Top 7 Senior customer service representative Jobs in Saint Peters Mo

Senior Order Management Representative
Trane Technologies —Saint Peters, MO
- $40,000 - $74,340 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- Paid holidays
- Health insurance
10d
Sr. Director, Client & Delivery Excellence
EVERSANA —Chesterfield, MO
- $152,440 - $206,000 a year
- Full-time
- Remote
- Office
- Bachelor's degree
- Travel
Quick Apply
Sr. Strategic Client Engagement Partner (Transportation Management)
Uber Freight —Creve Coeur, MO
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Disability insurance
- Health insurance
3d
Senior Client Service Manager
Gallagher —St. Louis, MO
- Full-time
- High school diploma or GED
- Bachelor's degree
- Mentoring
- Paid parental leave
- Health savings account
Senior Retirement Plan Service Manager
Moneta Group —St. Louis, MO
- Full-time
- Microsoft Excel
- Office
- Finance
- Profit sharing
- Paid parental leave
Senior Retirement Plan Service Manager
Moneta Group Investment Advisors LLC —Clayton, MO
- Full-time
- Microsoft Excel
- Office
- Finance
- Profit sharing
- Paid parental leave
Quick Apply

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Sr. Director, Client & Delivery Excellence
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senior customer service representative jobs near saint peters mo

Senior Order Management Representative

Trane Technologies -
Saint Peters, MO

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Job Details

Full-time
$40,000 - $74,340 a year
10 days ago

Benefits

Paid holidays
Health insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
401(k) 6% Match
401(k) matching

Qualifications

Optimizing workflow processes
Microsoft Excel
Microsoft Outlook
Process improvement
Employee relationship building
Research
Cross-functional collaboration
Associate's degree
Cross-functional communication

Full Job Description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

**This role will not provide sponsorship**

Job Summary:
Our growing HVAC business is looking for a skilled problem solver to join our team as an Order Management Representative. We need an enthusiastic individual who can listen to customer service related issues and offer solutions to our Commercial Sales Offices.

Responsibilities:

Develop and maintain positive working relationships with Commercial Sales Offices nationwide
Process customer orders and manage them throughout their lifecycle
Answer incoming inquiries from Sales Offices regarding order changes, order expedites, product returns, and other general inquiries
Research and resolve any customer issues
Work cross-functionally with sales offices, product management, factories, logistics, and shipping to meet customer requirements
Proactively keep current on product knowledge and customer service standard work
Use problem solving skills to improve processes

Qualifications:

Associate’s Degree required; Bachelor’s Degree preferred.
3-5 years of experience in customer service, inside and/or outside sales, preferably in an industrial environment.
Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook)
Knowledge of Dataiku a plus

Key Competencies:

Must have excellent verbal, written, and interpersonal communication skills
Must show the ability to handle difficult situations while remaining professional and courteous
Must demonstrate the ability to build strategic relationships across functions of an organization
Must exhibit the ability to identify process improvement opportunities and take initiative to implement them
Must actively seek and apply new knowledge, assimilate information quickly, and contribute to a culture of learning

Annual Base Salary Range or Hourly Base Pay Range:

$40,000.00 - $74,340.00

Compensation Type:

Exception Hourly

Incentive Eligible:

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:

Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
Family building benefits include fertility coverage and adoption/surrogacy assistance.
401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.

Safety Sensitive Role:

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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Refine Your Search

senior customer service representative jobs in saint peters mo

Senior Order Management Representative

Sr. Director, Client & Delivery Excellence

Sr. Strategic Client Engagement Partner (Transportation Management)

Senior Client Service Manager

Senior Retirement Plan Service Manager

Senior Retirement Plan Service Manager

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