Communication Specialist I - Ambulance Dispatch (EMT required)
Carilion Clinic —Roanoke, VA
- $20.10 - $28.14 an hour
- Online Application
- Windows
- High school diploma or GED
- Critical & Intensive Care
- Health insurance
- Dental insurance
911 Dispatcher
Botetourt County —Daleville, VA
- $46,775 a year
- 18 years or older
- Clean driving record
- High school diploma or GED
- Paid holidays
- Health insurance
911 Communications Officer
City of Roanoke —Roanoke, VA
- $45,439.78 a year
- Overtime
- Spanish
- Computer literacy
- Writing skills
- Continuing education credits
- Health savings account
Communications Officer I
Roanoke County, VA —Roanoke, VA
- $45,197.36 a year
- 12 hour shift
- 18 years or older
- Windows
- High school diploma or GED
- Paid holidays
- Disability insurance
CERTIFIED - 911 Communications Officer Call Taker (Temporary No Benefits)
City of Roanoke —Roanoke, VA
- $25 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Driver's License
- Continuing education credits
- Health savings account
Public Liaison Assistant - Full Time
Town of Blacksburg, VA —Blacksburg, VA
- $38,157 - $39,699 a year
- Weekends as needed
- Microsoft Outlook
- Research
- Office
21h
Public Liaison Assistant - Part Time
Town of Blacksburg, VA —Blacksburg, VA
- $18.34 an hour
- Part-time
- Microsoft Outlook
- Pass drug screening
- Administrative experience
21h

Discover related jobs

Based on your search for 911 dispatcher jobs.

911 Dispatcher
Rockbridge Regional 911 Center —Buena Vista, VA
Experience in the public safety field is preferred but not required. Rockbridge Regional 911 Center is accepting applications for the position of Full-Time…
From $20.42 an hour
Quick Apply
911 Dispatcher
Botetourt County —Daleville, VA
Valid Virginia driver’s license with good driving record. The 911 Dispatcher will have a general knowledge of computers, knowledge of county geo-political…
$46,775 a year

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

911 Dispatcher/Communications Technician July 2026 Exam
City of Dublin, Ohio —Dublin, OH
Possession of a valid driver's license. Operate a multi-line phone system to process incoming 9-1-1, text-to-9-1-1, TDD (Telecommunications Device for the Deaf)…
$63,267.06 - $81,851.75 a year
911 Dispatcher/Communications Technician - Lateral July 2026
City of Dublin, Ohio —Dublin, OH
Possession of a valid driver's license. Operate a multi-line phone system to process incoming 9-1-1, text-to-9-1-1, TDD (Telecommunications Device for the Deaf)…
$63,267.06 - $81,851.75 a year

Show more jobs in cities nearby

I want to receive the latest job alert for 911 dispatcher in salem, va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

911 dispatcher jobs near salem, va

Communication Specialist jobs in Roanoke, VA

Communications Officer jobs in Roanoke, VA

Dispatcher jobs in Daleville, VA

Community Liaison jobs in Dallas, TX

Clinical Liaison jobs in Tampa, FL

Community Liaison jobs in Charlotte, NC

Hospice Liaison jobs in Indiana

Communication Specialist jobs in Brooklyn, NY

Communication Specialist jobs in Novato, CA

Communication Specialist jobs in Lorain, OH

Science Communication jobs in Michigan

Communication Specialist jobs in Akron, OH

Communications Officer jobs in Richmond, VA

Nonprofit Communications jobs in South Carolina

Communications Specialist jobs in Remote

Communications Officer jobs in Hanover, VA

Communications Officer jobs in Manhattan, NY

Security Officer jobs in Winchester, VA

Communications Officer jobs in Atlanta, GA

Communications Officer jobs in Houston, TX

Communication Specialist I - Ambulance Dispatch (EMT required)

Carilion Clinic -
Roanoke, VA

Apply Now

Job Details

Full-time
$20.10 - $28.14 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Pension plan
Vision insurance
403(b)
Gym membership

Qualifications

Computer operation
Customer communication
Windows
High school diploma or GED
Decision making
Desktop applications
Typing
EMT License

Full Job Description

Employment Status:

Full time

Shift:

Variable Hours (United States of America)

Facility:

2301 Brambleton Ave SW - Roanoke

Requisition Number:

R160798 Communication Specialist I - Ambulance Dispatch (EMT required) (Open)



How You’ll Help Transform Healthcare:

The Communication Specialist I works in the call center for Carilion Clinic Patient Transport (CCPT) department. The Communications Specialist is a central link in the safe transfer and transport of patients throughout the region and is one of the first points of contact for patients, prospective patients, discharge planners, insurance companies/brokers, physicians, facilities, 911 dispatch centers, and other Emergency Medical Services (EMS) agencies with Carilion Clinic.

