Top 2636 Support manager Jobs in Salt Lake City Ut

Inside Sales Desk Manager
Blue Star Gas —Salt Lake City, UT
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- Residential
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Community Manager-Park Station
Peak Living —Midvale, UT
- $58,000 - $65,000 a year
- Full-time
- English
- Research
- Mid-level
- Paid holidays
- Health insurance
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Manager Order Fulfillment
University of Utah —Salt Lake City, UT
- $58,000 - $62,000 a year
- Weekends as needed
- Oracle
- Mid-level
- Master's degree
Senior Marketing Manager - Professional Services
Orion Placement —Salt Lake City, UT
- $100,000 - $130,000 a year
- Full-time
- 5 years
- Office
- Business development
- Dental insurance
- Paid time off
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Team Manager Developmental
Sam's Club —Salt Lake City, UT
- $70,000 - $95,000 a year
- High school
- Military
- Mid-level
- Paid jury duty
- Disability insurance
12d
Vans: Store Manager - City Creek Center
VF Corporation —Salt Lake City, UT
- $27.38 - $45.63 an hour
- Full-time
- 5 years
- Word processing
- Merchandising
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13d
Associate Customer Success Manager
Atlassian —Salt Lake City, UT
- $81,274 - $127,840 a year
- Remote
- Mid-level
- Office
- Health insurance
Customer Support Manager
Kadence —Salt Lake City, UT
- Hybrid work
- Google Workspace
- HIPAA
- Mid-level
- Health insurance
- 401(k)
9d
Store Director (Store Manager)
Target —Salt Lake City, UT
- $106,000 - $212,000 a year
- Weekends as needed
- Inventory management
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
Onboarding Team Manager
eHub —Sandy, UT
- $80,000 - $90,000 a year
- Full-time
- Background check
- Mid-level
- Mentoring
- Health insurance
- Dental insurance
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Vans - Store Manager - Station Park
VF Corporation —Farmington, UT
- $27.38 - $45.63 an hour
- Full-time
- 5 years
- Word processing
- Merchandising
Quick Apply
Operations Manager (SLC)
CLEAR - Field —Salt Lake City, UT
- $72,000 - $92,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
Quick Apply
Executive Team Leader, Service & Engagement (Assistant Store Manager, Utah)
Target —Sandy, UT
- $64,000 - $128,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Vans: Store Manager - Park City
VF Corporation —Park City, UT
- $27.38 - $45.63 an hour
- Full-time
- 5 years
- Word processing
- Merchandising
Quick Apply
Customer Support Manager
Castlight Health —Sandy, UT
- $74,083 - $111,125 a year
- Full-time
- 5 years
- In-person
- Senior level
- Paid holidays
- Health insurance
18h
Manager Customer Service
Graybar Electric Company, Inc. —Salt Lake City, UT
- From $85,000 a year
- Full-time
- 5 years
- Mid-level
- Mentoring
- Profit sharing
- Paid holidays
Quick Apply
12d
Enterprise Customer Success Manager
Scrunch —Salt Lake City, UT
- $110,000 - $140,000 a year
- Full-time
- Remote
- Research
- Senior level
- Communication skills
- Paid parental leave
- Disability insurance
Implementation Manager I, Retirement (Remote)
National Benefit Services, LLC —West Jordan, UT
- Full-time
- Remote
- Customer service
- Mid-level
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
Customer Support Manager
Castlight Health, Inc —Sandy, UT
- $74,083 - $111,125 a year
- Full-time
- 5 years
- In-person
- Senior level
- Paid holidays
- Health insurance
Quick Apply
20h
Operations Manager
Amazon.com Services LLC —Salt Lake City, UT
- $91,000 - $136,500 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Supervising experience
- AD&D insurance
- Health insurance

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Inside Sales Desk Manager

Blue Star Gas -
Salt Lake City, UT

Quick Apply

Job Details

Full-time
$75,000 - $90,000 a year

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Teamwork
Customer retention
Managing teams in a customer support role
Managing sales strategy or development teams
Frontline customer support management
Sales team management
Team development
Sales management systems proficiency
Data interpretation
Organizational skills
Sales strategy
Activity sales targets
Productivity software
Sales leadership
Customer information system software
Call center management

Full Job Description

About Us: Blue Star Gas (BSG) is a family-owned company in business since 1938, and we aren’t a typical propane company. As a leader in the industry, our company has grown to encompass a service area of over 75,000 square miles serving 14 unique markets throughout Arizona, California, Oregon, Utah, and Washington. We are a trusted leader in providing high-quality propane services, appliances, and power generation to residential, commercial, and industrial customers. As we continue to grow and expand our footprint, we are looking for an experienced results-driven leader to join our team to focus on leading a call center and inside sales team to foster current customer relationships, acquire new customers, and provide exceptional customer service. If you have a passion for leading and developing a team in customer service and inside sales, we want to hear from you!

