Working Title: HR Operations and Technology Coordinator
Job Class: Human Resources Technician 2
Agency: Minnesota Zoological Garden
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Job ID: 94935
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Location: Apple Valley
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Telework Eligible: No
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Full/Part Time: Full-Time
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Regular/Temporary: Unlimited
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Who May Apply: Open to all qualified job seekers
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Date Posted: 06/17/2026
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Closing Date: 07/08/2026
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Hiring Agency/Seniority Unit: Minnesota Zoological Garden / Zoo Gardens-Confidential
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Division/Unit: Operations / Human Resources
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Work Shift/Work Hours: 8:00 A.M. - 4:30 P.M.
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Days of Work: Monday - Friday
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Travel Required: No
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Salary Range: $24.41 - $34.24 / hourly; $50,968 - $71,493 / annually
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Classified Status: Classified
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Bargaining Unit/Union: 217 - Confidential/Unrep
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FLSA Status: Nonexempt
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Designated in Connect 700 Program for Applicants with Disabilities: Yes
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
This position provides advanced administrative and technical support for human resources operations at the Minnesota Zoo across the employee lifecycle. The role is responsible for processing and auditing personnel transactions; coordinating onboarding, benefits, and retirement activities; maintaining HR records, systems, reports, and data integrity; and supporting payroll coordination and operational HR processes.
This position has access to documents/data containing labor relations information as defined in M.S. 13.37 providing data and information to labor relations and human resources staff as it relates to leave administration, accommodations, strike planning, layoff transactions and planning, etc.
Duties include but are not limited to:
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Review, research, prepare, approve, and process employee and position transactions using the State’s HRIS system to ensure actions are completed accurately, timely, and in compliance with established procedures, contracts/plans, and applicable policies.
- Create, maintain, and distribute standard and ad hoc HR reports to support human resources operations, reporting needs, and data accuracy. Conduct routine HR data audits, research discrepancies, and coordinate corrections as needed. Prepare and distribute seniority rosters in accordance with applicable bargaining agreements and personnel plans.
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Coordinate benefits and insurance administration activities and provide general information to employees regarding available benefit programs, open enrollment processes, and retirement resources. Serve as liaison with Minnesota Management and Budget (MMB) SEGIP staff regarding insurance-related transactions and employee inquiries.
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Provide coordination and administrative support for employee onboarding, recognition, and employee experience programs.
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Provide administrative and operational support for Human Resources activities to ensure efficient office operations, accurate recordkeeping, and compliance with records retention and data privacy requirements. Maintain personnel, I-9, and related HR files and coordinate routine purchasing and administrative support activities for the HR office.
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Provide technical and administrative support for HR projects and process improvement activities to support efficient and accurate HR operations.
The following qualifications are required of all applicants seeking consideration for this position. Only applicants whose application materials clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position. To ensure accurate evaluation, your resume must clearly describe your experience in the required areas. For each job, include whether it was full-time, part-time, or intermittent/on-call; how many hours per week you worked; and the month and year you started and ended.
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One (1) year of experience providing administrative or technical support in a human resources office or closely related environment.
Experience must demonstrate:
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Processing employee or position transactions in an HRIS, payroll, or similar database system
- Maintaining confidential employee records and handling sensitive information in accordance with data privacy requirements
- Creating, reviewing, auditing, or maintaining HR, payroll, benefits, or personnel-related reports and records
- Providing customer service and procedural guidance to employees, supervisors, applicants, or the public regarding HR-related processes
- Researching and applying established HR procedures, policies, collective bargaining agreement provisions, or administrative guidelines
- Using Microsoft Office applications and/or HR information systems to manage records, prepare correspondence, and maintain reports
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Organizing and prioritizing multiple assignments while maintaining accuracy and meeting established timelines
- Experience using HR reporting tools, dashboards, or data visualization software such as OBIEE, Power BI, or similar reporting applications
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Experience creating or maintaining forms, flowcharts, organizational charts, dashboards, spreadsheets, or other operational resources using tools such as Microsoft Forms, Adobe, Excel, Visio, PowerPoint, or related software applications
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Experience using advanced Excel functions such as formulas, pivot tables, filters, lookups, and data organization tools to support reporting and operational needs
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Demonstrated interest and aptitude in learning and utilizing technology solutions to improve reporting, workflow efficiency, communication, records management, and HR operational processes.
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Experience supporting HR reporting, records management, onboarding, or workflow improvement activities in a human resources environment
Applicants must have the ability to meet the physical requirements and work in the environmental conditions of the position, with or without reasonable accommodations.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
It is policy of the Minnesota Zoo that all candidates submit to a background check prior to employment. The background check may consist of the following components:
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Conflict of Interest Review
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Criminal History Check including fingerprinting
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Education Verification
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Employment Reference / Records Check
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License / Certification Verification
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email [email protected]. For additional information about the application process, go to http://www.mn.gov/careers.
Please be aware that emails from state email addresses may end up in your spam folder. To ensure these emails reach your inbox, add @state.mn.us to your safe sender list or check your spam folder.
State of Minnesota is unable to sponsor applicants for work visas. All applicants must be legally authorized to work in the US.
Veteran’s Preference:
In order to be considered an eligible candidate for Veteran's Preference, apply online and email your valid DD-214 form along with the Job ID# and Position Title by the closing date to
[email protected], or mail to Cyndee Robinson, MN Zoo, 13000 Zoo Blvd., Apple Valley, MN 55124.
For technical application assistance, please contact MMB Careers.
If you have questions please visit the page of Frequently Asked Questions or contact the Careers Help Desk at 651-259-3637 or email
[email protected].
If you have questions about this position, contact Cyndee Robinson at [email protected].
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Cyndee Robinson at [email protected].
Created by the State of Minnesota, the Minnesota Zoo opened in 1978 with a mission to connect people, animals, and the natural world to save wildlife. Cutting-edge exhibits provide exciting experiences with animals and their habitats introducing guests to species from around the globe. Education programs engage audiences at the Zoo, throughout the region, and around world. Conservation programs protect endangered species and preserve critical ecosystems.
What do Minnesota's State employees have in common?
- A sense of purpose in their work
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Connection with their coworkers and communities
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Opportunities for personal and professional growth
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
- Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
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Diabetes care
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Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
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Pension plan that provides income when you retire (after working at least three years)
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Employer paid life insurance to provide support for your family in the event of death
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Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
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Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
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Training, classes, and professional development
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Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
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A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
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Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
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Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
APPLICANTS WITH DISABILITIES
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [email protected] and let us know the support you need.
