Top 41 Collection agent Jobs in San Antonio, Tx

Collections and Account Resolution Associate
LiftFund —San Antonio, TX
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
1d
Remote Collection Specialist
AADVANTAGE LAUNDRY SYSTEMS LLC —San Antonio, TX
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
PM Front Desk Agent | Full Time | The St. Anthony, A Luxury Collection Hotel
St. Anthony Hotel a Luxury Collection Hotel, San Antonio —San Antonio, TX
- Full-time
- Hotel
- Entry level
- 401(k) matching
- Employee discount
Quick Apply
3d
Aerial Data Collection Technicians
Accel Talent Group —San Antonio, TX
- $22 an hour
- Hybrid work
- No experience needed
- Outdoor work
- Entry level
Quick Apply
Collections Specialist
DOCUmation —San Antonio, TX
- Full-time
- Microsoft Excel
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
1d
Medical Collection Specialist
Progressive Billing —San Antonio, TX
- Full-time
- Computer literacy
- Office
- Computer skills
Asset Recovery Specialist
SWBC —San Antonio, TX
- Full-time
- Sales
- High school diploma or GED
- Ability to sit for extended periods
- Wellness program
- Health insurance
Billing and Collections Specialist
Amazing Care Home Health Services —San Antonio, TX
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Registrar for Collections
McNay Art Museum —San Antonio, TX
- $55,000 a year
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- Team management
- Health insurance
- Dental insurance
8d
Medical Collections Specialist
MPOWERHealth —San Antonio, TX
- Full-time
- Mid-level
Quick Apply
Senior Vendor Collections Management Analyst
Parallon —San Antonio, TX
- Full-time
- Remote
- Senior level
- 2 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
Collection Specialist (On-site)
Gonzaba Medical Group —San Antonio, TX
- Full-time
- Spanish
- Word processing
- Medical office experience
Quick Apply
Credit - Collections Clerk I
MiniMed —San Antonio, TX
- $18.50 an hour
- Full-time
- Microsoft Excel
- Office
- High school diploma or GED
- Health savings account
- Employee stock purchase plan
Solid Waste Collection Worker (Curbside Collections - Southeast & Northeast)
City of San Antonio —San Antonio, TX
- $18.47 - $19.60 an hour
- Full-time
- Customer service
- Residential
- Military encouraged
- Disability insurance
- Health insurance
7d
LABORATORY COLLECTION SPECIALIST
Cordant Health Solutions —San Antonio, TX
- $15.50 - $17.50 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health savings account
- Paid holidays
Quick Apply
21h
Supervisor, Patient Business Services - Physician Billing and Collections
University Health - San Antonio —San Antonio, TX
- $20.30 - $33.00 an hour
- Full-time
- Management
- Mid-level
- High school diploma or GED
Service Billing and Collections Specialist
Gillette Air Conditioning —San Antonio, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply
Account Representative-Medical Insurance Collections Specialist - FT - Baptist M&S Imaging Business Office
Baptist M&S Imaging (07984) —San Antonio, TX
- Full-time
- Spanish
- Medical office experience
- English
Cafeteria/ Banquet Cook| The St. Anthony, A Luxury Collection Hotel
The St. Anthony, A Luxury Collection Hotel | San Antonio —San Antonio, TX
- Customer service
- English
- Restaurant
- 401(k) matching
- Employee discount
Quick Apply
Marketing Manager | The St. Anthony, A Luxury Collection Hotel
Crescent Hotels & Resorts LLC —San Antonio, TX
- Marketing
- Mid-level
- Hotel
- 401(k) matching
- Employee discount
Quick Apply
11d

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Collections and Account Resolution Associate

LiftFund -
San Antonio, TX

Quick Apply

Job Details

Full-time
1 day ago

Qualifications

Vendor relationship building
Computer operation
Spanish
Microsoft Excel
Microsoft Outlook
Client rapport building
Regulatory compliance
Foreclosure management
Collateral assessment
English
Driver's License
Legal compliance
Debt collection negotiation
Bankruptcy law compliance support experience
Collections account management
Real estate foreclosures
Bankruptcy

Full Job Description

Collections and Account Resolution Associate

Summary

The Collections and Account Resolution Associate is responsible for managing and servicing a portfolio of delinquent loans, ensuring timely and effective recovery of past due accounts in alignment with LiftFund’s policies and regulatory standards. This role involves high-volume client outreach, loan analysis, negotiation of repayment plans, and coordination of repossession or legal actions when necessary. The Collections and Account Resolution Associate plays a key role in minimizing portfolio risk and losses through proactive account management, accurate documentation, and collaboration with internal teams and third-party vendors. Bilingual communication skills, knowledge of collection laws, and a customer-centered approach are essential to success in this position.

