Top 290 Patient accounts representative Jobs in Saint Paul Mn

Patient Financial Services Customer Service Representative
Fairview Health Services —Saint Paul, MN
- $22.96 - $32.42 an hour
- Full-time
- Remote
- Medical office experience
- Mid-level
- Associate's degree
- Work from home
7d
Patient Account Representative
Regions Hospital —Saint Paul, MN
- $22.45 - $33.68 an hour
- Full-time
- Hybrid work
- Medical office experience
- Research
- Mid-level
- Disability insurance
- Health insurance
2d
Patient Access Representative Intermediate
Optum —Saint Paul, MN
- $18 - $32 an hour
- 8 hour shift
- 18 years or older
- Hospital
- Pass drug screening
14d
Patient Benefits Representative
Minnesota Oncology —Saint Paul, MN
- $21 - $29 an hour
- Microsoft Excel
- HIPAA
- 3 years
- Free parking
- Wellness program
5d
Administrative Assistant Accounts Representative
Advanced Dermatology Care Medical, Cosmetic and Surgery, P.A. —White Bear Lake, MN
- $24 - $27 an hour
- Full-time
- Background check
- Google Workspace
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
8d
Patient Service Representative (PSR)
Retina Minnesota MSO LLC —Maplewood, MN
- $21.50 - $24.00 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Outpatient
- Health savings account
- Paid holidays
Patient Access Representative Associate
Optum —Minneapolis, MN
- $16 - $29 an hour
- Full-time
- 18 years or older
- Pass drug screening
- Mentoring
Part Time Patient Access Representative Associate
Optum —Minneapolis, MN
- $16 - $29 an hour
- 8 hour shift
- 18 years or older
- Pass drug screening
- Mentoring
1d
Clinic Operations Representative - PRN (as needed) - Primary Care Columbia Heights
Children's National Hospital —Columbia Heights, MN
- $20.75 - $40.99 an hour
- PRN
- In person
- Microsoft Excel
- Primary Care
- HIPAA
- Commuter assistance
- AD&D insurance
Revenue Cycle Specialist
Behavioral Health Group —Brooklyn Park, MN
- $23 - $27 an hour
- No nights
- Hybrid work
- Word processing
- Computer literacy
- Basic math
- Paid holidays
- Health insurance
Quick Apply
Patient Services Representative - Surgery Center Front Desk
Twin Cities Pain Clinic —Maplewood, MN
- $21 - $23 an hour
- Full-time
- Background check
- HIPAA
- High school diploma or GED
- Free parking
- Paid training
Associate Sales Representative - Medical Device Sales - 16
Rep-Lite —Saint Paul, MN
- $90,000 a year
- Full-time
- Up to 50% travel
- Driver's License
- Bachelor's degree
- Paid training
- Mileage reimbursement
Quick Apply
7d
Front Desk Coordinator
DAKOTA VALLEY ORAL AND MAXILLOFACIAL SURGERY —Eagan, MN
- $23 - $24 an hour
- Dental office
- Administrative experience
- High school diploma or GED
Patient Access Representative
Allina Health System —Shakopee, MN
- $22.85 - $32.79 an hour
- 8 hour shift
- Microsoft Word
- 18 years or older
- Microsoft Excel
- Disability insurance
- Health insurance
2d
Patient Access Representative Senior
Allina Health System —Coon Rapids, MN
- $24.32 - $32.97 an hour
- 8 hour shift
- Microsoft Word
- 18 years or older
- Microsoft Excel
- Disability insurance
- Health insurance
Patient Services Representative
Twin Cities Pain Clinic —Woodbury, MN
- $20 - $22 an hour
- Full-time
- Background check
- Customer service
- HIPAA
- Paid training
- Health savings account
Medical Administrative Assistant - Phones
Tillges Orthotics & Prosthetics —Saint Paul, MN
- $19 - $21 an hour
- Full-time
- Background check
- High school diploma or GED
- Organizational skills
- Free parking
- Health savings account
Quick Apply
10d
Patient Services Representative
Midwest Ear, Nose & Throat Specialists —Vadnais Heights, MN
- Full-time
- High school diploma or GED
- Clinic
- Driver's License
- Paid holidays
- Paid time off
Quick Apply
6d
Medical Receptionist
Tareen Dermatology PA —Saint Paul, MN
- $19 - $22 an hour
- Full-time
- Background check
- OSHA
- HIPAA
- Free parking
- Paid training
Quick Apply
Patient Services Representative
Southdale Pediatric Associates —Burnsville, MN
- $20.48 - $23.43 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Disability insurance
- Health insurance
Quick Apply
9d

