Top 13 Dispatcher Jobs in Salisbury Md

Service Coordinator
MODERNCONTROLS LLC. —Salisbury, MD
- $70,000 - $80,000 a year
- Extended hours
- Microsoft Outlook
- 5 years
- ERP systems
Quick Apply
911 Dispatcher(s)- Entry-level and Experienced
Worcester County Government —Snow Hill, MD
- $22.84 - $28.57 an hour
- 12 hour shift
- Background check
- CPR Certification
- Word processing
- Paid holidays
- Disability insurance
5d
DISPATCHER
Tri-County Council for the LESMD —Salisbury, MD
- $16 an hour
- Part-time
- Word processing
- Computer literacy
- Basic math
LFP Transportation Assistant
TRI-COUNTY COUNCIL FOUNDATION INC —Snow Hill, MD
- $19 an hour
- Part-time
- Children
- Entry level
Manager Trainee
J.B. Hunt —Selbyville, DE
- Weekends as needed
- Military
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Paid holidays
CDL-A Lease-to-Own Driver | $3K+ NET Weekly | No Forced Dispatch
VGN TRUCKING INC —United States
- $3,000 - $4,000 a week
- Full-time
- CDL A
- Mid-level
- Clean MVR report
- Fuel card
- Referral program
Quick Apply
6d
Urgently Owner Operators Wanted- Power Only/ Drop & Hook| No force dispatch | Flexible Home Time
Troykafood LLC —United States
- $8,000 - $15,000 a week
- Urgently hiring
- Background check
- Dedicated
- Owner-operator
- Paid training
- Fuel card
Quick Apply
CDL A OTR LEASE TO OWN | 18 MONTHS TITLE IN HAND | NO FORCED DISPATCH
Ten Eight Inc. —United States
- $2,683.75 - $4,000.00 a week
- Online Application
- Dry van
- CDL A
- Mid-level
- Passenger ride along program
- Fuel card
Quick Apply

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3rd Shift Transportation Coordinator
Medline Industries —West Jefferson, OH
Primary goal of position includes but is not limited to answering OSIs, answering inbound calls from sales reps and other Medline employees.
From $25.75 an hour
1d
Transportation Supervisor
Cardinal Transportation LTD —Columbus, OH
Responds to email, answers phones, coach’s drivers and office personnel, distributes pertinent information to staff. 1-year professional driver experience.
$23 - $27 an hour
Quick Apply

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Service Coordinator

MODERNCONTROLS LLC. -
Salisbury, MD

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year

Qualifications

Customer communication

Full Job Description

Description:

The Senior Service Coordinator plays a critical role in driving service operations by coordinating technicians, managing customer communication, and ensuring efficient execution of service work across multiple branches. This position goes beyond basic dispatching and requires strong operational awareness, leadership, and the ability to proactively manage workflow, priorities, and customer expectations.

This role serves as a central point of coordination between field technicians, service managers, customers, and internal departments to ensure work is completed safely, efficiently, and in alignment with company standards.

Requirements:

Key Responsibilities

Service Coordination & Dispatch

Coordinate and dispatch service technicians across multiple regions based on priority, skill set, and location
Manage daily and weekly scheduling to optimize technician utilization and response times
Adjust schedules in real-time to address emergencies, delays, or changing priorities

Operational Oversight

Monitor open service calls to ensure timely completion and proper closeout
Review work orders for accuracy, completeness, and alignment with scope
Ensure all required documentation (JSAs, service reports, permits) is completed and submitted

Customer Communication

Serve as a primary point of contact for service customers
Provide updates on scheduling, job status, and completion timelines
Address customer concerns and escalate issues as needed

Cross-Functional Coordination

Partner with Service Managers, Project Managers, and Sales to align service delivery with customer needs
Coordinate with Warehouse and Fleet teams to ensure technicians have required materials and vehicles
Work with HR and Safety to support compliance with company policies and training requirements

Systems & Documentation

Utilize systems such as Spectrum, Smartsheet, and other internal platforms to manage service workflow
Ensure accurate data entry for work orders, technician time, and job status
Support reporting on key service metrics including utilization, response time, and backlog

Leadership & Mentorship

Provide guidance and support to junior coordinators or administrative staff
Help drive consistency in scheduling processes and service coordination standards
Identify opportunities to improve workflow efficiency and customer experience

Qualifications

Experience

5+ years of experience in service coordination, dispatch, or operations within HVAC, mechanical, or construction services
Experience supporting multi-branch or multi-state operations preferred

Skills

Strong organizational and multitasking abilities in a fast-paced environment
Ability to prioritize competing demands and make real-time decisions
Excellent communication skills, both internal and customer-facing
Strong problem-solving and critical thinking skills

Technical

Experience with ERP systems (Spectrum preferred)
Proficiency in Microsoft Office (Excel, Outlook)
Experience with scheduling or workflow tools (Smartsheet or similar)

Core Competencies

Accountability and ownership
Sense of urgency and responsiveness
Strong attention to detail
Team collaboration and support
Ability to stay calm under pressure

Work Environment

Office-based with frequent coordination with field personnel
Fast-paced, deadline-driven environment supporting service operations
Occasional extended hours may be required to support urgent service needs

Why This Role Matters

This position is essential to maintaining high service standards, supporting technician efficiency, and delivering a strong customer experience. The Senior Service Coordinator directly impacts operational performance, technician productivity, and overall service profitability.

Quick Apply

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dispatcher jobs in salisbury md

Service Coordinator

911 Dispatcher(s)- Entry-level and Experienced

DISPATCHER

LFP Transportation Assistant

Manager Trainee

CDL-A Lease-to-Own Driver | $3K+ NET Weekly | No Forced Dispatch

Urgently Owner Operators Wanted- Power Only/ Drop & Hook| No force dispatch | Flexible Home Time

CDL A OTR LEASE TO OWN | 18 MONTHS TITLE IN HAND | NO FORCED DISPATCH

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