Top 137 Customer service Jobs in Salisbury, Md

Customer Service Specialist
Curtis Lane Holdings LLC —Delmar, DE
- Full-time
- Writing skills
- Ability to lift 50 pounds
- Math
Quick Apply
12h
Front Desk Receptionist
Drive Time, Inc. —Salisbury, MD
- $16 - $17 an hour
- Part-time
- Spanish
- English
- Office
Quick Apply
3d
Front Desk Agent
Wingate Salisbury —Salisbury, MD
- From $16 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
- Employee discount
- Flexible schedule
Quick Apply
5h
Guest Service Manager
Hampton Inn & Suites by Hilton Fruitland/South Salisbury, MD —Fruitland, MD
- $22 - $27 an hour
- Full-time
- Mid-level
- Hotel
- In-person
- Paid time off
- Employee discount
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Front Desk Coordinator - Salisbury, MD
The Joint Chiropractic —Salisbury, MD
- $18 - $20 an hour
- Full-time
- High school diploma or GED
- Clinic
- Ability to lift 50 pounds
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Guest Service Agent
Courtyard Salisbury —Salisbury, MD
- $15 - $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
Residence Inn Salisbury —Salisbury, MD
- $15 - $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Customer Service Associate
Wawa, Inc. —Salisbury, MD
- $15.50 - $19.25 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Customer Service/Sales
Home Depot —Salisbury, MD
- $15 - $18 an hour
- Entry level
Guest Service Representative - Daytime
Nothing Bundt Cakes #286 —Salisbury, MD
- Part-time
- Bakery
- Entry level
- 401(k) matching
- Employee discount
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Customer Service Associate I
Dollar Tree —Salisbury, MD
- $15.00 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate
Roses/Roses Express/Maxway/Bills Dollar/Super Dollar/Bargain Town/Super 10 —Salisbury, MD
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply
Front Desk Representative
Clearway Pain Solutions —Salisbury, MD
- $17 - $19 an hour
- Full-time
- Organizational skills
- In-person
- 1 year
- AD&D insurance
- Disability insurance
Quick Apply
Front Office Coordinator
Pivot Physical Therapy —Salisbury, MD
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
Customer Service Teller
Burke & Herbert Bank & Trust —Salisbury, MD
- $17 - $19 an hour
- Part-time
- Computer literacy
- Basic math
- Office
- Paid parental leave
- Paid holidays
Quick Apply
4d
Customer Service Representative (Loan Consultant I)
Lendmark Financial Services —Salisbury, MD
- $20 - $22 an hour
- Full-time
- Spanish
- Microsoft Excel
- English
- Paid holidays
- Disability insurance
Customer Service Rep JV
American HomePatient —Salisbury, MD
- $15 - $20 an hour
- Customer service
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Guest Service Representative - afternoon/evenings/weekends
Nothing Bundt Cakes #286 —Salisbury, MD
- Part-time
- Bakery
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
Customer Service Associate I
Family Dollar —Salisbury, MD
- $15.00 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Relations Specialist
Spectrum Control, Inc. —Delmar, DE
- $50,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid time off
- Benefits from day one
Quick Apply

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Customer Service Specialist

Curtis Lane Holdings LLC
Delmar, DE

Quick Apply

Job Details

Full-time
12 hours ago

Qualifications

Customer communication
Customer order taking
Parts administration experience within retail industry
Math
Retail store product knowledge
Industrial equipment

Full Job Description

Description:

The Customer Service Specialist serves as a key business partner for our Parts and Service Departments’ profitability and success. This entails maintaining a high level of customer satisfaction including establishing and identifying customer needs, effectively meeting their needs by initiating thoughtful communication to understand the customer, initiating and building rapport, and maintaining their trust and continued patronage.

The importance of this role is to be the “face” of Curtis Lane Equipment and its products/services and must effectively collaborate with the team, customer, business partners and vendors to convey satisfactory customer service at all times, abiding by the Company’s three (3) core values of Honesty, People and Growth, exhibiting a people focus perspective and genuine care and pride in our organization.

This role will be responsible for effective problem solving and must consistently provide assertive diligence in building customer relationships, meeting and resolving customer inquiries/concerns to full resolution as well as incorporating use of team/leader support and guidance as necessary, keeping key team members informed and up to date on status of equipment/parts in order to best meet customer needs.

Duties and Responsibilities

Greeting customers to address their needs which may entail identifying the parts they need, answer questions about products, and provide information. Following up with customers in a timely manner when to handle their needs.
Utilize computer systems and parts, diagrams to locate and identify correct parts based on customer descriptions or equipment information, assess and meet rental needs
Receive and stock incoming parts, maintain accurate inventory levels, and monitor stock levels to ensure timely recording.
Process customers orders, pull parts from inventory, and prepare.
Promoting parts sales to customers, identifying potential sales opportunities, and achieving sales targets.
Unload incoming shipments, verify parts quantities, and process outgoing orders.
Maintain a clean and organized parts department, including labeling shelves and bins properly, keeping the showroom parts section neat and organized, sweeping floors and dust shelves.
Collaborate with service technicians to identify necessary parts for repairs and ensure timely delivery.
Stay updated on training/certifications assigned or needed, new products, parts numbers, and manufacturer specifications.
Communicate and collaborate across all departments verbally and in writing to best meet customer needs.
May perform additional duties and assignments in order to meet performance expectations and customer needs.

Requirements:

Qualifications/Requirements

Basic understanding of Bobcat equipment or industrial components and how they function.
Ability to navigate parts catalogs and inventory, systems and applications.
Excellent communication and interpersonal skills to interact effectively with customers.
Ability to accurately identify parts, verify part numbers, and maintain accurate inventory records.
Prior customer service experience (minimum of 1 year)
Ability to prioritize task, manage multiple orders, and customer concerns.
Must pose a high level of confidence and transparency in sharing knowledge, advice to customers regarding their options.

Physical/Sensory Needs:

May lift, carry, push, pull up to 50lbs at a time frequently, using assistance as need. Requires walking, climbing stairs/ladders, bending, crouching, crawling, pushing, pulling, lifting, carrying, using required safety measures. Uses keyboards, monitors, and computers, phones, copy machines and other business equipment as well as tools/machinery requiring vision, listening, mathematical aptitude also hand/eye coordination and finger hand dexterity as well as use of legs, feet, arms, hands, fingers, in operating machinery. Must be able to work indoors, standing for up to 100% of the work schedule and may also require outdoors in varying weather conditions up to 30% of the work schedule.

PI488cd9b76779-25404-40952883

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Refine Your Search

customer service jobs in salisbury, md

Customer Service Specialist

Front Desk Receptionist

Front Desk Agent

Guest Service Manager

Front Desk Coordinator - Salisbury, MD

Guest Service Agent

Guest Service Agent

Customer Service Associate

Customer Service/Sales

Guest Service Representative - Daytime

Customer Service Associate I

Customer Service Associate

Front Desk Representative

Front Office Coordinator

Customer Service Teller

Customer Service Representative (Loan Consultant I)

Customer Service Rep JV

Guest Service Representative - afternoon/evenings/weekends

Customer Service Associate I

Customer Relations Specialist

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