Top 4 Tech support associate Jobs in Salinas, Ca

IT Support Associate II, OTS
Amazon.com Services LLC —Salinas, CA
- $23 - $37 an hour
- Full-time
- Mid-level
- Windows
- Fair chance
- Paid parental leave
- Health insurance
Program Success Associate (Canadian French/ English Bilingual - West Coast)
Tuition.io, Inc. —California
- $21.64 - $26.44 an hour
- Overtime
- Remote
- Background check
- Google Workspace
- Salesforce
- Health savings account
- Health insurance
Quick Apply
Program Success Associate (West Coast Only)
Tuition.io, Inc. —California
- $21.64 - $26.44 an hour
- Overtime
- Remote
- Background check
- Spanish
- Google Workspace
- Health savings account
- Health insurance
Quick Apply

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Program Success Associate (Canadian French/ English Bilingual - West Coast)
Tuition.io, Inc. —California
2+ years of previous customer service experience in a tech start-up environment utilizing internal software platforms or 3+ years customer service/call center…
$21.64 - $26.44 an hour
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Program Success Associate (Canadian French/ English Bilingual - East Coast)
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IT Associate - (Entry Level)
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Associate degree or coursework in Information Technology or related field. The Entry-Level IT Support Specialist provides first-line technical support to end…
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tech support associate jobs near salinas, ca

IT Support Associate II, OTS

Amazon.com Services LLC -
Salinas, CA

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Job Details

Full-time
$23 - $37 an hour

Benefits

Paid parental leave
Health insurance
Parental leave
Employee assistance program
401(k) matching
Benefits from day one

Qualifications

Customer communication
On-site technical support
Network hardware support
Linux support
IT operations
CCNA
AWS Certification
Hardware maintenance
Equipment troubleshooting
Mid-level
Windows
IT infrastructure
Team training
CompTIA Network+
Resolving technical support tickets
Handling customer service requests
Hardware management
Technical training
1 year
Team motivation (leadership skill)
CompTIA A+

Full Job Description

DESCRIPTION

About OpsTech IT
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OpsTech IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.

About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within an Amazon Operations facility that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.

What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit.

Key job responsibilities
Responsibilities include, but are not limited to

Allocation, maintenance and troubleshooting of IT equipment used in Amazon Operations facilities
Handles support requests and procedures across the network
Assist in training new hires
Continuous learning of new technologies
Ability to support customers from multiple buildings in the area, as well as remote customers
Ability to move up to 49lbs as well as stand and walk for 10-12 hours at a time with or without reasonable accommodation

BASIC QUALIFICATIONS

Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Experience in a dynamic environment with a high degree of customer service
1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience
1+ years of Windows, Mac or Linux Operating systems support experience or equivalent experience

PREFERRED QUALIFICATIONS

CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.

USA, CA, Salinas - 23.00 - 37.00 USD hourly

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tech support associate jobs in salinas, ca

IT Support Associate II, OTS

Program Success Associate (Canadian French/ English Bilingual - West Coast)

Program Success Associate (West Coast Only)

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DESCRIPTION

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

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