insurance
- Health insurance
Unit Operations Coordinator
Children's Minnesota —Saint Paul, MN
- $21.78 - $31.11 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Writing skills
- Health insurance
- Dental insurance
1d
Associate Project Manager
Boston Scientific —Arden Hills, MN
- $93,600 - $177,800 a year
- Hybrid work
- 5 years
- Mid-level
- Office
4d
Medical Support Assistant (Advanced)
US Veterans Health Administration —Maplewood, MN
- $53,931 - $70,110 a year
- Part-time
- Background check
- Writing skills
- Pass drug screening
3d

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Patient Care Supervisor - Blood Marrow Transplant

Fairview Health Services -
Minneapolis, MN

Apply Now

Job Details

$104,208.00 - $147,118.40 a year

Qualifications

Customer communication
RN License
BLS Certification
Clinic experience
Team development

Full Job Description

Responsibilities/Job Description:

The Patient Care Supervisor - Blood Marrow Transplant role actively supervises the clinical operations of a large volume Care Center in partnership with the Clinic Manager and Clinic Operations Director. Provides daily workflow direction and supervision of site staff to ensure providers have adequate staffing assistance to accommodate clinic efficiency while also achieving site objectives. Directly supervises registered/licensed nursing staff and other patient care staff (CMA, MA, LPN, Therapists, etc.).

As the nursing supervisor, responsibilities include but are not limited to: recruitment, hiring, performance evaluations, pay decisions, discipline, firing and staffing, leading and/or participating in improvement projects/teams. Supervises training of staff upon hire and ongoing development to ensure that employees are competent to perform the skills and tasks required for their position. Ensures that staff training complies with OSHA, Joint Commission and other regulatory requirements. Advises and leads patient care staff with regard to changes in the medical community to ensure best practices and may be responsible for clinical policy/ procedure development and implementation. Provides direction and assists with care of patients in urgent and emergent situations. Other duties include promoting the clinic to providers and community members. Assists in achieving coordination, consistency, and integration in the operation of the clinic site in conjunction with clinic leadership, and assists with the development and implementation of required learnings, policies and procedures.

Responsibilities

Supervises Patient Care Staff in Large Volume Medical Clinic(s)

Actively supervises patient care staff through the recruitment, compensation, orientation, and retention of all patient care staff.
Maintains a communication system to assure all employees have relevant, timely, and appropriate information
Holds patient care staff accountable for their work
Provides feedback and coaching on an ongoing basis
Conducts fair, accurate and timely performance reviews
Continuously takes action to enhance employee satisfaction
Ensures that human resource policies and procedures are followed
Exercises independent judgment as to the work flow of areas of responsibility with respect to patient care, in accordance with policies, procedures, and guidelines

Supervises clinical operations

May monitor and improve clinic efficiency by managing performance of clinic, including patient volumes, staff expenses and other costs.
Demonstrates effective stewardship of limited resources.
Uses quality improvement tools and techniques to assess workflow issues and make process improvements.
Recognizes and addresses opportunities for improvement, using best practices information.
Sets appropriate priorities among competing demands.
Understands facility fee billing process
Understands the use of the electronic medical record and acts as a resource for employees and physicians
Ensures that Compliance policies and procedures are followed on site.
Follows all clinical regulatory requirements

Focuses on patients and customers

Sets an example of exemplary customer service standards
Continuously builds customer understanding by monitoring patient satisfaction performance and customer feedback.
Takes actions to meet and exceed the needs of customers.
Continuously implements strategies to improve customer satisfaction.
Under direction of Clinic Manager and/or Director of Clinical Operations, oversees quality initiatives are implemented to provide the highest quality of care to our patients.

Uses communication strategies to achieve desirable outcomes.

Communicates verbal and written information in a clear, concise, accurate, and timely manner.
Uses communication strategies appropriate to patient/family needs for information, education, and support.
Communicates effectively with all members of the healthcare team.

Coordinates daily activities of work team to ensure patient needs are met.

Completes and submits staffing schedule to Manager and covers sick calls and assigns breaks.
Acts as a resource for team members related to best practice and policy.
Refers standards of practice issues to Clinic Operations Manager for resolution.
Responds to and helps resolve operational issues.
Assists Clinical Manager with development and maintenance of practice protocols and guidelines.

Provides Nursing Services as needed and promotes team environment across the site and through interactions with other clinics.

Serves as a clinic representative or delegate’s authority appropriately at peer group or other meetings as assigned.
Attends appropriate clinic meetings and communicates appropriate information to others.

Supports a safe work environment.

Works with Safety Coordinator to ensure safety policies and practice are maintained.
Ensures equipment is in working order and quality control logs are completed.
In conjunction with Safety Coordinator develops and implements clinical competencies.

Demonstrates ability to provide care or service adjusting approaches to reflect developmental level of population served.

Communicates in a respectful manner.
Ensures a safe, secure environment.
Partners with patient/care-giver/management in care/decision making.
Individualizes care/service plan to meet patient/customer needs.
Modifies interventions/service based on population served.
Provides patient/employee education based on assessment of learning needs of learner.
Knowledge of physical, psychosocial and cognitive developmental needs for population served.
Knowledge of age appropriate outcomes and interventions.
Completes required learnings.

Required Qualifications

Current Minnesota RN License - Associate’s (ADN) or Bachelor’s Degree in Nursing (BSN).
Five years of nursing experience in an ambulatory or inpatient care setting including two years of supervisory or nursing leadership experience in a clinical setting.
Proven leadership and team development skills.
Proven Patient Centered Care and above average performance as an RN.
Basic Life Support (American Heart Assoc or Red Cross)

Qualifications:

$104,208.00- $147,118.40 Annual

Apply Now

Refine Your Search

patient experience manager jobs in saint paul, mn

Patient Care Supervisor - Blood Marrow Transplant

Lead Clinic Integrator- Transform Chiropractic

Dental Practice Manager

Patient Registration Manager

Scheduler - Woodbury Surgery Center

Rehab Services & TBI Outpatient Program Manager

Manager Clinic II

Facility Administrator

Care Coordination & Administrative Assistant

Mental Health Admissions Specialist

Medical Support Assistant (Advanced) - Dental

Clinic Manager

Home Care Scheduler

Director Revenue Cycle Education and Training

Executive Administrative Assistant

Patient Care Management Coordinator

Health Unit Coordinator

Unit Operations Coordinator

Associate Project Manager

Medical Support Assistant (Advanced)

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