Top 3 phone operator Jobs in salinas, ca

Phone Operator: Schedule Wed - Sun 12pm - 9pm
Cypress Healthcare Partners —Salinas, CA
- $23 - $26 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Union PBX Operator
Hyatt Vacation Ownership —Carmel-by-the-Sea, CA
- $23.65 an hour
- Weekends as needed
- Working with individuals with disabilities
- Entry level
- Resort
PBX Operator (Full Time)
Pebble Beach —Pebble Beach, CA
- $19 an hour
- Overtime
- Windows
- Typing
- In-person
- Health insurance
- Dental insurance

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The Assistant Front Office Manager is responsible for assisting the Front Office Manager in the supervision of the entire front office operations to ensure…
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Union PBX Operator
Hyatt Vacation Ownership —Carmel-by-the-Sea, CA
Agent is responsible for answering calls in order, recording the guest request and then pursuing the issue to a resolution. Support team to reach common goals.
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Phone Operator: Schedule Wed - Sun 12pm - 9pm

Cypress Healthcare Partners -
Salinas, CA

Quick Apply

Job Details

Full-time
$23 - $26 an hour

Qualifications

Phone communication
Writing skills
Health insurance policy knowledge
Data interpretation
Medical terminology

Full Job Description

Schedule: Wednesday - Sunday 12 pm - 9 pm

Salinas Valley Health Clinics

SUMMARY

The Phone Operator must be able to perform the duties described within as well as to meet the company’s qualifications and provide excellent customer service. The person in the position of Phone Operator will assist patients by answering a multi-line phone system with accuracy and efficiency and log all phone calls in EMR. All duties and responsibilities of the job description for Medical Receptionist also apply to this position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes but not limited to the following:

Answer incoming calls, provide coverage to all phone queues, minimum 7 hours/day log in time expectation.
Meet call center daily goals objectives
Adheres to all phone system related policies
Follow all phone system related company policies, in real time.
Ensure EMR tasks are completed according to timeliness requirements
Adhere to patient-centered medical home policies and procedures in conjunction with NCQA guidelines
Miscellaneous tasks assigned by management
Other duties as assigned

EDUCATION and/or EXPERIENCE

The employee performing this position is expected to hold a High school diploma or general education degree (“GED”); and at least 1 year (preferably 2 years) related call center experience (e.g., health care setting, customer service, etc.) and/or training; or equivalent combination of education and experience. The employee performing this position is expected to have some experience with medical terminology and understanding of medical insurance process. He/she must be able to understand or quickly learn about the differences between and among patients with private insurance, Medicare, Workers’ Compensation and self-paying patients, etc.

PREFERRED

Bilingual in Spanish.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

KNOWLEDGE

The jobholder must demonstrate current competencies applicable to the job position.

Excellent customer service
Problem resolution skills
Critical thinking skills and ability to analyze datasets
Effective verbal and writing skills
Microsoft Office knowledge (Word, Excel, and Outlook)
Demonstrates customer-focused interpersonal skills and interacts effectively with practitioners, the interdisciplinary healthcare team, community agencies, patients, and families who may have diverse opinions, values, and religious and cultural ideals.
Demonstrates ability to work autonomously and be directly accountable for results
Demonstrates flexibility
Exhibits capability to influence and negotiate individual and group decision making
Possesses skills to function effectively in a fluid, dynamic, and rapidly changing environment
Displays proven ability to positively influence behavior and outcomes

SKILLS:

Skill in appropriate assessment and assistance techniques.
Skill in appropriate use of universal precautions, safe workplace and confidentiality methods.
Skill in health information management by appropriately charting patient data.

CONDITION OF EMPLOYMENT:

Proof of identity and legal authority to work in the U.S. is a condition of employment. Cypress Healthcare Partners/Salinas Valley Health Clinics will not sponsor applicants for work visas.

The range displayed on this job posting reflects the target for new hire salaries for this position.

Quick Apply

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phone operator jobs in salinas, ca

Phone Operator: Schedule Wed - Sun 12pm - 9pm

Union PBX Operator

PBX Operator (Full Time)

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