Top 17 Central processing supervisor Jobs in San Antonio, Tx

Customer Service Representative (San Antonio)
Texas Workforce Commission —San Antonio, TX
- $3,127.54 a month
- Overtime
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- 401(k)
HEALTH INFORMATION MANAGEMENT SPECIALIST
The Center for Health Care Services —San Antonio, TX
- $17.46 an hour
- Monday to Friday
- Basic math
- Office
- High school diploma or GED
Quality Assurance Specialist
Dept of State Health Services —San Antonio, TX
- $4,523.16 - $5,888.50 a month
- Online Application
- Clean driving record
- Microsoft Outlook
- Mid-level
Quick Apply
3d
Donor Specialist (San Antonio, TX)
KBR —San Antonio, TX
- Weekends as needed
- Spanish
- Mid-level
- Recruiting
- AD&D insurance
- Health insurance
14d
Supervisor of Sterile Processing
Methodist Hospital Westover Hills —San Antonio, TX
- Full-time
- Surgery
- Mid-level
- 3 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
Laboratory Technician
Pinnacle Clinical Research —San Antonio, TX
- Weekends as needed
- Spanish
- Clean driving record
- English
- Paid holidays
- Disability insurance
Quick Apply
11d
Maintenance Technician III
Aspen Enterprises LTD —San Antonio, TX
- $28 - $32 an hour
- Full-time
- 18 years or older
- Ability to walk for extended periods
- Mid-level
7d
Maintenance Supervisor – San Miguel
Greystar Real Estate Partners LLC —San Antonio, TX
- $26 - $30 an hour
- Weekends as needed
- Ability to walk for extended periods
- Word processing
- Basic math
- Paid parental leave
- Paid holidays
Patient Registration Specialist- Hillcrest
Gonzaba Medical Group —San Antonio, TX
- Full-time
- Spanish
- Word processing
- HIPAA
- Mileage reimbursement
Quick Apply
20h
Lytle RX Tech - Pharmacy Tech - Part time
HEB —Lytle, TX
- From $20 an hour
- Part-time
- 18 years or older
- HIPAA
- Office
5d
San Antonio 25 (Guilbeau/Bandera) RX Tech - Pharmacy Tech - Part time
HEB —San Antonio, TX
- From $20 an hour
- Part-time
- 18 years or older
- HIPAA
- Office
8h

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Customer Service Representative (San Antonio)

Texas Workforce Commission -
San Antonio, TX

Apply Now

Job Details

Full-time
$3,127.54 a month

Benefits

Health insurance
401(k)
Paid time off
Family leave

Qualifications

Computer literacy

Full Job Description

Description

WHO WE ARE:
The mission of the Texas Workforce Commission (TWC) is to promote and support a workforce system that creates value and offers employers, individuals, and communities the opportunity to achieve and sustain economic prosperity. We have an incredibly noble public service mission, and the Central Texas Tele-Center is the front line in supporting individuals as they navigate through the UI benefit claim filing and eligibility process. We strive to provide information and guidance to our customers who are adapting to a life change and looking to find their next career. TWC is a great place to work. In our call center, frontline CSRs learn valuable customer service, problem-solving and decision-making skills that transfer to other positions. We also offer great benefits and have leaders that value continuous improvement, teamwork, innovation, and work-life balance. This position is located at 4801 NW Loop 410, San Antonio, Texas.

TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.

WHO YOU ARE:
A Texas resident with professional communication skills who can provide exemplary customer service while obtaining unemployment (UI) benefit information and providing unemployment program information to our customers, so they understand their next steps.
TO BE SUCCESSFUL AS A CUSTOMER SERVICE REPRESENTATIVE, YOU WILL HAVE A PASSION FOR SERVING PEOPLE AND BE ABLE TO WORK BOTH INDEPENDENTLY AND COLLABORATIVELY AS PART OF A SUPPORTIVE TEAM.