Essential Duties and Responsibilities

Manage and service an assigned loan portfolio, focusing on the timely collection of delinquent accounts and the execution of loan modifications in accordance with LiftFund’s policies and procedures.
Conduct detailed loan analyses and rating assessments to monitor portfolio performance and identify risk.
Proactively identify early warning signs of delinquency; initiate customer outreach, site visits, or legal actions as necessary to mitigate loss and protect company assets.
Perform high-volume outbound and inbound collection calls to resolve delinquent accounts and bring their status back to current.
Maintain delinquency and portfolio-at-risk levels within organizational standards by enforcing consistent, results-driven collection efforts.
Counsel and negotiate with delinquent clients via phone or in person to develop sustainable repayment plans and foster cooperative resolution.
Process payments by credit card or check over the phone and ensure accurate and timely posting to customer accounts.
Track, analyze, and report on portfolio trends by preparing and maintaining loan performance reports and dashboards.
Coordinate repossession and foreclosure activities in accordance with company guidelines and ensure compliance with legal and regulatory requirements.
Manage relationships with third-party vendors, including collection agencies, legal counsel, repossession agents, and liquidators.
Maintain and regularly update a list of reputable liquidators and recovery service providers.
Oversee the inventory and sale of repossessed or surrendered collateral items, ensuring proper documentation and asset disposition.
Monitor and address failed payment promises and non-sufficient fund (NSF) transactions promptly to recover funds and prevent account deterioration.
Collaborate with Lending, Accounting, and senior management to coordinate strategies on delinquent accounts, legal collections, and customer communications.
Assist with portfolio management tasks, such as forecasting loan losses and implementing delinquency control measures.
Maintain accurate customer files, including updates to contact information, ownership/management changes, and correspondence records.
Document collection activities and customer interactions using QuickBooks or other company systems, ensuring detailed and timely account notes.
Draft and send standard collection correspondence to delinquent borrowers.
Research customer discrepancies and resolve outstanding issues with support from internal teams.
Assist with general office support, including answering phones, logging customer service inquiries, and directing calls appropriately.
Perform additional duties and responsibilities as assigned.

Minimum Qualifications

Minimum of 2 years of experience in debt collection, customer service, asset recovery, and collateral disposition.
Strong working knowledge of the Fair Debt Collection Practices Act (FDCPA), U.S. Bankruptcy Code, and other relevant laws governing consumer and commercial debt collection.
Proven ability to provide exceptional customer service while effectively managing and resolving conflicts with professionalism and empathy.
Highly self-motivated, goal-oriented, and adaptable with strong attention to detail. Able to thrive in a fast-paced, high-volume work environment.
Strong analytical and critical thinking skills with sound decision-making ability under pressure.
Excellent verbal and written communication skills with the ability to negotiate and build rapport with diverse customer populations.
Exceptional time management, organization, and follow-through capabilities to manage a dynamic workload efficiently.
Solid understanding of basic accounting principles as they relate to loan servicing and collections.
Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
Current and valid driver’s license as well as reliable transportation.
Bilingual in English and Spanish is required.

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Travel

Routine travel within the local as necessary.

Position Type, Days and Hours

This is a full-time, exempt position. The days and hours of work are generally Monday through Friday, between 8:30 am and 5:30 pm, but working beyond that schedule may be necessary from time to time.

Physical Demands

When working on-site, work is performed in a routine office environment. This job requires working under stressful conditions to meet deadlines and address unexpected work challenges. The job also requires the ability to operate office equipment (such as computers) as may be necessary to perform the position’s responsibilities.

LiftFund Inc. is committed to providing equal employment opportunities for all our applicants and employees without regard to age, color, mental or physical disability, gender, gender identity, genetic information, marital status, military status, national origin, pregnancy, race, religion, sexual orientation, veteran status, or any other protected characteristic. Also, LiftFund provides reasonable accommodation, and it is committed to engaging in the interactive process.

Quick Apply

Refine Your Search

collection agent jobs in san antonio, tx

Collections and Account Resolution Associate

Remote Collection Specialist

PM Front Desk Agent | Full Time | The St. Anthony, A Luxury Collection Hotel

Aerial Data Collection Technicians

Collections Specialist

Medical Collection Specialist

Asset Recovery Specialist

Billing and Collections Specialist

Registrar for Collections

Medical Collections Specialist

Senior Vendor Collections Management Analyst

Collection Specialist (On-site)

Credit - Collections Clerk I

Solid Waste Collection Worker (Curbside Collections - Southeast & Northeast)

LABORATORY COLLECTION SPECIALIST

Supervisor, Patient Business Services - Physician Billing and Collections

Service Billing and Collections Specialist

Account Representative-Medical Insurance Collections Specialist - FT - Baptist M&S Imaging Business Office

Cafeteria/ Banquet Cook| The St. Anthony, A Luxury Collection Hotel

Marketing Manager | The St. Anthony, A Luxury Collection Hotel

I want to receive the latest job alert for collection agent in san antonio, tx

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