#EMSHeroes



Successful candidate must be certified as an EMT-Basic, EMT-Advance, EMT-Intermediate or Paramedic in the State of Virginia.

Communication Specialist I rate starts at $20.10, with credit for EMS experience. A $7,500.00 sign-on bonus is available for external candidates who meet eligibility requirements.

The CCPT Communication Specialist I

Maintains proficiency in all CCPT Communications Center Coordinator responsibilities and serves as a resource for the Coordinator's when needed.
Primarily used for staffing the ground ambulance dispatch pods in the Communication Center. Develops and matures professional relationships with the Transfer Center staff to facilitate synergies and communication between departments.
Receives and screens calls in an efficient manner to minimize delays. Identifies and prioritizes emergency calls, routinely dispatching units in less than two minutes from the time of the initial call. Escalates flight requests to the appropriate pod for immediate assistance.
Appropriately determines the level of care required and the mode of transport needed based on CCPT scope of practice for basic life support, advanced life support, and critical care. Anticipates projected patient needs during transport based on clinical condition and history and projected out of hospital time, actively uses this information in the decision-making process as an advocate for quality and patient safety.
Schedules trips and dispatches ground ambulances, using all available tools to identify the closest, most appropriate resource, time-stamps units, monitors ambulance response times, and intervenes with clinical teams to address concerns or delays. Provides updates on arrival time to the requestor when the unit will be more than 10 minutes early or late for a scheduled pick-up.
Demonstrates sustained proficiency in multi-tasking and prioritizing work. Operates specialized computer software and computer systems in a timely and accurate manner. Minimizes delays by direct data entry into the system while the caller is on the line.
Reviews electronic medical records for demographic information, clinical information, or prior transport information to ensure an appropriate match of resources to patient need. Actively works to ensure the protection of private health information during the process.
Cancels and reschedules appointments in the dispatch software program, using attention to detail to ensure the right patient and the right cancellation reason.
Works closely with the lead pod to assist other team members as directed.
Works closely with the lead pod to assist other team members as directed. As a team member, demonstrate respect, dignity, kindness, and empathy in every encounter with patients, peers, leadership, and external parties.

What We Require:

Education: High school diploma or equivalent required.

Experience: Prior experience in a call center, 911 dispatch center, or as an Emergency Medical Services provider required.

Licensure, Certification, and/or Registration: Virginia Office of Emergency Medical Services certification required as an Emergency Medical Technician- Basic (EMT-B).

American Heart Association Basic Life Support - Health Care Provider (AHA BLS -HCP) required within 3 months of hire.

Other Minimum Qualifications: Must be proficient with keyboarding/typing and use of software applications, including Windows. Must demonstrate sustained proficiency in multi-tasking and effective communication skills focused on customer service. To learn more about our Communication and Transfer Center, read this article: CCPT Communication and Transfer Center

This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.

Compensation Range:

$20.10 - $28.14

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Recruiter:

JAMIE RATLIFF

Recruiter Email:

[email protected]

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.

When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

Comprehensive Medical, Dental, & Vision Benefits
Employer Funded Pension Plan, vested after five years (Voluntary 403B)
Paid Time Off (accrued from day one)
Onsite fitness studios and discounts to our Carilion Wellness centers
Access to our health and wellness app, Personify Health
Discounts on childcare
Continued education and training

Apply Now

Refine Your Search

911 dispatcher jobs in salem, va

Communication Specialist I - Ambulance Dispatch (EMT required)

911 Dispatcher

911 Communications Officer

Communications Officer I

CERTIFIED - 911 Communications Officer Call Taker (Temporary No Benefits)

Public Liaison Assistant - Full Time

Public Liaison Assistant - Part Time