Top 2 Front office specialist Jobs in Salem, Va

Front Desk Patient Specialist - Float
CORA Physical Therapy —Rocky Mount, VA
- $17.00 - $17.50 an hour
- Spanish
- Microsoft Excel
- Administrative experience
- Paid holidays
- Disability insurance
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Medical Front Office - Patient Service Specialist
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Front Desk Patient Specialist - Float

CORA Physical Therapy -
Rocky Mount, VA

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Job Details

$17.00 - $17.50 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Leadership training provided
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Microsoft Excel
Word embeddings
High school diploma or GED
Productivity software

Full Job Description

Patient Services Coordinator - Multi-site

Grow Your Career. Make a Difference. Thrive in Outpatient Care.

As a Patient Services Coordinator at CORA Physical Therapy, you’ll be a vital part of our clinic support team by providing meaningful patient interactions ?and exceptional customer service. You’ll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you’ll help create a great first impression and overall patient experience by demonstrating empathy and enthusiasm.

Why Choose CORA

Outpatient Setting - Make real connections and see your impact.
Competitive Pay - Your skills and dedication are recognized.
Time Off - Generous paid time off that grows with tenure and paid holidays
Full Benefits Package - Medical, dental, vision, disability & life insurance.
401(k) Program - Invest in your future.
Tuition Reimbursement - Continue your education without the burden.
Professional Development – Internal career growth opportunities, leadership training, and mentorship.
Technology that Works for You - EMR automations and AI-powered tools to save time.
Benefits vary based on employment type.

What You'll Do

As a Patient Services Coordinator at CORA, you’ll:

Greet patients warmly and build rapport through in-person and phone interactions.
Screen and answer incoming calls promptly; take messages, and relay information as needed.
Verify outpatient therapy insurance benefits (where applicable) and advise patients of financial responsibilities such as co-pays, deductibles, or co-insurance.
Manage incoming physician referrals and prescriptions; communicate first visit expectations to new patients.
Scan insurance cards, ID cards, and relevant paperwork into patient files.
Collect co-pays and deductibles, provide receipts, balance daily collections, and submit charges to the Clinic Manager.
Maintain a clean, organized, and welcoming clinic environment; sanitize spaces according to CDC guidelines.

What You'll Need

High school diploma or GED
Recent customer service experience required
Proficient in Microsoft Word and Excel
Strong communication, organization, and time management skills
Reliable, honest, and adaptable in fast-paced team environments
Preferred: Experience in a healthcare office, familiarity with basic medical terminology, and fluency in Spanish.

Who We Are

CORA Physical Therapy is a network of outpatient clinics serving communities across 10 states. We believe every patient deserves high-quality care, and every team member deserves the tools and support to thrive. Our culture is built on gratitude, curiosity, collaboration—and a commitment to Treat Everyone Right.

Apply today to become a Patient Services Coordinator with a team that sees the best in you.

CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer committed to building a team that reflects the diverse communities we serve.

#AppcastNon-Clinical

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Front Desk Patient Specialist - Float

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