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Medical Office Assistant - Surgery Clinic - Limited Duration

Salem Health Hospitals & Clinics -
Salem, OR

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Job Details

Full-time

Benefits

Health insurance
Tuition reimbursement

Qualifications

Office supply management
Health insurance authorizations
Patient comfort
In-person patient registration
Patient scheduling systems
Achieving HIPAA compliance
Phone communication
Outpatient clinic experience
Medical insurance coverage verification
5 years
Copy machines
Greeting customers
HIPAA
Performance Reporting
Assisting medical staff
Outpatient experience
Outpatient facility experience
Data summary reports
Medical scheduling
High school diploma or GED
Fax machines
Office supply ordering
Health record tracking
Typing
Handling patient inquiries
Clinical confidentiality policies
Epic
Faxing
Patient referrals
Managing patient records

Full Job Description

Medical Office Assistant – Surgery Clinic – Limited Duration

Salem, OR, US
Administrative / Clerical Support
Full Time
Job ID: #17025

Location: Salem Health Surgery Clinic, 665 Winter Street SE, Salem, Oregon 97301
Department: Surgery Clinic
Position Type: Full Time, 40 hours/week, Non-Exempt
Limited Duration: End date 8/24/2027 *subject to change*
Schedule: 7:45 am – 4:15 pm, Monday – Friday, may rotate to 8:15 am – 4:45 pm, Monday – Friday, based on clinic need

Your role with us

This medical office assistant plays a vital role in supporting patients by ensuring a smooth and welcoming experience from the moment they arrive. By managing scheduling, registration, insurance verification, and communication with care and accuracy, you will be helping patients access the services they need with minimal stress or delay. Your attention to detail and compassionate service directly impact patient satisfaction, comfort, and trust in their overall care experience.

What you'll do

Greet and assist patients and visitors.
Schedule appointments, follow-ups, and referrals.
Manage phone calls and messages professionally.
Verify orders and register patients accurately.
Handle no-shows and late arrivals.
Verify insurance, collect payments, and obtain authorizations.
Maintain patient records and ensure HIPAA compliance.
Enter charges and manage work queues.
Update scheduling templates as needed.
Compile data for reporting and performance tracking.
Order and maintain supplies efficiently.

Required qualifications

High School Diploma or Equivalent – Or 5 years of experience in a healthcare setting.

Additional information

Successful candidates will have exceptional computer skills, the ability to quickly master multiple computer programs, knowledge of business and office machines such as: fax, telephone, computer/printer, copier and reception skills.
Strong interpersonal skills and the ability and desire to work in a very busy, multidisciplinary setting are vital.
Good clerical skills, including typing (60 wpm) and excellent telephone etiquette with good organizational and record-keeping skills are important for success.
Preference will be given to candidates with previous outpatient medical clinic front office experience and/or EPIC system experience.

Total rewards package

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.

Why Salem Health?

Salem Health is a Top Workplace in Oregon, known for fostering a supportive culture where your contributions truly matter. As an award-winning, independent health care system, we serve our region through Salem Hospital, multiple community clinics and West Valley Hospital, ensuring broad access to high-quality care.

We believe in empowering our teams. Through Lean principles, staff help drive innovation and solve real problems. We also invest in your growth with professional development, tuition assistance, and clear career pathways. At Salem Health, you’ll find more than a job, you’ll find purpose, connection and room to thrive.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]

Apply Now

Refine Your Search

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