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Human Resources Assistant

Global Contact Services -
Salisbury, NC

Apply Now

Job Details

Full-time
$18 - $22 an hour
15 hours ago

Benefits

Work from home

Qualifications

HR policy development
Computer operation
Confidential information handling
Microsoft Excel
HR communication
Basic math
Word embeddings
Workplace dispute resolution
Executive administrative support
Internal employee customer service
Desktop applications
Recruiting
Productivity software
Policy Development

Full Job Description

Human Resources Assistant for Global Contact Services

Position Description Summary:

The HR Assistant- position requires an individual with knowledge and understanding of the organization’s benefits programs, payroll and overall department administrative tasks. The position requires diligence in data entry, reporting, and follow-up in order to ensure compliance with local, state and federal regulations. The position reports to the Director of Human Resources. GCS uses ADP WorkforceNow. Candidates with experience on this platform preferred but not required.

This position would be 3 days on site in our Salisbury, NC location. The other 2 days would be remote (work from home). You must live within a 50 mile radius of Salisbury, NC. The company reserves the right to remove work from home priveleges at anytime base on client needs, performance or other.

Principle Duties and Responsibilities:

Benefits

Ability to enter in benefits data accurately and efficiently, while maintaining the highest level of confidentiality.
Maintain monthly, quarterly and annual reports for the department
Assist Director of HR with internal auditing of benefit programs
Conduct benefit orientation for new hires as needed
Assist with open enrollment
Work in conjunction with payroll department to ensure proper deductions for benefits
Maintain partnership with benefits program representatives
Quarter review of new and enhanced benefit programs for the organization

Payroll

Enter new hires into the ADP payroll system.
Assist onboarding team with assisting employee document input
Complete payroll change forms, enter into the system.
Complete payroll changes in ADP.
Maintain monthly, quarterly and annual reports for the department

Unemployment

Assist Jwith obtaining all required paperwork to respond to claims
Develop checklist for supervisors and managers regarding preparation for unemployment hearings
Assist in the facilitation for unemployment hearings for the ADP provided representative and the company’s first-hand witness

Administrative Duties and Record Keeping

Diligence in all data entry
Complete employment verification requests
Complete termination documents
Assist both internal and external customers with the highest level of customer service
Assist in maintenance of department records and reports both manually and electronically
Update and maintain employee information via the benefits systems
Participate in administrative staff meetings and attend other meetings as needed
Perform additional related tasks/duties as required and/or assigned
Perform other special projects as assigned

Recruiting

Assist recruiters with overflow of candidate interviews
Train new recruiters in conjunction with existing recruiters
Assist with reports as assigned by the Jr. Generalist

Skill Requirements and Definitions

Skill Requirement

Definition

Written and Oral Communication Skills

Must have excellent written and oral communication skills, must be able to communicate detail to all levels of management and employees. Must possess the ability to draft full policies and procedures

Computer Literacy

Must have a working knowledge of personal computers and company issued computer programs.

Must grasp the concepts of using the computer for internal and external correspondence as well as viewing and analyzing data.

Must have knowledge and intermediate proficiency in Microsoft Word office suite.

Must have knowledge and proficiency in online recruiting efforts.

Customer Service Skills

Must demonstrate superior customer interaction/customer service skills

Critical Thinking Skills

Must be able to resolve issues and problems brought by reporting employees or employees in general.

Must be able to provide solutions to department problems or roadblocks.

Mathematical Skills

Must have proficiency in basic mathematical skills to complete various reports, analysis and government required documents as assigned

Listening Skills

Must have superior listening skills

Must be Confidential

Must be able to keep confidential information confidential. This is of the utmost importance in the department as well as the organization. All documents, computer screens, text messages, and the like that deal with company information shall be considered confidential.

Flexibility

Must be able to be flexible in regard to work schedule, changing policies and procedures, priorities and the like.

Detail Orientation

Must possess superior attention to detail. Must be able to provide documents to corporate employees without review knowing the information is correct

Problem Resolution Skills

Must possess the ability to resolve labor disputes, employee issues and departmental issues without assistance of management.

Qualifications:

Associate degree in a related field or equivalent combination of education and/or experience
1 year prior executive assistant or administrative role
Intermediate knowledge of PC applications for word, excel, power point required; experience with ADP preferred
Demonstrated written and verbal communication skills

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee frequently is required to sit and use hands along with fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl. The employee must be able to lift and/or move up to 50lbs. Specific vision abilities required by this job include close vision.

Additional Comments:

This position requires contact with all levels of employees and therefore requires attention to adherence to the dress code policy, attendance policy, tardiness policy, confidentiality, and non-disclosure policy.

Apply Now

Refine Your Search

human resources specialist jobs in salisbury, nc

Human Resources Assistant

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Human Resource Specialist

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The Town of Mocksville is an Equal Opportunity Employer.

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