Top 115 Service dispatcher Jobs in Salisbury Md

911 Dispatcher(s)- Entry-level and Experienced
Worcester County Government —Snow Hill, MD
- $22.84 - $28.57 an hour
- 12 hour shift
- Background check
- CPR Certification
- Word processing
- Paid holidays
- Disability insurance
Dispatcher
Copart —Seaford, DE
- $21.05 - $23.71 an hour
- Overtime
- Bilingual
- Computer literacy
- Basic math
- AD&D insurance
- Employee stock purchase plan
Quick Apply
Dispatcher I
Shentel —Seaford, DE
- $25,000 - $34,000 a year
- Weekends as needed
- Microsoft Word
- Office
- High school diploma or GED
Quick Apply
1d
Customer Service Representative
U-Haul —Salisbury, MD
- $15 - $16 an hour
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
3d
HVAC INSTALLER/SERVICE TECH
Dixie Land Energy, LLC —Laurel, DE
- $25 - $35 an hour
- 8 hour shift
- Background check
- Mid-level
- Residential
- Health savings account
- Disability insurance
Quick Apply
Technical Services Manager (IT Help Desk)
Tezla Group, Inc. —Salisbury, MD
- $28 - $35 an hour
- Full-time
- Management
- Mid-level
- Office
- Flexible schedule
- Retirement plan
Quick Apply
Experienced Automotive Service Advisor / Assistant Service Manager - Salisbury Chevrolet Cadillac
HERTRICH Family of Automobile Dealerships —Salisbury, MD
- $50,000 - $85,000 a year
- Full-time
- Spanish
- Clean driving record
- Sales
- Paid holidays
- Disability insurance
Quick Apply
13d
HVAC Service Technician
Griffith Energy Services —Salisbury, MD
- $25 - $36 an hour
- Full-time
- CDL B
- Mid-level
- Residential
Quick Apply
2d
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Seaford, DE
- $18 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
5d
DISPATCHER
Tri-County Council for the LESMD —Salisbury, MD
- $16 an hour
- Part-time
- Word processing
- Computer literacy
- Basic math
Pharmacy Customer Service Representative
Apple Discount Drugs —Salisbury, MD
- $15 an hour
- Part-time
- Background check
- 18 years or older
- Merchandising
Quick Apply
9d
Customer Service Representative, PepUp
TRI GAS & OIL CO INC —Pocomoke City, MD
- $18 - $22 an hour
- Full-time
- Computer literacy
- Research
- Office
Quick Apply
Health/Human Service Case Manager II
State of Delaware —Georgetown, DE
- Writing skills
- Mid-level
- US work authorization
- Food provided
10d
Customer Service Associate I
Dollar Tree —Delmar, DE
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Service Associate
Wawa, Inc. —Salisbury, MD
- $15.50 - $19.25 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Customer Service Teller
Burke & Herbert Bank & Trust —Salisbury, MD
- $17 - $19 an hour
- Part-time
- Computer literacy
- Basic math
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Retail Associate - Customer Service
GOODWILL IND OF THE CHESAPEAKE INC —Salisbury, MD
- $16 an hour
- Weekends as needed
- Merchandising
- English
- Forklift
Quick Apply
Multi-Location Customer Service Specialist
Sherwin-Williams —Salisbury, MD
- $19 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
Customer Service Representative
Community Choice Financial Family of Brands —Delmar, DE
- $18.25 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
3d
Customer Service Associate
Roses/Roses Express/Maxway/Bills Dollar/Super Dollar/Bargain Town/Super 10 —Salisbury, MD
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply

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911 Dispatcher(s)- Entry-level and Experienced

Worcester County Government -
Snow Hill, MD

Apply Now

Job Details

Full-time
$22.84 - $28.57 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Credit union membership
Life insurance
Retirement plan

Qualifications

Computer operation
CPR Certification
Confidential information handling
Word processing
Computer literacy
BLS Certification
Employee relationship building
High school diploma or GED
Driver's License
Fax machines
Typing
Productivity software
Faxing

Full Job Description

HIRING ENTRY-LEVEL AND EXPERIENCED 911 DISPATCHERS!

