Top 87 Technology management Jobs in Salem Or

Information Technology Service Desk Manager
Oregon State Department of Police —Salem, OR
- $7,911 - $12,237 a month
- Full-time
- Mid-level
- Bachelor's degree
- Mentoring
18h
Test Script and Configuration Management Analyst (Information Systems Specialist 6)
Department of Justice —Salem, OR
- $6,182 - $9,361 a month
- Online Application
- Hybrid work
- Computer science
- 5 years
- Mid-level
- Paid holidays
- Dental insurance
7d
Technical Product Manager, Service Management Platform, Service Catalog & Request
RTX Corporate —Salem, OR
- $132,400 - $251,600 a year
- Full-time
- Remote
- 5 years
- Continuous improvement
- Product management
- Paid holidays
- Disability insurance
Operations Training Manager (Remote)
SOLV Energy, LLC —Salem, OR
- $106,669 - $128,003 a year
- Full-time
- Remote
- Construction site
- ERP systems
- Project management
- Paid holidays
- Disability insurance
Quick Apply
2d
IT Infrastructure and Operations Manager
Altimeter Solutions Group LLC —Salem, OR
- $95,000 - $110,000 a year
- Computer science
- Computer Science
- Basic math
Quick Apply
Project Manager II
CareOregon —Salem, OR
- $102,330 - $125,070 a year
- Full-time
- Senior level
- Leadership
- 2 years
- Wellness program
- Paid jury duty
Director Business Management & Data Products – Growth Analytics
CVS Health —Salem, OR
- $144,200 - $288,400 a year
- Full-time
- Finance
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
14d
Director of Information Technology
Precinmac —Albany, OR
- $185,000 - $215,000 a year
- Computer science
- Computer Science
- ERP systems
10d
Service Management Office (SMO) Senior Project Manager
NTT Ltd —Salem, OR
- $101,400 - $211,250 a year
- 3 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Health savings account
- AD&D insurance
14d
SMO Asset & Configuration Management Process Owner
NTT Ltd —Salem, OR
- $91,040 - $136,560 a year
- Full-time
- 6 years
- Senior level
- Health savings account
- AD&D insurance
Data Operations Manager (Business Operations Manager 2)
Department of Human Services —Salem, OR
- $7,911 - $11,657 a month
- Online Application
- Background check
- Clean driving record
- Customer service
- Loan forgiveness
14d
Manager - Cyber Resilience
CVS Health —Salem, OR
- $83,430 - $222,480 a year
- Full-time
- High school diploma or GED
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Lead Director - Network and Data Center Engineering
CVS Health —Salem, OR
- $144,200 - $288,400 a year
- Full-time
- HIPAA
- High school diploma or GED
- Bachelor's degree
- Health insurance
- Dental insurance
Director , Product Management - AI Claims Platform
CVS Health —Salem, OR
- $144,200 - $288,400 a year
- Full-time
- Computer Science
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Executive Director, Software Engineering
Banner Health —Salem, OR
- $73.76 - $140.84 an hour
- Full-time
- Remote
- Azure
- Computer Science
- Java
Project Controls - Engineer III/Lead Engineer
PerkinElmer —Salem, OR
- $79,000 - $118,000 a year
- Full-time
- Military
- Master's degree
- Continuous improvement
Director, Data Science Operations
Kemper Insurance —Salem, OR
- $160,555 - $226,500 a year
- Email
- Remote
- Computer Science
- Java
- SQL
- Health insurance
- Dental insurance
Quick Apply
7d
Systems Manager - Slate Enrollment Management
Linfield University —McMinnville, OR
- $70,000 a year
- Full-time
- Customer service
- Analysis skills
- Supervising experience
Quick Apply
6d
Lead Data Privacy Engineer
CVS Health —Salem, OR
- $106,605 - $284,280 a year
- Full-time
- Azure
- HIPAA
- 3 years
- Health insurance
- Dental insurance
Senior Manager - Software Development Engineering
CVS Health —Salem, OR
- $106,605 - $284,280 a year
- Full-time
- Azure
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
19h

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Information Technology Service Desk Manager

Oregon State Department of Police
Salem, OR

Apply Now

Job Details

Full-time
$7,911 - $12,237 a month
18 hours ago

Qualifications

Managing technical support teams
Staff supervision
Mobile device support
Performance improvement leadership
Team member evaluation
Technical support via phone
Managing teams in a customer support role
Coaching
Staff scheduling
IT service management
Team scheduling
Performance feedback (performance evaluation method)
Mid-level
Team development
Hiring
Policy & process development
Bachelor's degree
Desktop (troubleshooting support)
Team training
Incident management operations support
Customer support ticket management
Mentoring
Call monitoring
Schedule creation
Customer support
Technical training
Operational excellence initiatives
Leadership
2 years
Call center management

Full Job Description

Initial Posting Date:

07/23/2026

Application Deadline:

08/06/2026

Agency:

Oregon State Department of Police

Salary Range:

$7,911 - $12,237

Position Type:

Employee

Position Title:

Information Technology Service Desk Manager

Job Description:

The Oregon State Police in Salem, Oregon is hiring for one (1) Full-Time, Permanent Information Technology Service Desk Manager position. This position is an in-office position without the opportunity for a hybrid or remote work schedule.

