Top 654 Customer specialist Jobs in Salem, Va

Customer Service Advocate
UnitedHealthcare —Roanoke, VA
- $18 - $32 an hour
- 8 hour shift
- Remote
- 18 years or older
- Sales
- Pass drug screening
- Paid training
2d
Intake Specialist (In-Office if Local / Remote if Non-Local)
UNITED WOUND HEALING PS —Roanoke, VA
- $19 - $23 an hour
- Overtime
- Microsoft Outlook
- Pass drug screening
- HIPAA
- AD&D insurance
- Paid holidays
Quick Apply
(USA) MEMBER SPECIALIST ROANOKE
Sam's Club —Roanoke, VA
- $17 - $25 an hour
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance
Retail Sales Associate
Skechers USA Retail, LLC —Roanoke, VA
- $16.00 - $16.97 an hour
- Part-time
- 18 years or older
- Merchandising
- No high school diploma
- On-the-job training
- Flexible schedule
Quick Apply
Customer Service Representative I
Service Experts Heating & AC LLC —Salem, VA
- Full-time
- Administrative experience
- High school diploma or GED
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
4d
Office Assistant
HoneyCar - Roanoke —Roanoke, VA
- Full-time
- Dealership
- High school diploma or GED
- Organizational skills
- Paid training
- Disability insurance
Quick Apply
12d
Student Financial Accounts Specialist
Virginia Western Community College —Roanoke, VA
- $45,739 - $49,521 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
7d
Operations Customer Support (In-Office, Roanoke VA)
2NSYSTEMS LLC —Roanoke, VA
- $40,000 - $55,000 a year
- Full-time
- Data analysis skills
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
VVFS Regional Coordinator
Dept of Veterans Services —Montgomery County, VA
- $60,000 - $70,000 a year
- Full-time
- Military
- Public speaking
- Mid-level
Delivery Specialist
O'Reilly Automotive Stores —Roanoke, VA
- Full-time
- Sales
- Merchandising
- Driver's License
- Employee stock purchase plan
- Health insurance
Quick Apply
Medical Records Specialist Part Time
LewisGale Medical Center —Salem, VA
- $15.00 - $19.06 an hour
- Part-time
- Entry level
- Under 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
Labor Management Specialist-1
Harmony Senior Services —Roanoke, VA
- Full-time
- Mid-level
- 401(k)
Billing Specialist
Universal Health Corporation —Roanoke, VA
- $20 - $22 an hour
- Full-time
- Background check
- Research
- Mid-level
- Health insurance
Quick Apply
Customer Success Specialist
MicroCAD Training & Consulting —Roanoke, VA
- Mid-level
- Product management
- In-person
- Health savings account
- Disability insurance
Delivery Specialist - Hub
O'Reilly Automotive Stores —Roanoke, VA
- $12.77 - $18.40 an hour
- Full-time
- Driver's License
- Communication skills
- Entry level
- Employee stock purchase plan
- Health insurance
Quick Apply
Senior Customer Support Specialist
Vitech Corporation —Blacksburg, VA
- Engineering
- Organizational skills
- Experience equivalent to degree accepted
Research Financial Analyst II
Virginia Tech —Roanoke, VA
- From $60,000 a year
- Full-time
- ERP systems
- Mid-level
- Office
Collections Specialist Mon-Fri 8am-5pm
Vital Holdings LLC —Roanoke, VA
- $19 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
Quick Apply
Health Information Management Specialist
Ensemble Health Partners —Roanoke, VA
- $18.65 - $19.90 an hour
- Part-time
- In-person
- Entry level
- Tuition reimbursement
Loss Prevention Specialist (Retail) – Roanoke, Va
HAMRICK'S INC —Roanoke, VA
- 8 hour shift
- Customer service
- Mid-level
- Driver's License
- Health savings account
- Paid holidays

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Customer Service Advocate

UnitedHealthcare -
Roanoke, VA

Apply Now

Job Details

Full-time
$18 - $32 an hour
2 days ago

Benefits

Paid training

Qualifications

Customer communication
Windows
Desktop applications
Productivity software

Full Job Description

This position is Remote in Eastern, Central, OR Mountain Time Zone. You will have the flexibility to work remotely* as you take on some tough challenges.

