Top 15 Customer care manager Jobs in Salem, Or

Client Advocate I
CVS Health —Salem, OR
- $43,888 - $102,081 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
8d
Customer Logistics Manager - DTS SET
Ryder System —Salem, OR
- $65,000 - $70,000 a year
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Store Manager (Sales, Customer Service)
Freeway Insurance Services America, LLC —Salem, OR
- $4,000 - $125,000 a year
- Urgently hiring
- Spanish
- English
- Mid-level
- Paid training
- Health insurance
Quick Apply
Senior Client Services Manager
MWH —Salem, OR
- $140,000 - $170,000 a year
- Full-time
- Background check
- 5 years
- Organizational skills
- Paid parental leave
- AD&D insurance
9h

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Customer Success Manager
DoorDash USA —Columbus, OH
The CSM acts as the merchants' "quarterback" post-launch — proactively managing relationships, identifying risks, coordinating cross-functional teams, and…
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7d
Client Advocate I
CVS Health —Columbus, OH
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
$43,888 - $102,081 a year
8d

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Client Advocate I

CVS Health -
Salem, OR

Apply Now

Job Details

Full-time
$43,888 - $102,081 a year
8 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Customer communication

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Client Advocate supports service & administration of Meritain products to achieve client satisfaction and profitable growth by building relationships with assigned clients, brokers and internal partners, monitoring activity and reporting for the assigned book of business, proactive & reactive support of client issues and supporting client retention.

Responsibilities

Services assigned book of business.
Acknowledges customer’s inquiry within one business day.
Creates and maintains PDET (Product Design Engineering Technology) cases as outlined in policy guidelines.
Acts as the single point of contact for client’s operational inquiries and escalated issues. Resolutions to include (but not are not limited to) claims, enrollment, ID cards, COBRA (Consolidated Omnibus Budget Reconciliation Act), FSA (Flexible Spending Account), network operations, PBM (Pharmacy Benefit Manager), customer service, EDI (Electronic Data Interchange) files, and finance.
Provides plan document interpretation and ensures the client’s questions are addressed.
Conducts client portal training.
Supports operational departments to enhance the member experience through improved workflows and process improvements.
Identifies opportunities that support account owners in developing and delivering strategic plans.

Required Qualifications

2-3 years of experience working with health insurance.
2-3 years of experience working with claims.

Preferred Qualifications

Previous experience with stop-loss products.
DG & Salesforce experience.
General knowledge of Meritain applications.
Experience in Outlook, Word, Excel, PowerPoint, and Teams.
Ability to meet deadlines.
Decision-making skills.
Conflict resolution, flexibility, time management, and active listening skills.
Knowledge and experience with administrative operations.
Professional written & verbal communication skills.
Associate’s Degree preferred.

Education

High school diploma or GED + 2 years relevant experience.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$43,888.00 - $102,081.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/21/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

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customer care manager jobs in salem, or

Client Advocate I

Customer Logistics Manager - DTS SET

Store Manager (Sales, Customer Service)

Senior Client Services Manager

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