DEPARTMENT: EMERGENCY SERVICES

JOB TITLE: EMERGENCY COMMUNICATIONS SPECIALIST TRAINEE
COMPENSATION: GRADE 14/STEP 1 $22.84 HOURLY / $47,507 ANNUALLY -

GRADE 14/STEP 5 $24.91 HOURLY / $51,813 ANNUALLY *

JOB TITLE: EMERGENCY COMMUNICATIONS SPECIALIST I
COMPENSATION: GRADE 15/STEP 1 $23.86 HOURLY / $49,629 ANNUALLY -

GRADE 15/STEP 10 $29.02 HOURLY / $60,362 ANNUALLY *

JOB TITLE: EMERGENCY COMMUNICATIONS SPECIALIST II
COMPENSATION: GRADE 17/STEP 1 $25.97 HOURLY / $54,018 ANNUALLY -

GRADE 17/STEP 10 $31.66 HOURLY / $65,853 ANNUALLY *

*EMPLOYEES ASSIGNED TO NIGHT SHIFT WILL RECEIVE A 5% SHIFT DIFFERENTIAL

SALARY IS BASED ON QUALIFICATIONS, AND SALARY MAY BE HIGHER BASED ON EXPERIENCE

WORK LOCATION: WORCESTER COUNTY GOVERNMENT CENTER, ONE WEST MARKET
ST., SNOW HILL, MD

WORK SCHEDULE: INITIAL TRAINING PERIOD IS ON DAY SHIFT 8:00 AM TO 4:30 PM,

MONDAY - FRIDAY, FOR ABOUT A MONTH, AND THEN TRAINEES WILL
WORK A 2:30 PM-12:30 AM SHIFT, MONDAY-THURSDAY (4, 10-HR
DAYS), UNTIL THE TRAINING PERIOD IS COMPLETE. THERE WILL ALSO
BE SCHEDULED RIDE-ALONGS ON EVENING/NIGHT SHIFTS THAT
TRAINEES WILL NEED TO BE AVAILABLE FOR. (SUBJECT TO CHANGE
DEPENDING ON THE NEED)

ONCE TRAINING IS COMPLETED, SPECIALISTS WILL MOVE TO A
ROTATING SCHEDULE-

12-HOUR SHIFTS- DAYSHIFT: 6:30 AM- 6:30 PM, NIGHTSHIFT:
6:30PM- 6:30 AM, 2 DAYS ON, 2 DAYS OFF, 3 DAYS ON, 2 DAYS OFF, 2
DAYS ON, 3 DAYS OFF, THEN REPEAT; SCHEDULE ROTATION WORKS
EVERY OTHER WEEKEND, WITH ON-CALL AS A REQUIREMENT

ADDITIONAL PAY WHILE ON CALL- $28.57/DAY

MUST BE AVAILABLE FOR DAY AND NIGHT SHIFT

APPLICATION PERIOD: UNTIL FILLED

TO APPLY: OUR MAIN PAGE: WORCESTER COUNTY EMPLOYMENT OR

911 DISPATCHER(S)- ENTRY-LEVEL AND EXPERIENCED | WORCESTER
COUNTY GOVERNMENT CAREERS

JOB SUMMARY: This individual is responsible for receiving all calls for emergency services, which
include radio and telephones, and reports to their immediate Shift Lieutenant or Assistant Chief of
Communications but is ultimately responsible to the Director of Emergency Services.

GENERAL REQUIREMENTS:
• Safety Sensitive position subject to Drug and Alcohol Testing

Essential personnel subject to emergency call-back with little or no notice. Subject to

mandatory overtime as needed

Must meet FBI and State of Maryland requirements for access to criminal justice information,

including U.S. citizenship and a criminal background check

Successfully pass a pre-qualifying computer dispatch test
Successfully pass pre-employment background check, including fingerprinting, motor vehicle

history, work history, criminal history, and references

Successfully pass pre-employment physical examination
Successfully pass pre-employment psychological testing
Must be able to work weekends and holidays
Must be able to work day shift and night shift
Must maintain confidentiality and professionalism in high-stress environments

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
• Using training and policies, receive and process requests for emergency services; answering

them professionally, recognizing if a call is received from telephone, SMS/text, MMS/video,
TTY/TTD, or an automated data feed from telematic sensors