Studies have shown that people from underrepresented backgrounds are less likely to apply for jobs unless they believe they meet all the qualifications and preferred skills described in a job description. We are most interested in finding the best candidate for the job and recognize that candidate may be one who comes from a less traditional background. If you meet key qualifications for the job and believe you would be a good fit, we encourage you to apply; please use your resume and cover letter to address your qualifications and the preferred skills for this position.

If you require an alternate format to complete the employment process, or to request a copy of the position description, please contact [email protected] and reference REQ-203991.

The salary listed is the non-PERS (Public Employee Retirement System) qualifying salary range. Prior to applying you should ensure all sections of your Workday Job History page is accurate and complete. This information is utilized during the pay equity analysis phase.

The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Summary of Job Duties:

In this position, you will manage daily operations of the Oregon State Police Information Technology Service Desk functions including call center support, desktop/mobile device terminal support in the field and headquarters, and support of all agency telephones and mobile computing devices in a manner that is consistent with the values of accountability, transparency and a commitment to high quality service delivery. Your responsibilities will include assigning work, developing work procedures consistent with agency policy, establishing work schedules, and monitoring work performed by subordinates in order to meet established goals, objectives and target dates. In this position, you will also evaluate the quality of customer service that staff provide; perform routine supervisory functions; conduct staff meetings; prepare instruction and training for line staff; and resolve disputes within the working unit. You will continuously monitor performance of the unit and seeks out process improvement and efficiencies.

Minimum Qualifications/Eligibility Requirements:

Five years of lead work, supervision, or progressively related experience; OR two years of related experience and a bachelor's degree in a related field.

Note: If you are selected to move forward in the selection process, you must provide official transcripts from all institutions of higher education that were used in the award of your degree.

Preferred Skills:

Call Center / Help Desk Leadership: Proven experience managing or leading a high-volume call center, service desk, or help desk environment, with a strong understanding of SLAs, ticket management, and customer support metrics.
Team Management & Leadership: Demonstrated management experience leading technical support teams, including hiring, coaching, mentoring, and developing IT support staff.
Performance Management: Hands-on experience with performance management processes, including setting KPIs, conducting performance reviews, implementing improvement plans, and driving team accountability.
On-Call & Incident Management: Experience managing or participating in 24/7 on-call rotations, major incident response, and ensuring rapid resolution of critical issues outside of normal business hours.
IT Service Delivery Optimization: Strong background in driving continuous improvement initiatives, process development, and service level performance within a service desk or technical support environment.

This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur.

The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Selection Process:

The process will be comprised of the following evaluation assessment (subject to change).

Interview

How to Apply:

Apply in Workday by the deadline listed above, failure to submit your application by 11:59PM of the above listed date will result in automatic disqualification of your application. You must submit a resume demonstrating your experience as it relates to the minimum qualifications for the position. In addition to a resume, you must submit a cover letter – no more than two pages in length – addressing how you meet each preferred skill for this position. Failure to attach a resume addressing the minimum qualifications and a cover letter addressing the preferred skills will result in disqualification of your application. Please submit these documents in either MS Word or PDF format. Documents submitted in formats other than MS Word or PDF will not be reviewed and will result in disqualification of your application. Please only attach documents that are requested in this posting. Any additional documents that are submitted at this stage, will not be reviewed. After applying be sure that you answer the questionnaires related to citizenship and Veteran’s Preference points. In order to receive Veteran’s Preference points, this is a required questionnaire.

The Oregon State Police does not offer visa sponsorships.

U.S. Veteran and/or Oregon National Guard Servicemember Status Designation

Eligible veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference.

For more information, please visit Veterans Resources.

Additional Information:

Diversity, Equity, and Inclusion at OSP

Background Hiring Information

Employee Benefits

Pay Equity Information & Resources

What You Need to Know to Get the Job

Apply Now

Refine Your Search

technology management jobs in salem or

Information Technology Service Desk Manager

Test Script and Configuration Management Analyst (Information Systems Specialist 6)

Technical Product Manager, Service Management Platform, Service Catalog & Request

Operations Training Manager (Remote)

IT Infrastructure and Operations Manager

Project Manager II

Director Business Management & Data Products – Growth Analytics

Director of Information Technology

Service Management Office (SMO) Senior Project Manager

SMO Asset & Configuration Management Process Owner

Data Operations Manager (Business Operations Manager 2)

Manager - Cyber Resilience

Lead Director - Network and Data Center Engineering

Director , Product Management - AI Claims Platform

Executive Director, Software Engineering

Project Controls - Engineer III/Lead Engineer

Director, Data Science Operations

Systems Manager - Slate Enrollment Management

Lead Data Privacy Engineer

Senior Manager - Software Development Engineering

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