Position Overview: Inside Sales Manager leading a dynamic team of 4-6 Inside Sales Team Members. This individual will play a key role in ensuring the efficient and success operation of Inside Sale Desk, delivering a superior new customer onboarding experience, and fostering growth and learnings within our inside sales team. The manager will be responsible for coaching and guiding the team to meet and exceed performance targets in customer satisfaction, sales goals, and key performance indicators (KPIs).

Key Responsibilities

1. Team Leadership & Coaching:

Lead, coach, and motivate a team of 4-6 inside sales agents to deliver high levels of performance and customer satisfaction.
Provide continuous training, development, and performance feedback to ensure both teams meet or exceed company standards and goals.
Conduct regular team meetings, weekly one-on-ones, monthly performance scorecard, and performance reviews to support team members' professional growth and success.

2. Customer Service Excellence:

Oversee the inside sales desk to ensure consistent and high-quality customer onboarding experience, addressing inquiries, sales, and retention items in a timely manner.
Monitor key customer service metrics (e.g., call handling time, first call resolution, customer satisfaction) to ensure team performance delivers industry-leading customer service levels.
Develop and implement strategies to enhance the inside sales team's effectiveness and efficiency.

3. Inside Sales Coaching & Strategy:

Lead the inside sales team to capture new customer acquisition and effectively upsell propane gas products, appliances, and services.
Establish sales targets and KPIs for inside sales representatives, monitoring individual and team performance to drive growth.
Develop and execute sales strategies that enhance the customer buying experience while maximizing profitability and customer sales targets.
Track sales leads, opportunities, and conversions, ensuring appropriate follow-ups and timely closing of sales.

4. Operational Efficiency & Reporting:

Ensure the smooth day-to-day operation of the call center, identifying and resolving operational issues to maintain a productive and positive work environment.
Prepare and analyze performance reports for both customer service and inside sales teams, providing actionable insights for continuous improvement.
Ensure the use of CRM software and call center technology to efficiently track customer interactions, sales, and service metrics.

5. Collaboration:

Communicate consistently with Operations leadership to ensure lead, close and lost customer feedback is shared, and new customer offers are adjusted to deliver on targeted customer sales goals across every division.
Collaborate with other departments, including marketing, operations, and management, to align goals and provide customers with a seamless service experience.
Work with executive leadership to develop and implement strategies for business growth and customer satisfaction.

Qualifications:

3+ years of experience in managing call center teams and/or inside sales teams.
Proven track record of meeting and exceeding sales and customer service targets.
Strong leadership and interpersonal skills with the ability to inspire and develop teams.
Excellent communication and coaching abilities.
Ability to analyze data and make decisions to improve team performance.
Experience in the propane gas or energy industry is a plus, but not required.
Proficiency with CRM systems, call center technologies, and MS Office Suite.
Strong organizational skills with the ability to handle multiple tasks and priorities.

Work Environment:

Full-time position

Job Requirements:

This is an on-premises, office-based position at the Salt Lake City division office.

Compensation & Benefits:

Competitive salary with performance-based incentives.
Health, dental, and vision benefits.
Paid time off and holidays.
Opportunities for professional development and growth

If you're an experienced manager passionate about leading teams to achieve excellence in customer service and inside sales, we encourage you to apply and help us grow our business! sales management, we want to hear from you!

Pay: $75,000.00 - $90,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

support manager jobs in salt lake city ut

Inside Sales Desk Manager

Community Manager-Park Station

Manager Order Fulfillment

Senior Marketing Manager - Professional Services

Team Manager Developmental

Vans: Store Manager - City Creek Center

Associate Customer Success Manager

Customer Support Manager

Store Director (Store Manager)

Onboarding Team Manager

Vans - Store Manager - Station Park

Operations Manager (SLC)

Executive Team Leader, Service & Engagement (Assistant Store Manager, Utah)

Vans: Store Manager - Park City

Customer Support Manager

Manager Customer Service

Enterprise Customer Success Manager

Implementation Manager I, Retirement (Remote)

Customer Support Manager

Operations Manager

I want to receive the latest job alert for support manager in salt lake city ut

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