Top 15 Benefit specialist Jobs in Salem, Va

Benefit Programs Specialist III
Virginia Department of Social Services —New Castle, VA
- Full-time
- Writing skills
- Basic math
- Mentoring
4d
Retirement Plan Operations Specialist
Guidant Financial —Roanoke, VA
- $23.55 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Microsoft Outlook
- Paid parental leave
- Paid holidays
Quick Apply
Benefit Programs Specialist II
023-Botetourt Dept Of Social Services —Botetourt County, VA
- $32,415 a year
- Full-time
- Writing skills
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
10d
Benefit Programs Specialist II
Virginia Department of Social Services —Daleville, VA
- $32,415 a year
- Full-time
- Writing skills
- Basic math
- Pass drug screening
- Paid holidays
- Disability insurance
11d
Benefit Programs Specialist IV (Franklin County)
Virginia Department of Social Services —Rocky Mount, VA
- Full-time
- Management
- Computer literacy
- Office
3d
2026-2027 Payroll/Benefits Specialist - Central Office
Montgomery County Public School —Christiansburg, VA
- $56,160.00 - $98,476.90 a year
- Full-time
- School experience
- Google Workspace
- ERP systems
- Health insurance
- Dental insurance
2h
Benefit Programs Specialist IV (Franklin County)
067-Franklin Co Dept Of Social Services —Franklin County, VA
- $38,009 - $46,000 a year
- Full-time
- Management
- Computer literacy
- Office
2d
Employee Benefit Plan (EBP) Senior Auditor
Brown Edwards —Roanoke, VA
- $60,000 - $95,000 a year
- Full-time
- CPA
- Mid-level
- Office
- Profit sharing
- Health savings account
Sr Benefits Supv
Virginia Department of Transportation —Salem, VA
- Full-time
- Word processing
- Office
- Driver's License
- Health insurance
10d
Employee Benefits Account Executive
HAWK Advisers —Roanoke, VA
- $50,000 - $70,000 a year
- Overtime
- Word processing
- English
- Research
Quick Apply
Public Benefit Specialist
Ensemble RCM LLC —Roanoke, VA
- $18.65 - $20.50 an hour
- Full-time
- Hospital
- High school diploma or GED
- Computer skills
- Tuition reimbursement

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Intake Specialist (In-Office if Local / Remote if Non-Local)
UNITED WOUND HEALING PS —Roanoke, VA
Make outbound calls to insurance eligibility departments. Create patient profile and ensure correct data entry of demographics. 401(k) match on first 4%.
$19 - $23 an hour
Quick Apply
Medical Office Specialist
LGP - Gastroenterology —Salem, VA
Work at the reception desk, answer phones, greet and communicate with patients and providers. Education support through tuition assistance, student loan…
$15.86 - $22.99 an hour
Quick Apply
3d

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Benefits Manager
CFS —Westerville, OH
Bachelor's degree in Human Resources, Public Health, or a related field. Monitor claims activity, reconcile benefit invoices, and support budgeting and…
$75,000 - $85,000 a year
4d
Employee Benefits Account Coordinator / Benefit Specialist
Higginbotham —Dublin, OH
Policy Implementation: Manage the implementation of new benefit policies by acting as the liaison between the carrier and the client; assist the client with…
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Benefit Programs Specialist III

Virginia Department of Social Services -
New Castle, VA

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Job Details

Full-time
4 days ago

Qualifications

Statistics
Record keeping
Computer operation
Customer communication
Community outreach programs experience
Staff supervision
Investigative interviewing techniques
Social service program performance evaluation
Interviewing clients
Professional ethics
Writing skills
Basic math
Welfare eligibility determination
Brochures
In-person customer service
Client assessment in social work
Employee training
Quality reports
Quality control data reporting
Case review audits
Social service program quality assurance
Decision making
Mentoring
Desktop applications
Data interpretation
Interviewing
Individual case management in social services
Computer skills
Data collection
Senior level

Full Job Description

Title Description- Benefit Programs Specialist III represents the advanced level in the occupational group. Employees are assigned advanced technical functions or projects that require considerable knowledge of all public assistance functions such as fraud or quality control case review. Employees in this class conduct the initial and ongoing eligibility determinations requiring advanced program knowledge, or provide quality control by examining cases completed by other eligibility workers for accuracy and uniformity. Work is performed independently in accordance with well-established guidelines and standards. The most complex situations are reviewed with the supervisor. The Benefit Programs Specialist III is distinguished from the Benefit Programs Specialist IV by the latter’s serving as a lead worker, providing guidance to other specialists, and supporting the supervisor by ensuring staff coverage, reviewing cases, and providing back-up supervision as required.

General Work Tasks (Illustrative Only) –

Contacts vendors for services and ensures payments to allow for the restoration or continuation of services.
Monitors efficacy, trends of programs, and completes seasonal, quarterly and yearly reports;
Participates on task forces, strategic planning, mentoring volunteers, students and new employees, teaching classes, and conducting outreach;
Reviews cases for correctness, identifies significant errors/problems in caseloads and determines if the errors/problems are with the section, unit or with an employee;
Provides statistical data and other information to support budget requests; interviews clients who provide questionable or fraudulent statements and information and determines program eligibility;
Documents data and information gathered and compares findings with established guidelines of program eligibility;
Prepares reports regarding quality control and makes recommendations to the supervisor;
Explains programs, and the rights and responsibilities of applicants and recipients, and conducts follow-up as needed;
Carries a caseload of clients receiving public assistance that involve complex issues;
Serves as a resource to staff and the public concerning public assistance programs and eligibility requirements;
Answers questions related to policies and procedures; and

Knowledge, Skills, and Abilities- Knowledge- Considerable knowledge of: applicable laws, codes, policies, and procedures related to public assistance programs; basic human behavior; financial assistance programs sufficient to determine benefits eligibility; human services programs and how each interrelates; the strategic planning process; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection, interrogation, and investigation.

Skills- Skill in operating a personal computer and the associated office and agency software.

Abilities- Demonstrated ability to: manage complex cases; read and interpret public policies and regulations sufficient to make decisions independently in a variety of public assistance program; train staff; speak in public, promoting agency programs; develop brochures and pamphlets and use audio-visual equipment; share learned information with co-workers; communicate effectively and diplomatically both orally and in writing with broad spectrum of individuals to include, but not limited to, customers, employers, courts, and medical professionals in person and on the phone; interview, gather information, re-evaluate each client’s situation, and make referrals; determine a client’s ownership share in situations where multi-ownership exists; assess client’s needs through collection and analysis of employment history and pertinent personal, family and cultural information; use various types of automated technology to establish and maintain case records, access data such as estates, retirement accounts, and real estate, reports, and manipulate data; maintain professional ethics related to confidentiality; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; and establish and maintain effective working relationships with applicants and recipients, other public and private agencies, associates, and the public in a positive and tactful manner under sometimes stressful situations; and identify customers’ needs and explore options to address these needs within the available community resources.

Education and Experience- Same as required in Benefit Program Specialist II with additional related work experience in benefit programs OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.

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Refine Your Search

benefit specialist jobs in salem, va

Benefit Programs Specialist III

Retirement Plan Operations Specialist

Benefit Programs Specialist II

Benefit Programs Specialist II

Benefit Programs Specialist IV (Franklin County)

2026-2027 Payroll/Benefits Specialist - Central Office

Benefit Programs Specialist IV (Franklin County)

Employee Benefit Plan (EBP) Senior Auditor

Sr Benefits Supv

Employee Benefits Account Executive

Public Benefit Specialist

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