Top 2 Front desk manager Jobs in Salida, Co

Front Desk Agent
Best Western Vista Inn —Buena Vista, CO
- From $19 an hour
- Part-time
- Hospitality
- Inventory management
- Customer service
- Employee discount
Quick Apply
FRONT DESK AGENT | free on-site housing and utilities
Monarch Mountain Lodge —Salida, CO
- $18 - $21 an hour
- Weekends as needed
- Microsoft Word
- Background check
- 18 years or older
- Free parking
- Paid jury duty
Quick Apply
21h

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Front Desk Agent
Best Western Vista Inn —Buena Vista, CO
Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.
From $19 an hour
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Front Desk Agent

Best Western Vista Inn
Buena Vista, CO

Quick Apply

Job Details

Part-time | Full-time
From $19 an hour

Benefits

Employee discount

Qualifications

Hospitality
Customer service
High school diploma or GED
Front desk
Guest services
Phone etiquette
Hotel experience

Full Job Description

Job Summary: Represents the hotel to the guest throughout all stages of the guest’s stay by working with all hotel personnel to ensure every guest experiences superior customer care. Responsibilities include registering guests, assigning rooms, accommodating special requests, and ensuring the guests have a pleasant stay and smooth checkout.

Job Duties:

Maintains an inventory of vacancies, reservations and room assignments.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Knows room locations, types of rooms available, and room rates.
Registers arriving guests and assigns rooms.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Uses persuasive selling techniques to sell rooms and to promote other services of the hotel. Knows daily activities and meetings taking place in the hotel.
Reports any unusual occurrences or requests to the manager or assistant manager.
Manages and resolves all guest complaints in a professional and courteous manner.
Processes guest check-outs and handles monetary transactions.
Maintains customers’ privacy.
Maintains a high level of professional appearance and demeanor.
Performs other duties as assigned.

Qualifications:

High school diploma or equivalent.
Previous hotel-related experience preferred.
Ability to communicate with public, hotel staff, and management in a professional manner.
Knowledge of surrounding areas and local events.
Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures. Able to properly secure guest information.
Ability to learn safety, emergency, and accident prevention policies and procedures.
Skilled in the use of front office equipment.
Knowledge of proper telephone etiquette.
Ability to work a flexible schedule, including weekends and holidays.'
In personWork Location:
One location

Work Remotely

Pay: From $19.00 per hour

Expected hours: 24.0 – 40.0 per week

Benefits:

Employee discount

Education:

High school or equivalent (Preferred)

Experience:

Hotel experience: 1 year (Preferred)

Work Location: In person

Quick Apply

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front desk manager jobs in salida, co

Front Desk Agent

FRONT DESK AGENT | free on-site housing and utilities

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