Top 13 Student services Jobs in Salem, Va

Student Success Coach
Hollins University —Roanoke, VA
- $42,800 - $49,000 a year
- Weekends as needed
- Customer service
- Research
- Mid-level
Academic Advisor
Virginia Tech —Blacksburg, VA
- $58,000 a year
- Full-time
- School experience
- Mid-level
- University
Student Services Generalist
Virginia Tech —Blacksburg, VA
- $23.70 an hour
- Overtime
- Microsoft Outlook
- University
- Bachelor's degree
Assistant Director, Admissions
Radford University —Roanoke, VA
- $47,000 - $55,000 a year
- Weekends as needed
- School experience
- Spanish
- Clean driving record
Department Program Coordinator
Virginia Tech —Blacksburg, VA
- From $45,000 a year
- Overtime
- Customer service
- Mid-level
- University
5d
Assistant Director of Graduate Recruitment – Professionally Oriented Graduate Programs (PGP) & SW Region
Greater Washington, D.C Area —Blacksburg, VA
- $60,000 - $80,000 a year
- Full-time
- Classroom
- Engineering
- Mid-level
Assistant Director of Graduate Recruitment – Professionally Oriented Graduate Programs (PGP) & SW Region
Virginia Tech —Blacksburg, VA
- $60,000 - $80,000 a year
- Full-time
- Classroom
- Engineering
- Mid-level
Executive Director of Special Education and Exceptional Learners
Roanoke City School District —Roanoke, VA
- $105,456 - $175,427 a year
- Full-time
- School experience
- English
- Office

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Academic Advisor
Virginia Tech —Blacksburg, VA
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Student Success Coach
Hollins University —Roanoke, VA
Bachelor’s degree in a field related to social work, counseling, or higher education. Through coaching, case management, crisis response, and collaborative…
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Student Success Coach

Hollins University -
Roanoke, VA

Apply Now

Job Details

$42,800 - $49,000 a year

Benefits

Leadership training provided

Qualifications

Customer communication
Confidential information handling
Customer service
Faculty collaboration
Employee relationship building
Bachelor's degree
Collaboration with other professionals for student support
Student advocacy
Productivity software

Full Job Description

(posted 7/31/26)

Hollins University, a private, liberal arts university in Roanoke, Virginia that is recognized as one of the oldest institutions of higher education for women in the United States, invites applications from qualified candidates for the position of Student Success Coach.

About the Role

The Student Success Coach provides holistic, individualized support to promote student persistence, well-being, academic success, and timely degree completion. Through coaching, case management, crisis response, and collaborative interventions, the coach helps students overcome barriers, develop success strategies, and connect with campus and community resources.

Using a strengths-based and data-informed approach, the Student Success Coach collaborates with faculty and campus partners to support student success while maintaining accurate documentation and case records. This position reports to the Associate Vice President for Student Success, Well-Being, and Belonging and works in a team with two other student success coaches.

Specific responsibilities include the following:

Provide holistic, individualized coaching that promotes students’ academic success, personal well-being, leadership development, persistence, and timely degree completion.
Develop, implement, and monitor individualized student success plans, conducting regular outreach and adjusting intervention strategies to address students’ evolving academic, personal, financial, and wellness needs.
Serve as an active member of the CARE Team by managing assigned student cases, coordinating interventions, connecting students with campus and community resources, and monitoring progress toward established goals.
Design, facilitate, and assess workshops, outreach initiatives, orientation programs, and other educational experiences that support student success, resilience, belonging, and successful transition to Hollins.
Collaborate with faculty and campus partners to identify at-risk students, coordinate support services, and implement proactive retention and student success initiatives.
Maintain accurate, timely, and objective documentation of student interactions, case activity, referrals, and action plans in Athena and Maxient, ensuring compliance with university policies and best practices.
Prepare reports, analyze student success data, and contribute to institutional assessment, continuous improvement, and retention efforts.

Position Qualifications

Successful applicants will have the following qualifications and experience:

Bachelor’s degree
Minimum of two years of experience in student services, academic support, higher education, or related experience
Excellent written and verbal communication, interpersonal, and customer service skills
Excellent organizational, multitasking, detail, and accuracy skills
Demonstrated success working effectively with students
Ability to develop and maintain collaborative working relationships with faculty and staff
Ability to manage confidential and sensitive information and maintain discretion
Deep understanding of and commitment to working in and fostering a pluralistic environment
Demonstrated commitment to student success and advocacy for student needs
Proficiency with Microsoft Office
Ability and willingness to work evenings and weekends as needed

Preferred candidates will have the following:

Bachelor’s degree in a field related to social work, counseling, or higher education
Familiarity with liberal arts curriculum and single-sex, small, residential campuses
Knowledge of FERPA and other regulations related to student information

Application Process

Qualified candidates should submit a cover letter and resume to [email protected]. Candidates are encouraged to comment in their cover letter on how their contributions will further the university’s efforts to ensure student academic success and engagement. Review of applications will begin immediately and will continue until the position is filled. Semi-final candidates will be asked to submit contact information for three references. The salary range for this position is $42,800-$49,000/year, and the pay offered will be based on the selected candidate’s experience and qualifications. Once the selected candidate accepts a contingent employment offer, a criminal history background check will be conducted.

About Hollins

Hollins University is dedicated to academic excellence, creativity, belonging, and preparing students for lives of purpose. Hollins provides an outstanding and academically rigorous undergraduate liberal arts education for women and entrepreneurial and innovative graduate programs for all in a gender-inclusive environment. The university promotes opportunities for research, education abroad, and leadership training, and offers real-world experience through global internships supported by an extensive alumnae/i network.

Hollins University is committed to providing equal opportunity in employment. No employee or applicant shall be discriminated against on the basis of race, color, religion, sex (including transgender status, sexual orientation, pregnancy, and gender identity), national or ethnic origin, age, disability, genetic information, military or veteran status, or any other category protected by applicable state and federal laws.

Visit www.hollins.edu for more information.

Apply Now

Refine Your Search

student services jobs in salem, va

Student Success Coach

Academic Advisor

Student Services Generalist

Assistant Director, Admissions

Department Program Coordinator

Assistant Director of Graduate Recruitment – Professionally Oriented Graduate Programs (PGP) & SW Region

Assistant Director of Graduate Recruitment – Professionally Oriented Graduate Programs (PGP) & SW Region

Executive Director of Special Education and Exceptional Learners

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