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The Senior Manager of Facilities and Maintenance will be responsible for the strategic management and operational oversight of all facilities-related activities within the organization. This role involves oversight of the opening and completion of all maintenance, refurbishment and construction and capital projects approved by leadership. The Sr Manager of Facilities and Maintenance will lead a team of facilities professionals, ensuring the maintenance of retail locations, optimizing facility performance, and managing vendor relationships. This role requires a strong background in facilities management, excellent problem-solving skills, and a proactive approach to maintaining a safe and efficient working environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Oversee the daily operations and maintenance of retail locations, including refrigeration, HVAC, plumbing, electrical systems, fire suppression systems, and general building upkeep.
Develop and implement maintenance schedules, tools, and preventive maintenance programs to minimize downtime and extend asset lifespan.
Implement and utilize time/cost savings tools to better serve our stores. Includes Service Channel as others as appropriate.
Ensure all facilities comply with health, safety, and environmental regulations and standards.
Partner with other workstreams to identify and implement: Environmental, Compliance, Cost Savings programs for CHEF’STORE assets. This includes researching, evaluating, and implementing (as approved) energy, emissions and other programs to meet/exceed both government requirements.
Manage and execute all new store FF&E needs for store readiness and handoff to operations.
Collaborate with construction team to build and execute new store “handoff” process Including: Punch list resolution at store completion, equipment and building warranty information, vendor transition, and other applicable items.
Manage relationships with external vendors, contractors, and service providers, ensuring service levels meet company standards.
Oversee the procurement and management of contracts for maintenance services, repairs, and facility upgrades.
Develop and manage multi-million facilities and maintenance budget, including tracking expenditures, forecasting needs, and identifying cost-saving opportunities.
Analyze maintenance and operational costs to drive efficiencies and support financial goals.
Plan and coordinate facility improvement projects, renovations, and expansions.
Work with internal stakeholders, architects, and contractors to ensure projects are completed on time, within budget, and to the required standards.
Develop and implement emergency response plans and procedures to address facility-related incidents and emergencies.
Lead the response to urgent maintenance issues and ensure prompt resolution.
Maintain accurate records of maintenance activities, service requests, and facility conditions.
Prepare and present reports on facilities performance, maintenance issues, and project status to senior management.
Lead, mentor, and manage a team of facilities and maintenance professionals, including technicians and support staff.
Provide training, guidance, and performance evaluations to ensure high levels of team effectiveness and productivity.
SUPERVISION:
RELATIONSHIPS
Internal: The incumbent is required to interact with all employees at all levels of responsibility throughout the company.
External: The incumbent is required to interact with customers and other service providers including General Contractors and all construction suppliers (i.e., fixtures/equipment, refrigeration, HVAC, signage, etc.)
WORK ENVIRONMENT
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts.
The employee is occasionally exposed to high, precarious places; fumes or airborne particles; outside weather conditions; and risk of electrical shock.
The noise level in the work environment is usually moderate but may on occasion be loud.
Working in refrigerated and freezer area in which temperatures may range from -10 degrees Fahrenheit to 36 degrees Fahrenheit.
MINIMUM QUALIFICATIONS
5+ years of experience in facilities management, with a focus on retail environments.
Proven experience in managing maintenance teams, vendor relationships, and facility operations.
Strong understanding of building systems, safety regulations, and maintenance best practices.
Excellent problem-solving, organizational, and project management skills.
Effective communication and interpersonal skills, with the ability to work collaboratively across departments.
Proficiency in facilities management software and Microsoft Office Suite.
Ability to Travel including overnights, weekends, and holidays, as necessary. Up to 75%
Certifications/Training
Licenses
PREFERRED QUALIFICATIONS
Experience supporting multi-site retail or grocery environments, preferably with refrigerated or food-safe facilities.
Demonstrated success managing large-scale capital projects, including new store openings, remodels, and refresh programs.
Experience with sustainability initiatives such as energy management, emissions reduction, or ESG compliance programs.
Strong financial acumen with experience building long-range capital plans and lifecycle asset management strategies.
Experience implementing or optimizing CMMS or facilities management platforms (e.g., ServiceChannel) to drive performance and reporting.
EDUCATION
Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field, or equivalent work experience.
PHYSICAL QUALIFICATIONS
This role will also receive an annual incentive plan bonus and long-term incentive.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.
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Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between
$105,000 - $160,000
***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***