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Patient Financial Services Customer Service Representative

Fairview Health Services -
Saint Paul, MN

Apply Now

Job Details

Full-time
$22.96 - $32.42 an hour
7 days ago

Benefits

Work from home

Qualifications

Data integrity assurance
Managing customer accounts
Health insurance co-pays
Patient question and concern management
Account maintenance
Data validation techniques
Maintaining patient confidentiality
Medical office experience
Regulatory compliance
Health insurance customer support
Mid-level
Incident Escalation
Patient financial aid assistance
Financial issue resolution
Data integrity and documentation
Health information data integrity
Debt collection payment plan
Financial counseling
Vendor communication
Financial needs assessment
Insurance provider collaboration
Bad debt management
Billing issue inquiries
Case referral
Handling account queries
Associate's degree
Medical billing regulations compliance
Escalation handling
2 years
Medical debt collection accounts

Full Job Description

Responsibilities/Job Description:

Fairview is looking to add a Patient Financial Services Customer Service Representative to our team. This is a full-time, benefit-eligible position that works Monday through Thursday from 9:00 a.m. to 5:30 p.m. and Fridays from 8:00 a.m. to 4:30 p.m. Following the completion of training, team members work from home while remaining closely connected with their team and leadership. The ideal candidate will have previous customer service and call center experience, knowledge of medical billing, and experience processing patient payments while providing exceptional customer service.

This position is responsible for providing Fairview patients with an understanding of the billing and insurance processing of their healthcare services through the inbound call center. The CSC Representative will counsel patients on financial solutions available to them either through direct payments, payment plans, or screening for qualification for assistance programs. The CSC Representative will manage both hospital and physician accounts in all systems and understand in depth the Registration, Hospital Billing, and Clinic Billing functions that are necessary to resolve accounts. They will also be well-versed in collection practices, understanding of the Attorney General Requirements, and able to liaison with bad debt vendors when needed. They will have detailed knowledge of the functions within the Revenue Cycle and how they interact in the life of a patient account.

Responsibilities

Maintains the best practice routine per department guidelines:
Handle calls presented to CSC through the automated call distribution system accurately and efficiently.
Work independently in problem solving with patients regarding their accounts in both hospital and clinic billing situations. Counsel the patient on the complexity of the interdependency between hospital and physician billing within the patient’s continuity of care.
Able to handle each call with compassion, service, dignity and integrity in mind as aligned with MHealth Fairview's values
Timely processing of patient/insurance requests for follow-up of payment research, checking charges, coding review, insurance processing concerns, etc.
Identifies when callers need to be referred to insurance specialist or escalation staff for further assistance.
Notifies patient and/or guarantor of self-pay balances co-pays/deductible/coinsurance, etc.
Understands and adheres to Revenue Cycle’s Escalation Policy.
Contributes to the process or enablement of collection of expected payment.
Meet department goals and maintain productivity while working remotely.
Manage accuracy of accounts to ensure appropriate billing and compliance with patient privacy and data integrity:
Timely and accurate work
Verifies insurance benefits to maximize reimbursement.
Assists customers regarding billing questions and ensures appropriate resolution of problems. Explain and interpret eligibility rules and regulations or identify other resources available for financial assistance. Identify patients who may be eligible for financial exceptions. Keep updated on changes with regulatory issues.
Validate patient data is accurate and authorization is in place to provide information.
Uninsured accounts reviewed and managed to include validation that uninsured discounts have been appropriately applied, and all payment sources available to the patient have been explored.
Bad debt management of accounts and interactions with vendors.
Counsel patients throughout the collection process on solutions available to them for account resolution.
Problem solves with vendors and patients on reasonable resolutions.
Identify patients with financial need.

Required Qualifications

2 years customer service experience
This individual should have strong interest in learning new IS systems (PASS, Deloitte overlay system, Healthworks, etc.) as well as the ability to work independently

Preferred Qualifications

Associate of Arts
2 years in healthcare customer service
3 years experience in a hospital or clinic business office
Previous call center experience

Qualifications: $22.96- $32.42 Hourly

Apply Now

Refine Your Search

patient accounts representative jobs in saint paul mn

Patient Financial Services Customer Service Representative

Patient Account Representative

Patient Access Representative Intermediate

Patient Benefits Representative

Administrative Assistant Accounts Representative

Patient Service Representative (PSR)

Patient Access Representative Associate

Part Time Patient Access Representative Associate

Clinic Operations Representative - PRN (as needed) - Primary Care Columbia Heights

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Patient Services Representative - Surgery Center Front Desk

Associate Sales Representative - Medical Device Sales - 16

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