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

Turn on the news on any night of the week and you're likely to hear about the changes that are sweeping through our healthcare system. It's dramatic. It's positive. And it's being led by companies like UnitedHealth Group. Now, you can take advantage of some of the best training and tools in the world to help serve our existing new customers. You'll take as many as 50 - 70 calls per day from customers who have questions about their health benefits. As they advocate, you'll use your personality and our tools to help them through the health care benefits available to them, including helping them enroll in a new plan. This is no small opportunity.

This position is full-time, 40 hours per week, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shifts during our business hours between 10:00am- 8:00pm CST including the flexibility to work occasional overtime and weekends.

We offer a comprehensive 9-week paid training program. The hours during training will be 8:00AM - 4:30 PM CST from Monday - Friday. Please note that 100% attendance is required throughout the training period to ensure your success in the role. Training will be conducted virtually from your home and will be required to turn your camera on.

Watch this video to understand the expectations of being a remote worker with UnitedHealthcare.

This video features some of our Consumer Service team members sharing insights on the best parts of their job, as well as the challenges. You'll also hear about the culture and career pathing opportunities at UnitedHealthcare.

Primary Responsibilities:

Respond to and resolve, on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence
Help guide and educate customers about the fundamentals and benefits of consumer - driven health care topics to select the best benefit plan options, maximize the value of their health plan benefits and choose a quality care provider
Contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance
Assist customers in navigating myuhc.com and other UnitedHealth Group websites and encourage and reassure them to become self - sufficient

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED OR equivalent work experience
Must be 18 years of age OR older
1+ years of customer service OR call center experience
Experience with Windows PC applications, which includes the ability to navigate and learn new and complex computer system
This position involves member calls, with an expected volume of 50 - 70 calls daily. It requires full attention to work duties. Employees in this role must ensure they have uninterrupted work time during their shifts, except for scheduled breaks and lunch periods
Ability to work full-time, 40 hours per week, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our business hours between 10:00am- 8:00pm CST including the flexibility to work occasional overtime and weekends

Preferred Qualifications:

Social work, behavioral health, disease prevention, health promotion, and behavior change (working with vulnerable populations and Medicaid)
Health Care / Insurance environment (familiarity with medical terminology, health plan documents, OR benefit plan design)
Sales OR account management experience
Experience with successfully working in a remote, home - based environment, maintaining productivity, communication, and collaboration using digital tools

Telecommuting Requirements:

Reside within the Eastern, Central, OR Mountain Time Zone
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service. (UHG requires a wired internet connection: cable, DSL or fiber internet service with upload and download speeds suitable for the role and approved by operations. Minimum speed standard is 20mbps download/5mbps upload. Wireless service such as satellite, hot spot, line of sight antenna cannot be used for telecommuting)

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $18 - $32 hourly based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

Refine Your Search

customer specialist jobs in salem, va

Customer Service Advocate

Intake Specialist (In-Office if Local / Remote if Non-Local)

(USA) MEMBER SPECIALIST ROANOKE

Retail Sales Associate

Customer Service Representative I

Office Assistant

Student Financial Accounts Specialist

Operations Customer Support (In-Office, Roanoke VA)

VVFS Regional Coordinator

Delivery Specialist

Medical Records Specialist Part Time

Labor Management Specialist-1

Billing Specialist

Customer Success Specialist

Delivery Specialist - Hub

Senior Customer Support Specialist

Research Financial Analyst II

Collections Specialist Mon-Fri 8am-5pm

Health Information Management Specialist

Loss Prevention Specialist (Retail) – Roanoke, Va

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