Interpret sensor data, images, and verbally communicated information to triage, prioritize,

and initiate the correct emergency response

Using knowledge of law enforcement, fire, and EMS protocols, prioritize and sequence calls

promptly in a limited time with limited or no supervision

Demonstrate clear and effective communications with internal and external customers,

inclusive of active listening, call control, judgment, respect, and empathy

Provide pre-arrival medical, fire, and police instructions during high-stress situations,

including CPR, childbirth, hemorrhaging, active shooters, and entrapments

Manage challenging callers using appropriate handling of distressed, autistic, hearing-

impaired, elderly, angry, and foreign-language-speaking callers

Provide direct counseling to suicidal persons, domestic violence victims, and children
Ascertain incident information by obtaining and verifying caller information and location,

determining the nature of the incident, and all available data, including but not limited to
automated data, text, and multimedia messaging, and relaying that information to emergency
responders verbally and digitally

Coordinate with language translation operators and crisis counselors on multi-party calls as

needed

Make use of sensor data, maps, and GIS resources to ascertain the location of an

emergency when a caller is not familiar with their surroundings or in an area lacking street
addresses

Operate complex public safety technology systems, inclusive of Computer Aided Dispatch

(CAD), Records Management Systems (RMS), Criminal Justice Information Systems
(CJIS/NCIC), Geographic Information Systems (GIS), teletypewriter (TTY), computer-based
call handling equipment (CHE), and complex computer-based and hardware radio consoles

Notify key personnel of critical incidents, using judgment to determine the need to contact

other law enforcement and public safety agencies for additional information and resources as
needed, or relaying information regarding incidents for situational awareness

Activate mass community warning and notification systems to inform the public of impending

critical information related to such things as severe weather impacts, potential injury, or life-
safety events

Manage chain of custody for records/documentation used in court proceedings and legal

discovery

Maintain up-to-date knowledge of procedures as outlined in the Standard Operating

Procedures

Maintain certification in Miles, CJIS, NCIC EMD, EPD, and EFD along with CPR/AED training
Maintain security procedures for 911 Center and Department Offices

Cross-train and back up other staff as needed
Complete assigned tasks accurately and by established deadlines
Establish and maintains harmonious working relationships with co-workers, elected or

appointed officials, and the general public using tact, discretion, sound judgment, and
professionalism

Comply with the safety programs, procedures, training, fire drills, COOP plans, etc.
Ensure confidentiality of information and records and complies with record retention schedule
Comply with the Worcester County Government Personnel Rules & Regulations and safety

programs

Perform additional duties as required by the Department Head, Assistant Chief of

Communications, and Administrative Staff

***************************************************************************************************************

EMERGENCY COMMUNICATIONS SPECIALIST TRAINEE

QUALIFICATIONS AND SKILLS:
• High school diploma or GED

US Citizenship to comply with FBI and State of Maryland requirements
Ability to type 35 wpm
Must acquire the following certifications within 18 months of employment: National Crime

Information Center, Maryland Inter-Agency Law Enforcement System, National Academy
Emergency Dispatch, Medical, Fire and Police Protocols, Emergency Telecommunicator,
Cardiopulmonary Resuscitation, and basic National Incident Management System training

Must be able to receive, retain, and transfer information during extremely stressful situations
Must be computer literate and have good typing skills
Must be able to work shift work, weekends, and holidays
Knowledge of the geography of Worcester County
Familiar with office equipment, i.e., fax, copier, and personal computer
Computer skills, including Microsoft products and word processing software
All applicants must successfully complete pre-hire testing prior to interview
Able to work with coworkers and the public professionally, respectfully, and harmoniously
Criminal background check and fingerprints required if selected to move forward in the hiring

process

Ability to work with sensitive information and maintain confidentiality
Ability to follow verbal and written instructions; keep records and logs; complete written

forms; and communicate effectively with the public and coworkers. Ability to apply acquired
knowledge to increasingly varied and complex tasks and perform multiple tasks
simultaneously

Ability to sit for long periods of time, speak clearly and concisely and work under stressful

situations

Ability to speak on a radio professionally
Ability to multitask – listening on the phone or radio while typing on the computer
Ability to work in an open office environment

***************************************************************************************************************
EMERGENCY COMMUNICATIONS SPECIALIST I

Has the same duties, qualifications, and skills as an Emergency Communications Specialist
Trainee, plus the following:

Specialist Trainee will be considered for advancement to this position after successfully

completing the 18-month probationary period and having successfully completed all the
above-mentioned basic training classes

