Operations Manager
Team USA Credit Repair | South Pasadena, FL | 100% In-Person
Base $3,000/mo | ~$4,500 at standard | $6,000 to $7,000+ for high performers | No ceiling
Sherlock Holmes Meets Credit Repair
Every client file is a puzzle. Somewhere in the credit reports, loan documents, and collection histories, there are errors and violations that most people walk right past. Your job is to find them, build the case, and get the result.
We can teach you the law and the tactics. What we cannot teach is the mindset of a person who cannot leave a problem alone until it is solved. If you get a real charge out of finding what everyone else missed, if you loved “Clue” as a kid and “escape rooms” as an adult, this will feel like a calling, not a job.
This is not a role where you run a checklist and clock out. The checklist is just the starting point. We need someone who understands why every step exists, because credit files rarely follow a clean pattern.
Imagine Getting Paid to Transform People's Lives
Most people stand zero chance against the credit bureaus and collectors. We are the ones in their corner who know exactly how to fight back, legally, relentlessly, and effectively.
The puzzle is the fun part, but who is on the other side matters more. Behind every file is a person who trusted us with the money issues that keep them up at night. For many, their credit is the only wall standing between them and a house, a car, or a fresh start.
We have spent 17 years earning that trust. Mortgage lenders across Tampa Bay refer their own clients to us through our HomeScore program because they trust us with their deals. We hold everyone here to an incredibly high standard because someone's real life is riding on the details.
Our philosophy is simple. We take care of the customer completely and honestly, and the business takes care of itself. Take care of the people, and everything else follows. If that is how you already operate, you will fit here.
Here's Where You Come In
You will learn our operation from the ground up alongside us, growing quickly into the high-value judgment calls that drive the business.
- Master the workflow: Run daily operations using our CRM (DisputeFox), ClickUp, Airtable, and cutting-edge AI tools.
- Deploy consumer law strategy: Help us test and implement advanced consumer law tactics (FCRA, FDCPA, FCCPA, UCC) on real files.
- Build the playbook: Document our new and refined processes as you learn them to create the company's official operations manual.
- Own client outcomes: Manage daily phone, text, and email communication with empathy and absolute professionalism.
- Enforce the standard: Make sure no file drops, notes are flawless, and daily output is logged without exceptions.
- Own the analytics: Track our performance data, read the patterns behind our growth, and turn them into improvements.
- Improve the system: Raise the bar by driving fixes when a process can be done better, rather than just working inside the box.
This Role Grows as Fast as You Do
This is not a static role. As you prove you can run the operation cleanly, you will grow into owning “dispute round strategy”. You will help decide what tactic each file calls for and determine the next move before results even come back. This is the highest-value work in the company. The more you take on, the more the company grows, and the more you earn.
A Company That Keeps Climbing
Our business has nearly tripled over the last two years, built almost entirely on referrals from clients who got incredible results. That is the kind of momentum most companies only talk about. The right person does not just join it. They help drive the next record.
Something Much Bigger Than a Job
We are not looking for someone to fill a seat between nine and five and mentally clock out. We are looking for someone who wants to build something. This is the kind of opportunity that becomes part of who you are, the thing you are proud to tell people you do.
Right now we have opportunities in front of us that most people in this industry never get near. This role is the first of three we are filling, and the Operations Manager will help bring on and lead the two who follow. If you want to be the person who looks back in a few years and says you were there when it all took off, this is it.
Drawing on 17 years of experience, we are building proprietary software to solve problems no tool in this industry can. This is not a maybe-someday thing. We already have serious, unsolicited funding interest and development talks underway. Before the technology can be built, our new and refined processes have to become clean, documented systems, and you would lay that groundwork for something with the potential to change how this entire industry operates.
At a time when most companies are freezing hiring or handing jobs to AI, we are doing the opposite. This is a long-term home where you become more valuable as we grow, and where we use AI to multiply what our people can do rather than replace them.
Is This You?
No credit repair experience is required. We provide full training. What you bring is the mindset and the work habits.
- Elite communicator: You are sharp, warm, and highly professional on the phone and in writing.
- Meticulously organized: You naturally keep flawless logs, tight notes, and zero dropped balls.
- Self-managed: You manage your time without being told, prioritize well, and speak up the same day if you fall behind.
- Tech-savvy: You learn new software incredibly fast without hand-holding.
- Relentless learner: You analyze your own performance daily and constantly ask why to understand the core mechanics.
- Strictly local: You work from our South Pasadena office side by side with our team. Remote applicants will not be considered.
Write Your Own Paycheck
We are transparent about our numbers because we want people who back themselves. If you want a comfortable salary to coast on, this is not your role. If you want your income to reflect what you actually produce, keep reading.
- Base pay: $3,000 per month.
- Standard performance: around $4,500 per month, through bonuses and commissions.
- High performers: $6,000 to $7,000+ per month.
There is no ceiling here. What you earn is genuinely in your hands, and our philosophy mirrors how we treat clients. If we take care of you, you take care of us.
One thing to be clear about up front. This role starts as a contract position through a 90 day probation. When you successfully complete it, you move to a full-time W2 employee.
About Team USA Credit Repair
For 17 years we have changed lives through forensic credit repair and consumer advocacy. Where most credit repair companies send template disputes and charge monthly whether anything happens or not, we find the violations others walk past and we get paid on results. Over 5,000 clients and more than 360,000 tradeline deletions.
We also work with a network of attorneys who litigate against the bureaus and creditors. Through our primary attorney's national connections, we can match a client with a specialist FCRA attorney in any state when a case calls for it. That reach is part of what separates us from a standard credit repair shop.
Ready to Show Us What You've Got?
We have made applying simple. Use the link below to start our short application. It takes about ten minutes and guides you through each step, including a quick personality assessment and your resume. If this role felt like it was written about you, we want to hear from you.
Apply here: https://form.jotform.com/261908214002042
Pay: $36,000.00 - $84,000.00 per year
Work Location: In person
