Top 13 Hotel housekeeping manager Jobs in Salisbury, Nc

Hotel Guest Service Representative - Holiday Inn Express & Suites Salisbury, NC
Holiday Inn Express & Suites Salisbury NC —Salisbury, NC
- Part-time
- Sales
- Computer literacy
- Writing skills
- Disability insurance
- Dental insurance
Quick Apply
Operations Manager
Naman Hotels —Concord, NC
- Weekends as needed
- Mid-level
- Hotel
- Computer skills
- Relocation assistance
- Health insurance
Quick Apply
Hotel Housekeeping Manager
SpringHill Suites Concord —Concord, NC
- $40,000 - $42,000 a year
- Weekends as needed
- Customer service
- Mid-level
- Hotel
Quick Apply
1d
Front Desk Associate/Guest Services
Holiday Inn Express & Suites Lexington —Lexington, NC
- Weekends as needed
- Inventory management
- Hotel
- High school diploma or GED
- Employee discount
- Opportunities for advancement
Quick Apply
2d
Hotel Housekeeping Attendant
SpringHill Suites Concord —Concord, NC
- $15.25 an hour
- Part-time
- Hotel
- Ability to stand for extended periods
- Entry level
Quick Apply
Guest Service Representative
Hilton Garden Inn Charlotte/Mooresville, NC —Mooresville, NC
- Part-time
- Hotel
- High school diploma or GED
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Houseperson
Hilton Garden Inn Charlotte/Mooresville, NC —Mooresville, NC
- Part-time
- Hotel
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Hotel Room Attendant
Hilton Garden Inn Charlotte/Mooresville, NC —Mooresville, NC
- Weekends as needed
- Customer service
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Night Auditor
Hilton Garden Inn Charlotte/Mooresville, NC —Mooresville, NC
- Part-time
- Hotel
- High school diploma or GED
- Math
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent - Hotel
Holiday Inn Express Charlotte Southwest —Concord, NC
- From $12 an hour
- Part-time
- Hotel
- High school diploma or GED
- Cleaning
- Paid time off
- Employee discount
Quick Apply
5d
Housekeeping
InTown Suites —Kannapolis, NC
- Part-time
- Customer service
- Hotel
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Room Attendant
Comfort Inn and Suites Statesville - Mooresville —Statesville, NC
- Full-time
- High school diploma or GED
- Entry level
Quick Apply

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hotel housekeeping manager jobs near salisbury, nc

Hotel Guest Service Representative - Holiday Inn Express & Suites Salisbury, NC

Holiday Inn Express & Suites Salisbury NC
Salisbury, NC

Quick Apply

Job Details

Part-time

Benefits

Disability insurance
Dental insurance
Paid time off
Vision insurance
Life insurance
Referral program

Qualifications

Visitor query response
Computer operation
Hotel and accommodations payment processing
Cash amount verification
Phone communication
Professional ethics
Writing skills
Employee relationship building
Answering guest questions
High school diploma or GED
Phone customer support
Cash register operations
Property management systems (PMS)
Computer skills

Full Job Description

Guest Service Representative - part time

Principle Responsibilities & Position Purpose:

Increase guest satisfaction by providing efficient and courteous guest service in accordance with the standards of the hotel while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Understands and implements the mission statement, values, and culture at all times.

Pre-Requisites (Requirements):

1+ years of experience in customer service at a branded hotel preferred
High School diploma or equivalent of the same
Must display professionalism and have characteristics of honesty and trustworthiness
Must have excellent attendance and be punctual

Work Environment & Context:

Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating
Must be able to stand for eight hours, bend, stretch, and reach
Work schedule varies and may include occasionally working on
Holidays, weekends, and evenings. Long hours sometimes required
Must be able to push or pull 60 pounds and lift and/or carry 30 pounds

Required Knowledge, Skills, and Abilities:

Knowledgeable in:

Entire property, staff services, hours of operation, type of rooms, locations, rates, and discounts
Frequent Stay Program
Reservations procedures including cancellations and “walking” guest
Phone etiquette and answering procedures
Be able to answer inquires of local shopping, dining, entertainment, and travel directions
Daily hotel operations, check daily events, bulletin boards, and be up to date on changes, new procedures, and events
Manager on Duty functions when necessary or as scheduled

Skills:

Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment, and make change

Abilities:

Multi task, detail oriented, remain service centric
Communicate with guests, co-workers, receiving and transmitting mail, phone and written messages and relay pertinent information using log books
Manage time effectively
Assist with guest issues with professionalism maintaining hospitable attitude.

Essential Functions:

Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible.
Promote and sell services/amenities of the hotel.
Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products.
Be aware of potential sales leads and contacts through guest interaction. Report information to the appropriate individual.
Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas.
Check all credit cards for validity before the end of the shift.
Learn and utilize PMS, if applicable.
Ensure all cash, check, and miscellaneous departments are in balance at shifts end.
Adheres to hotel policies regarding the use of cash banks, drop/deposit logs, etc.
Assist in other areas: cleanliness of property wherever assistance is needed for guest satisfaction.
Help maintain a clean and professional lobby, dining area: dusting, vacuuming, cleaning tables, etc.
Have a thorough working knowledge of emergency procedures.
Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately.
Report any unusual occurrences or requests to the manager.
Maintains a favorable working relationship with all other company associates to foster and promote a cooperative and harmonious working climate
Where applicable, follow approved laundry procedures; ensure understanding of operation of washers and dryers. Assist with folding linen according to proper standards.
Utilize Service Recovery Log and other necessary communication logs from shift to shift.
Meets and exceeds guest expectations by providing service and teamwork
Other duties as assigned or as indicated on letter of offer.

Benefits

Paid Instantly
Paid Time Off
Team Member Room Discounts
Time and Half for Select Holidays
Referral Bonus Program

Volunteer Benefits

Accident Insurance
Disability Insurance
Life Insurance
Cancer Insurance
Dental Insurance
Vision Insurance

Property Specific Incentives

Gift Cards
Employee Lunches

Quick Apply

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hotel housekeeping manager jobs in salisbury, nc

Hotel Guest Service Representative - Holiday Inn Express & Suites Salisbury, NC

Operations Manager

Hotel Housekeeping Manager

Front Desk Associate/Guest Services

Hotel Housekeeping Attendant

Guest Service Representative

Houseperson

Hotel Room Attendant

Night Auditor

Front Desk Agent - Hotel

Housekeeping

Room Attendant

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