Receive and dispatch emergency calls, including police, fire, ambulance, and other agencies
Route administrative and non-emergency calls and walk-in messages
Write reports relating to emergencies
Conduct periodic testing of communications equipment
Maintain up‑to‑date knowledge of Standard Operating Policies and Procedures (SOPS)
Maintain certification in MILES, CJIS, and NCIC training
Work with minimal supervision

***************************************************************************************************************

EMERGENCY COMMUNICATIONS SPECIALIST II

Has the same duties, qualifications, and skills as Emergency Communications Specialist I, plus the
following:

Emergency Communication Specialist I’s will be considered for advancement to this position

after 3 years’ service and having successfully shown above-average performance, and has
completed required training

Has limited decision-making authority
May serve as acting lead on the shift in the absence of an Emergency Communications

Lieutenant

Train new employees; participate in and lead daily and in‑service training
Maintain additional certification requirements, including Certified Training Officer (CTO)

SAFETY ANALYSIS:
(Rarely (<5% of the time), Occasional (5-25% of the time), Frequent (25-75% of the time);
Constant (<75% of the time)

Sedentary work; constant sitting/standing for at least 12-hour shifts, work in a dimly lit room
viewing multiple computer monitors and screens simultaneously; frequent talking on the phone or
radio and with coworkers; constant listening on a headset and radio and to coworkers in the room
simultaneously; Occasional pushing, pulling, carrying, lifting up to 10 lbs. Work in a room with
flashing lights, strobe lights, and multiple types of sound simultaneously. Frequent exposure to
stressful situations resulting from interacting with individuals in crisis situations.

To apply, please visit: Worcester County Employment

Worcester County Government Benefits Information

Worcester County Government offers its employees a comprehensive benefits package, including
medical, dental, and vision insurance, paid time off, holidays, retirement plans, and much more! To
learn more details about our full range of benefits, please view our Benefits Guide at
Worcester_Guide_2026.pdf

Paid Time Off

Full time employees can accrue up to 248 hours of paid time off in the first year of employment
starting on the first full pay period. This includes up to 80 hours of vacation, up to 120 hours of sick,
and up to 48 hours of personal leave. The accrual for vacation increases after 6 years and 11 years.
Unused vacation and sick leave can be rolled over annually as outlined in the policy details. Full
time employees are granted 15 paid holidays in calendar year 2026.

Medical Benefits

Full time employees are eligible for medical, dental, vision, flexible spending account(s), and
AFLAC voluntary plans on the first day of the month after date of hire. Please visit our on-line
Benefits Guide at the link above for additional details about the plans, co-pays, and premiums.

Full time employees are eligible for county paid life insurance and long-term disability insurance on
the first day of the month following six months of employment.

Retirement

All employees budgeted for 500 hours, or more will automatically participate in Maryland State
Retirement effective on the date of hire, if not already retired from a Maryland State Retirement
system. All employees are eligible to participate in a deferred compensation plan that offers pre-tax
and ROTH contribution options. The county provides a $1 for $1 match of employee’s contributions
up to a maximum of $1,500 per fiscal year as outlined in the plan documents.

Part Time Employees

Part time employees are eligible to participate in the deferred compensation plan on the first day of
the month after date of hire. Part time employees are eligible to earn 1 hour for every 30 hours
worked of sick leave (up to 64 hours). Sick leave can be taken after a 106-day waiting period.

Extras for All Employees

All employees are eligible to use the Fitness Room at the Worcester County Recreation Center at no
cost. All employees have access to an Employee Assistance Program that provides telephone
consultations and up to 3 face-to-face visits per year. All employees are eligible for SECU credit
union membership.

For more information, please view our Benefits Guide at Worcester_Guide_2026.pdf or call
Human Resources at 410-632-0090.

Apply Now

Refine Your Search

service dispatcher jobs in salisbury md

911 Dispatcher(s)- Entry-level and Experienced

Dispatcher

Dispatcher I

Customer Service Representative

HVAC INSTALLER/SERVICE TECH

Technical Services Manager (IT Help Desk)

Experienced Automotive Service Advisor / Assistant Service Manager - Salisbury Chevrolet Cadillac

HVAC Service Technician

Bilingual Customer Service Specialist (Spanish)

DISPATCHER

Pharmacy Customer Service Representative

Customer Service Representative, PepUp

Health/Human Service Case Manager II

Customer Service Associate I

Customer Service Associate

Customer Service Teller

Retail Associate - Customer Service

Multi-Location Customer Service Specialist

Customer Service Representative

Customer Service Associate

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