SUCCESSFUL CANDIDATES WILL:

Be able to successfully complete the CSR II training program.
Have great listening skills, interpersonal and communication skills, and professional, pleasant, and respectful telephone etiquette.
Be comfortable working in a fast paced, constantly changing, work environment
Have excellent data entry, typing and computer navigational skills
Have knowledge or experience in customer service principles
Adapt to call center telephone and technology requirements
Quickly learn unemployment insurance program rules and regulations
Have a proven track record of good judgment and decision making at work
Understand the importance of being at work when scheduled
Be open to feedback and have a professional approach to implementing it.

WHAT YOU WILL DO:
The Customer Services Representative II performs routine (journey-level) customer service work providing immediate service delivery by telephone. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

WHAT YOU WILL BE RESPONSIBLE FOR:

Processing UI claims over the phone and data entering information into benefit system and databases
Responding to and resolving routine UI inquiries received both through inbound calls, and online callback forms
Ensuring a positive and exemplary experience with all customers
Providing accurate, valid, and complete information to customers using the right methods and tools
Calming upset or emotional customers by providing a composed and professional demeanor.
Identifying and escalating priority issues for resolution
Documenting all customer contacts and accurately processes documents or pending issues
Gathering facts and issuing eligibility determinations
Providing information on unemployment insurance claims provisions, rules, policies, processes, and requirements to claimants and employers
Researching information in benefit system to address customer inquiries or issues
Providing information about the appeal process to claimants or employers, as applicable
Remaining flexible and assisting with additional tasks as needed for the success of the department and division

YOU ARE A GREAT FIT WITH:

Experience in a government benefits or other benefits/insurance program
Handling of applications and eligibility determination experience
Prior customer service and/or call-center experience
Ability to type 40 words per minute with minimal errors
Experience using computers.
Knowledge of Microsoft Word, Excel, Outlook, and Internet Explorer
Excellent verbal and written communication skills
Bilingual (English and Spanish).

YOU QUALIFY WITH:

Six months of experience in customer service, clerical, call center, or administrative support work.
Relevant academic credits may be applied toward experience qualifications for this position.

YOU GAIN:

A Family Friendly Certified Workplace.
Competitive salary: $3,127.54/month
Defined Retirement Benefit Plan
Optional 401(k) and 457 accounts
Medical Insurance
Paid time off, including time for vacation, sick and family care leave
Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits.

PLEASE NOTE: All applications should contain complete job history entries, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information. Works 40 hours a week during hours of operations Monday through Friday 8:00 AM - 5:00 PM. Occasional
overtime evenings, weekends, and holiday work may be required. Management will set schedule. TWC may use all available information, including past unemployment claims, to evaluate an applicant’s suitability for the position. Incomplete applications may not be considered.

VETERANS:
Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf.

HOW TO APPLY:
To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo (Job Search). TWC is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

Primary Location: United States-Texas-San Antonio

Work Locations: San Antonio:4801 NW Loop 410 (320-4366) 4801 NW Loop 410 Ste 902 Corporate Square San Antonio 78229-5347

Job: Customer Service Representatives

Organization: TWC Business Unit

Schedule: Full-time

Employee Status: Regular

Job Type: Standard

Job Level: Non-Management

Travel: No

Job Posting: May 30, 2026, 12:00:00 AM

Work From Home: No

Apply Now

Refine Your Search

central processing supervisor jobs in san antonio, tx

Customer Service Representative (San Antonio)

HEALTH INFORMATION MANAGEMENT SPECIALIST

Quality Assurance Specialist

Donor Specialist (San Antonio, TX)

Supervisor of Sterile Processing

Laboratory Technician

Maintenance Technician III

Maintenance Supervisor – San Miguel

Patient Registration Specialist- Hillcrest

Lytle RX Tech - Pharmacy Tech - Part time

San Antonio 25 (Guilbeau/Bandera) RX Tech - Pharmacy Tech - Part time

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